Hotel Alexander am Zoo features a full-service spa. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in November 2021.
Hotel Alexander am Zoo is a smoke-free property.
Hotel Alexander am Zoo offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Self parking (surcharge) , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are available
Staff temperature checks are not conducted regularly
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Parking height restrictions apply
Individually-wrapped food options are not available
No gap period between guest stays
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Parking height restrictions apply.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.