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Hotel Alexander am Zoo

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Exterior
Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV
Front of property - evening/night
View from property
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

Map
Waldschmidtstraße 59, Frankfurt, HE, 60316
  • Frankfurt Zoo
    ‪6 min walk‬
  • Römerberg
    ‪4 min drive‬
  • Alte Oper
    ‪5 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Living area | 45-inch flat-screen TV with satellite channels, TV

Deluxe Room

  • 376 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room (with connecting door)

Classic Double Room (with connecting door) | Premium bedding, minibar, in-room safe, desk

Classic Double Room (with connecting door)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Classic Double Room, Accessible

Classic Double Room, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Double Room, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Alexandersuite

Alexandersuite | Living area | 45-inch flat-screen TV with satellite channels, TV

Alexandersuite

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

Front of property

Hampton by Hilton Frankfurt City Centre East

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1105)
The price is $79
per night
$89 total
includes taxes & fees
Apr 11 - Apr 12
Hampton by Hilton Frankfurt City Centre East

About this property

Hotel Alexander am Zoo

Hotel in Ostend
Along with a full-service spa, this smoke-free hotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hotel Alexander am Zoo offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Hotel Alexander am Zoo features a full-service spa. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in November 2021.

Hotel Alexander am Zoo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Farsi, French, German, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 22 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Computer station
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Renovated entire property - November 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 22 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt

Hotel Alexander am Zoo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 450 reviews
Rating 8 - Good. 154 out of 450 reviews
Rating 6 - Okay. 31 out of 450 reviews
Rating 4 - Poor. 13 out of 450 reviews
Rating 2 - Terrible. 8 out of 450 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Ideal location for the zoo and close enough to the Christmas markets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, friendly service
Always friendly service and a clean, comfortable room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joyce

Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day. Hotel itself was spotless as was my room.Breakfast was self service but very good. Area around hotel was nice and I as a older female had no anxiety walking at night on my own.
Stayed 2 nights in Nov 2024

8/10 Good

Oleksandr

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, I stayed not first time here and will stay in the future. Great breakfast, good location and the room (nothing luxury, like a good 3* hotel). This time I needed to print 6 pages, and I discovered that should pay for it. I suppose this basic service must be free in such an expensive hotel, of course we don't speak about hundreds of pages. Location is good too
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 1 night in Aug 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

8/10 Good

Knud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Good location , friendly staff, clean and good
Stayed 2 nights in Jun 2024

10/10 Excellent

adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel. Rien à dire de négatif, je le recommande sans aucune hésitation.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!

8/10 Good

Saminathan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Alex

Stayed 1 night in Jun 2024

8/10 Good

Garrett

Traveled with family
Liked: Cleanliness, staff & service
The staff were great! My room was exactly as advertised - no frills. I needed an affordable room with two twin beds on short notice. This is exactly what I received. What was above and beyond was the complimentary breakfast every morning - it was quite delicious!! The negative was that the location is only close to the zoo. Otherwise, all other attractions and fine dining were not conveniently close.
Stayed 2 nights in Jun 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Stayed 4 nights in May 2024

10/10 Excellent

Karl, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, friendly staff & good location.
Stayed 1 night in May 2024

10/10 Excellent

Markus

Stayed 1 night in May 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in May 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further! This is the place to stay!
Convenient, clean, consistent and comfortable. What more do you want? This is my home away from home when in Frankfurt and have likely stayed in every room by now as I’ve been returning here for many years! Highly recommend!
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Stayed 1 night in Mar 2024

10/10 Excellent

Karin

Stayed 1 night in Mar 2024

8/10 Good

Menno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024