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Grand Hotel Downtown

4.0 star property

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Photo gallery for Grand Hotel Downtown

Property grounds
Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Kaiserstrasse
    ‪1 min walk‬
  • Frankfurt Opera House
    ‪8 min walk‬
  • Main Tower
    ‪11 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪10 min drive‬

Room options

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, desk

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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The price is $110 total
includes taxes & fees
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About this property

Grand Hotel Downtown

4-star hotel in Bahnhofsviertel
This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and dry cleaning are onsite.
Grand Hotel Downtown offers 65 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Grand Hotel Downtown features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Grand Hotel Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Grand Hotel Downtown has a restaurant on site.
Room service is available.

Languages

English, French, German, Hebrew, Hindi, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Grand Hotel Downtown Reviews

Reviews

6.8
Rating 10 - Excellent. 204 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 242 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 127 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Max

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Flemming

Liked: Cleanliness
Disliked: Room comfort
Not as good stay as last time. Only vold water, an not room against Ts aunusstrasse
Stayed 2 nights in Feb 2025

2/10 Terrible

Rizwanullah

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel not 4 stars

First of all when we arrived there was a fire alarm on and emergency fire brigade team was there and everyone leaving the building. Then after sometime we came back and ask for the room early check in around 12:30 which we requested through Hotel.com team but the refused as and ask us for wait. Then we ask tea bags for room but their attitude was too bad and not respect water was too could in the bathroom when asked no response I am very disappointed and embarrassed front of my guests. Which I am not happy
Stayed 1 night in Feb 2025

2/10 Terrible

Kristen

Stayed 2 nights in Feb 2025

6/10 Okay

Batsaikhan

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tony

Stayed 2 nights in Dec 2024

8/10 Good

Anas

Liked: Property conditions & facilities
Disliked: Cleanliness
It is not the greatest that’s not that bad
Stayed 1 night in Dec 2024

2/10 Terrible

Emma

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is not a 4 star as stated. Conditions is very poor. Someone entered our room whilst we were in bed. The location isn’t safe it’s in the centre of the red light district. Even during the day it’s unsafe with lots of people hanging around the street high on drugs. I wouldn’t recommend.
Stayed 3 nights in Dec 2024

8/10 Good

INMACULADA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Decepcionante

Para ser un 4 estrellas no está a la altura, habitacion pequeña, desperfectos suelo pasillo por no hablar de la zona rodeado de sexshops y puticlubs, tema q hoteles.com podría indicar...ese tema genera mucho ruido y las ventanas del hotel no están insonorizadas..bastante decepcionante insisto para ser un 4 estrellas
Stayed 3 nights in Dec 2024

4/10 Poor

Jordan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The surrounding area is the red light district of Frankfurt. Leaving the hotel I witnessed a drug deal and got screamed at or approached by beggars every time. I've never felt more unsafe in a city. The hotel itself is okay. The staff are nice enough but there's a serious lack of security at the front desk. For example, our key stopped working so we asked for them to reboot it and they didn't check ID or anything and when our bags were behind the desk and we came to get them they basically just said 'take whatever bags you want' with no way to check who's bag belongs to who. The rooms have the bare minimum amenities and the shower was a bit gross.
Stayed 2 nights in Dec 2024

8/10 Good

Millie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property itself was good. Location is terrible, surrounded by adult buildings, a lot of homeless people and drug addicts
Stayed 2 nights in Dec 2024

10/10 Excellent

Hayette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Dospinoiu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

carla

Common areas quite dated. Breakfast ok
Stayed 3 nights in Nov 2024

8/10 Good

Fahim

Liked: Cleanliness, staff & service
The staff were nice. The breakfast was very good. The facilities were not the best, but were clean. The area around the hotel is very much a redlight district.
Stayed 1 night in Oct 2024

10/10 Excellent

wi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Breakfast Buffet, quiet room, blue anti stress lights in room, no complain, clean, all went perfect, hot water to boil and make my tea was available, very generous property.
Stayed 2 nights in Nov 2024

6/10 Okay

Katherine

Liked: Staff & service, property conditions & facilities
Hotel itself was good, the location was bad and would not go back because of this
Stayed 2 nights in Oct 2024

6/10 Okay

Alan

Disliked: Amenities
These hotel itself is very nice and so are the staff. The problem is the location or rather the people who hang around the streets in this location. I am a solo traveler so I wasn't too concerned but it may be concerning to others. The AC did not work, probably because the hotel had isolated it due to the cool temperature outside but the street noise was too great to leave a window open.
Stayed 2 nights in Oct 2024

4/10 Poor

Maroun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Tsegaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for gentile reception and clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Marina

Stayed 1 night in Sep 2024

6/10 Okay

Kyo Jeong

Traveled with group
It was good location yet it’s very loud outside
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Amber

Liked: Property conditions & facilities
Disliked: Staff & service
Room itself was FANTASTIC but all night you could hear people yelling and bottles being broken. The room itself was spacious, however we found a roach in the bathroom sink.
Stayed 1 night in Sep 2024

8/10 Good

Kevin, Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the train station
Stayed 1 night in Sep 2024