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Classic Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Classic Double Room (with connecting door)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alexandersuite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Amenities

Property Features

Hotel Alexander am Zoo features a full-service spa. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in November 2021.

Hotel Alexander am Zoo is a smoke-free property.

  • Express check-in
  • Children's games
  • Full-service spa
  • 24-hour front desk
  • Covered parking
  • Conference space
  • Tours/ticket assistance
  • Year Built - 1993
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Computer station
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 100
  • Number of meeting rooms - 1
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 1076
  • Shopping on site
  • Banquet hall
  • Parking (limited spaces)
  • Total number of rooms - 66
  • Garage
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Multilingual staff
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)

Room Amenities

Hotel Alexander am Zoo offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 45
  • TV size measurement: inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Number of days between bed sheet changes: 3
  • Mobile key entry
  • Desk chair

Parking

Self parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Staff temperature checks are not conducted regularly

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Parking height restrictions apply

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Parking height restrictions apply.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Hotel Names

  • Alexander am
  • Alexander am Zoo
  • Alexander am Zoo Frankfurt
  • Alexander am Zoo Hotel
  • Hotel Alexander am Zoo
  • Hotel Alexander am Zoo Frankfurt
  • Alexander Am Zoo Hotel Frankfurt
  • Alexander Am Zoo Hotel Frankfurt
  • Hotel Alexander am Zoo Hotel
  • Hotel Alexander am Zoo Frankfurt
  • Hotel Alexander am Zoo Hotel Frankfurt

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