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Grand Hotel Empire Frankfurt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Empire Frankfurt

View from property
Standard Double or Twin Room | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Bar (on property)
View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Mannheimer Str. 15, Frankfurt, HE, 60329
  • Kaiserstrasse
    4 min walk
  • Frankfurt Opera House
    12 min walk
  • Staedel Museum
    13 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    22 min drive

Room options

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 237 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 388 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room Single Use

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby

IntercityHotel Frankfurt Hauptbahnhof Süd

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1524)
The price is $80
per night
$89 total
includes taxes & fees
Jan 1 - Jan 2
IntercityHotel Frankfurt Hauptbahnhof Süd

About this property

Grand Hotel Empire Frankfurt

4-star hotel in Innenstadt 1
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, dry cleaning, and laundry facilities.
Grand Hotel Empire Frankfurt offers 40 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Grand Hotel Empire Frankfurt features a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Grand Hotel Empire Frankfurt has designated areas for smoking.

Onsite venue - This restaurant specializes in Regional cuisine.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 40.0 per night
  • Facilities fee: EUR 7 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Grand Hotel Empire Frankfurt
Empire Frankfurt Frankfurt
Grand Hotel Empire Frankfurt Hotel
Grand Hotel Empire Frankfurt Frankfurt
Grand Hotel Empire Frankfurt Hotel Frankfurt

Grand Hotel Empire Frankfurt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 753 reviews" "
Rating 8 - Good. 316 out of 753 reviews" "
Rating 6 - Okay. 148 out of 753 reviews" "
Rating 4 - Poor. 41 out of 753 reviews" "
Rating 2 - Terrible. 44 out of 753 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. The room was clean, spacious and comfortable. The area around the hotel is not the best, but similar to any inner city. Highly recommend.
Stayed 1 night in Jun 2024

6/10 Okay

Armen

Liked: Staff & service
Disliked: Cleanliness, amenities
A/C did not work properly.
Stayed 1 night in Jul 2024

4/10 Poor

jasmin

Stayed 1 night in Jul 2024

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude , room was dirty , definitely not worth what I pay
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Harsh

Stayed 1 night in Apr 2024

2/10 Terrible

Yong-Ju

Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Traveled with family
I was pleasantly surprised by the hotel. It was a great location and short walk to the train station and had a great breakfast
Stayed 1 night in Mar 2024

2/10 Terrible

shigenori

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower head already broken from beginning. Head and hose disconnected. Face washing water drain, not perfect work.
Stayed 4 nights in Jan 2024

8/10 Good

Tesfai

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Jan 2024

6/10 Okay

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job!
Very convenient and perfectly acceptable for an overnight stop between train journeys. Very reasonably priced too. Breakfast included - adequate but rolls/bread were disappointing by German standards.
Stayed 1 night in Nov 2023

6/10 Okay

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Anmar

Doesn’t deserve 4 stars
It’s more like a 3 stars hotel, definitely not 4 stars. Weird smell in the reception, and also in the room. I saw rubbish in my room after I checked in. The key advantage is that it’s just next to the central station, so it’s convenient for travelling.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ambuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Craig, Rolling Hills

Disliked: Staff & service, amenities, property conditions & facilities
The lights in my room started flickering and then all the electricity just went out. No one could fix it. No electricity at all for my one night stay. Phone didn’t charge. Straight up 3rd world conditions. The manager refused to offer a discount or refund

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Unsafe Hotel
While the rooms in this hotel were updated and it is in a convenient location, it is unsafe to stay there. We stayed 3 nights. Two of those three nights we had people walk into our rooms at around 2 am. We had to adjoining rooms with one being for my husband and I and the other for my children. First there are no peepholes to see who would be at your door. We had the deadbolts on in both rooms. The first night, a guest walked into my room because they were given a key to our room. It was a mix up and while scary, I understood. When I called the front desk they did apologize for the mistake. The second night someone entered my children's room. They left when she noticed they were there. Like I said the doors were bolted so obviously they do not work. I went down to the lobby the second night after them not answering the phone. I was extremely upset that someone had gotten into my children's room and the women at the desk yelled at me to get out. The male at the desk grabbed me by the arm which was uncalled for. He escorted me upstairs and when he saw my husband was only then apologetic. The elevator has a space where you are supposed to use your key to go up but it works without a key. We had to put furniture in front of our doors after the second intrusion. If you choose to stay here I recommend you do that. There were stains on the curtains and the bathroom walls. There are many other hotels around the train station, I would recommend you choose one of those.
Stayed 3 nights in Jul 2023

2/10 Terrible

Marina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty facility with no soap, shampoo, other basics
Horrible experience. Very dirty facility especially bathroom and even soap was absent. Horrible service, in the common area there was strong smell of marijuana. Try to avoid this "4 star" facility. Staff was rude and useless.
Stayed 1 night in Jun 2023

6/10 Okay

Jinzhen

Stayed 1 night in Jul 2023

4/10 Poor

D

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
Disappointing. Positives are the location whhich is very useful. Staff are very friendly. Hotel is very dated and desperately needs a refurbishment or at the very least to be propely cleaned
Stayed 1 night in Jun 2023

10/10 Excellent

NEAMAH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place beside the train station. Most food options were in the train station.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
The cleanliness was disappointing for example the toilet does not look as if it had been cleaned in a good year and there was a thick layer of dust on all the surfaces. Walls are very thin you can hear someone taking a shower or talking in room next to yours. The breakfast was sub par and tasted awful. Overall a disappointing stay and would avoid it again in the future.
Stayed 1 night in May 2023

8/10 Good

Brian

Stayed 1 night in May 2023

10/10 Excellent

Dominic

Stayed 1 night in Apr 2023