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Hotel Scala Frankfurt City

3.0 star property

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Photo gallery for Hotel Scala Frankfurt City

Exterior
Exterior
Reception
Restaurant
Comfort Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Schaefergasse 31, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Hauptwache
    ‪8 min walk‬
  • Frankfurt Cathedral
    ‪9 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪29 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Comfort Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Economy Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Standard Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Standard Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Business Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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The price is $108
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includes taxes & fees
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About this property

Hotel Scala Frankfurt City

3-star hotel in Innenstadt
Coffee/tea in a common area, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Hotel Scala Frankfurt City offers 45 accommodations with minibars and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel Scala Frankfurt City features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is located on site and wireless Internet access is complimentary. This Frankfurt hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Hotel Scala Frankfurt City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 149 out of 573 reviews
Rating 8 - Good. 264 out of 573 reviews
Rating 6 - Okay. 106 out of 573 reviews
Rating 4 - Poor. 39 out of 573 reviews
Rating 2 - Terrible. 15 out of 573 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lumpy bed, everything else, wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Nov 2024

2/10 Terrible

Dev

Stayed 1 night in Oct 2024

8/10 Good

omar, Surfside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Kyle

Stayed 1 night in Nov 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and parking across the street
Stayed 1 night in Sep 2024

4/10 Poor

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old room. Very noisy area.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN FREDERICK, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Stayed 4 nights in Aug 2024

8/10 Good

Samira

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Gabriela, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

4/10 Poor

DAVE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
Stayed 5 nights in Jun 2024

10/10 Excellent

Frensis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service
I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.
Stayed 2 nights in Jun 2024

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sibel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Stayed 5 nights in Jun 2024

4/10 Poor

Alicia

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The location was great. Beds are tiny. No air conditioner or fans. My passport went missing from the room while we were out for the day and the staff didnt seem to care. Very noisy street and hotel does not look anything like the picture's online.
Stayed 2 nights in Jun 2024

10/10 Excellent

il

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jefferson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience in Frankfurt
Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Stayed 7 nights in Mar 2024

4/10 Poor

masoud

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Customer service and cleanliness, front desk just rude.
Stayed 1 night in Mar 2024