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Duplex, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Room, 1 King Bed, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Room, 2 Twin Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hilton Frankfurt Gravenbruch features an indoor pool and a 24-hour health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 18 meeting rooms. Event facilities measuring 13875 square feet (1289 square meters) include conference space. This luxury hotel also offers a seasonal outdoor pool, a sauna, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Hilton Frankfurt Gravenbruch has designated areas for smoking.

  • Picnic area
  • Children's games
  • Number of indoor pools - 1
  • Children's toys
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Lockers available
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Uncovered parking
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Uncovered parking
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Valet parking (surcharge)
  • Biodegradable/compostable stirrers
  • Computer station
  • Infant/toddler toys
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Food and water bowls
  • No single-use plastic water bottles
  • Reusable tableware only
  • Water-efficient toilets only
  • Conference space size (meters) - 1289
  • Number of meeting rooms - 18
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • ATM/banking
  • Concierge services
  • Designated smoking areas
  • Pool umbrellas
  • Total number of rooms - 225
  • No accessible shuttle
  • Internet access - wireless
  • Number of floors - 3
  • Fireplace in lobby
  • 24-hour health club
  • Barbecue grill(s)
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Electric car charging station
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Outdoor seasonal pool
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • RV, bus, truck parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 13875
  • Gas grill
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Wedding services
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Room Amenities

Hilton Frankfurt Gravenbruch offers 225 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 80-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Neu-Isenburg hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired internet
  • Pillow menu
  • TV size: 80
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Housekeeping on request
  • Art supplies
  • Children's books
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Child-size slippers
  • Heated floors
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Office
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Energy-saving switches

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.

Hilton Frankfurt Gravenbruch has a restaurant on site.

Restaurant EssTisch - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Lobby Bar K-Lounge - Overlooking the garden, this lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Spa Services

Country Club & Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Golfing nearby
  • Boat tours nearby
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Mountain biking nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 49 for adults and EUR 24.50 for children
  • Uncovered self parking fee: EUR 15 per night (in/out privileges)
  • Uncovered valet parking fee: EUR 15 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old are allowed in the pool only from 11 AM - 8 PM June to September and from 11 AM - 5 PM October to May and must be accompanied by a parent.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Humane animal treatment

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property does not require health documentation at check-in

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Pet Policy

  • Pets allowed for an extra charge of EUR 25 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

The seasonal pool will be open from April to December.

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • Gravenbruch Frankfurt
  • Gravenbruch Hotel
  • Hotel Gravenbruch
  • Hotel Gravenbruch Frankfurt
  • Kempinski Hotel Frankfurt Gravenbruch Neu-Isenburg
  • Kempinski Frankfurt Gravenbruch Neu-Isenburg
  • Kempinski Frankfurt Gravenbruch
  • Hilton Frankfurt Gravenbruch Hotel
  • Kempinski Hotel Frankfurt Gravenbruch
  • Hilton Frankfurt Gravenbruch Neu-Isenburg
  • Hilton Frankfurt Gravenbruch Hotel Neu-Isenburg

Awards & Affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

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