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Hotel ARENA am Zoo

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December 2024
January 2025

Photo gallery for Hotel ARENA am Zoo

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Front of property
Restaurant
Shower, free toiletries, hair dryer, towels
Comfort Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316
  • Frankfurt Zoo
    3 min walk
  • Kaffeehaus am Zoo
    2 min walk
  • Zoo U-Bahn
    2 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    30 min drive

Room options

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Comfort Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Economy Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Economy Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Am Zoo

Pet friendly
Free WiFi
Breakfast available
Parking available
4.0 out of 5, Very Good, (145)
The price is $61
per night
$69 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Am Zoo

About this property

Hotel ARENA am Zoo

Frankfurt hotel connected to a shopping center, walkable to Frankfurt Zoo
Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include multilingual staff.
Hotel ARENA am Zoo offers 46 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel ARENA am Zoo features multilingual staff, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel ARENA am Zoo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Georgian, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Hotel ARENA am Zoo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 195 reviews" "
Rating 8 - Good. 76 out of 195 reviews" "
Rating 6 - Okay. 40 out of 195 reviews" "
Rating 4 - Poor. 15 out of 195 reviews" "
Rating 2 - Terrible. 13 out of 195 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Austin

Liked: Cleanliness, property conditions & facilities
Definitionally 4-stars. No front desk staff (instead, they have a kiosk behind the property for check-in...) and legitimately no amenities in the building.
Stayed 6 nights in Sep 2024

6/10 Okay

Andrew

.
Stayed 3 nights in Jun 2024

8/10 Good

Dordije

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

8/10 Good

marcus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the room was modern, clean and quiet. very small but functional.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel close to the tram. The staff is friendly and accommodating.
Stayed 1 night in Jun 2023

8/10 Good

JOHN

Liked: Staff & service
Stayed 2 nights in Apr 2023

6/10 Okay

Robert

Liked: Cleanliness
We had not been informed in advance that there was no staff at the hotel, check in took a long time (several messages that the app was being used by another application) also no parking close, the access to the hotel parking might be easy to drive in- but it has to be processed on top of the check in procedure. No breakfast - there is a lounge which says Breakfast from 7-10.30 . . . but the door is locked . . We didnt see any staff at any time (but we didnt come for that!) the beds were made while we were out, so no complaint. Some possibilities close to dine
Stayed 2 nights in Apr 2023

8/10 Good

Tobias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was possible through a check in machine a little bit removed from the road in the back of the Hotel property, since the reception was not staffed. The process was very straight forward, however the machine was dreadfully slow. Tip: If it seems like it crashed, it didn't, just wait 30 seconds. Room was overall clean, the only annoying thing was the sheets, which had a rancid smell in some corners. This smells wasn't too strong though, so after some getting used to it, sleeping was possible. Outlets remained powered even when the keycard was removed from the slot next to the door (which enables lights to be turned on). There is a very popular breakfast place around 2 minutes by foot, called "Café Bohne", which is very recommendable. But do reserve a seat before you go, it#s very full around 11.
Stayed 2 nights in Mar 2023

8/10 Good

Farhad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Stayed 1 night in Jul 2022

2/10 Terrible

Séverine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hôtel with false description. There is no staff no lobby no breakfast offered even though it's advertised as offered. This hotel is a scam..the room numbers are taped on doors and signs in the hotel are not even written in German. I didn't feel safe staying there and had to leave that same night into a different hotel..avoid at all coats
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveler

Traveled with family
The hotel was supposed to be open 24 hours. When we got there to check in there was a sign that said they only check guests in until 4:00PM! They were closed and we had to sleep in our car!
Stayed 1 night in Aug 2021

6/10 Okay

Jukka

Liked: Cleanliness
Disliked: Staff & service
I paid the evening before my departure the local turist tax. Next morning i had to pay again. Not very qualified staff.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, helpful staff. The rooms are small but clean, the beds are comfortable. The place is more quaint than luxurious but everything you need in a hotel room. I would stay here again
Stayed 3 nights in Jan 2020

8/10 Good

Nicoleta, split

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nnn
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small (single) room with weird lay-out (shower in middle of room). However room was clean and cosy and shower was actually very good. Hotel was in a quiet street very close to Zoo U-Bahn. Some shops and restaurants quite close by. Night-time noise from an adjoining room was a problem for me though.
Stayed 3 nights in Mar 2019

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, comfortable, clean and friendly!
I spent one night at the hotel on a flight layover, so I was looking for a cheap, comfortable place close to the city centre. The room ticked all the boxes, and staff were all very friendly and efficient. The breakfast buffet was also good value :-)
Stayed 1 night in Dec 2018

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service too! Would definitely go back.
Stayed 2 nights in Nov 2018

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an overnight stop
Very clean hotel, good Location and very comfortable
Stayed 2 nights in Oct 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Room and bathroom were both really nice, modern and clean. Not the most spacious but was only in it for sleeping. Friendly welcome on arrival. Breakfast wasn't great and probably not worth €9.50 but good luck finding other places to get breakfast in the local vicinity that accept card payments.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The single room is pretty small. Wifi doesn’t work in most of the time.
Stayed 6 nights in Aug 2018