Hotel ARENA am Zoo features multilingual staff, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel ARENA am Zoo is a smoke-free property.
Hotel ARENA am Zoo offers 46 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and complimentary toiletries. This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Self parking (surcharge) , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
No front desk
Debit cards not accepted
Property does not follow sanitization practices of any association
Virtual front desk
Private entrance
Property mobile app recommended for guests
Guest will receive an email before arrival 24 hours
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Masks are not compulsory at the property
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Guests must register online prior to arrival
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is available
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Gap period enforced between guest stays - 24 hours
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.