Munique Frankfurt City

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December 2024
January 2025

Photo gallery for Munique Frankfurt City

Lobby
Lobby
Comfort Double Room | Desk, soundproofing, free WiFi, bed sheets
Comfort Triple Room | Desk, soundproofing, free WiFi, bed sheets
Bar (on property)

Reviews

6.2 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Niddastraße 45-47, Frankfurt, HE, 60329
  • Kaiserstrasse
    5 min walk
  • Main Tower
    11 min walk
  • Alte Oper
    11 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    22 min drive

Room options

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Basic Triple Room

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

Comfort Triple Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Triple Room

  • Sleeps 3
  • 2 Twin Beds

Basic Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Basic Quadruple Room

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About this property

Munique Frankfurt City

Hotel in Innenstadt 1
Self parking, a 24-hour front desk, and a library are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, a front-desk safe, and multilingual staff are onsite.
Munique Frankfurt City offers 100 accommodations with hair dryers and complimentary toiletries. 30-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Frankfurt hotel also offers a library, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Munique Frankfurt City is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 10:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.

Languages

Arabic, English, German, Romanian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Self parking on site (EUR 22 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends

Things to do

  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-cm flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 22 per day
  • Nearby parking fee: EUR 15 per day (10 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Novum Hotel City Stay
Smart Stay Hotel
Smart Stay Frankfurt
Novum City Stay Frankfurt
Novum City Stay
Smart Stay Hotel Frankfurt
Hotel City Stay
City Stay Frankfurt
Novum Hotel City Stay Frankfurt

Munique Frankfurt City Reviews

Reviews

6.2
Rating 10 - Excellent. 112 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 283 out of 1000 reviews" "
Rating 4 - Poor. 156 out of 1000 reviews" "
Rating 2 - Terrible. 157 out of 1000 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

tim

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Flies. Cob webs. Breakfast cancelled. Red light district. Deug users ourtside hotel Expedia putbus in their as our booking at another hotel was cancelled by them.
Stayed 2 nights in Sep 2024

10/10 Excellent

Naitik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Francisca

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, Expedia needs to remove this hotel from the list Of hotels in Frankfurt Germany. Because No human being should book this hotel. Especially if you have children with you . , Please do not book this hotel.. In front of the hotel are infested with Drug addicts. This hotel is not safe. its Dirty , smells really bad. Also, there's no telephone in the room to call The front desk If there is an emergency in your room. The Television does not work in the rooms . No air condition in the rooms... In front. Of the hotel , there are junkies, yelling screaming and shooting up themselves with drugs all night long... I am pleading with Expedia to remove this hotel out of your hotel list...
Stayed 2 nights in Aug 2024

4/10 Poor

Camila Francisca

Stayed 2 nights in Aug 2024

8/10 Good

Dr. Rayshawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An adventure.
Customer service very friendly. Excellent breakfast.
Stayed 7 nights in Jul 2024

2/10 Terrible

Ernest

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DONT STAY. UNSAFE. My family arrived to the hotel but couldn’t come near because there were men trying to mug us. It was 10pm and so many people outside doing drugs and drinking. People staying on corners. The city is so dirty and unsafe. Don’t stay!!! We couldn’t call them and let them know we couldn’t walk to the hotel because our children were terrified. They never picked up and emailed us sorry no refund. Very unfair and unprofessional. Safe your money and get a hotel in a better area.
Stayed 3 nights in Jun 2024

6/10 Okay

Donna, Eden Valley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself isn’t bad, but getting to the hotel didn’t feel safe.
Stayed 1 night in Jun 2024

8/10 Good

Waseem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Yonatan, Brooklyn

Liked: Cleanliness, staff & service, amenities
The breakfast and the bathroom are basically what I paid for. The infrastructure was average. The neighborhood was crowded near the train station.
Stayed 6 nights in Feb 2024

6/10 Okay

Robert

Disliked: Staff & service, amenities, property conditions & facilities
inside the hotel was acceptable if you didn't mind the broken plaster on the walls and dirty carpeting in the halls. Though it appeared on the map that the location was great, unfortunately every night the homeless and drug addicts hung out right next to the entrance door. I booked for 7 nights and could only stayed for 2 nights because of this. Felt very unsafe. The taxi cab driver said that the location was the worst in the city of Frankfurt.
Stayed 7 nights in Dec 2023

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were drug addicts outside, the room was freezing cold and was like a neglected university dorm room, the TV didn't work. I left after 15 minutes because it was that bad.
Stayed 3 nights in Dec 2023

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Nicholas

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
It’s facilities are basic and reflected in the price! Corridors are particularly in need of major renovation. The room ambience was lacking; curtains were thin and looked tired with some gaps in the header hooks on rail: no net curtains; bedroom window could not close fully and handle was damaged; paint chipped/scratched in several places; ceiling light not very bright; bedside lamp cable loose and lamp shades damaged. However bed was comfy and courtyard facing rooms relatively quiet. Breakfast was above expectations with a compact but varied offering of juices, cereals, yoghurts, meats, cheeses, breads, fresh fruit pieces and salad, as well as hot scrambled eggs, hard boiled eggs, and small meat balls that resemble sausage.
Stayed 3 nights in Nov 2023

4/10 Poor

Adrian Edward

Business traveler
Disliked: Amenities, property conditions & facilities
This is my opinion. I stayed in room 306. Good Points - Price and Location for the Messe (10 mins walk) and train station (5 mins walk). Staff were friendly and helpful. The room was clean. Bad Points - Despite being clean nothing in my room worked. The television in my room didn't work. The shower over the bath didn't work if the water was on hot as there was no pressure. It took about half an hour for the bath to fill too. So no shower or TV. The road the hotel is in is a 24 hour road. If you're a light sleeper this isn't the place for you. There are also homeless shelters and facilities either side of the hotel with people shouting, screaming, fighting and doing other things 24/7.
Stayed 3 nights in Oct 2023

4/10 Poor

Ambar

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Scary outside the property
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
End of times
I paid in advance and drove right by the hotel on check in. The area outside is dangerous and scary no way I would ever stay here or recommend anyone.
Stayed 1 night in Sep 2023

2/10 Terrible

Shawn

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
The approach to the hotel was not safe due to drug users occupying the area.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware of the location
The hotel's location is a definitive double-edged sword. The property is unfortunately nestled in proximity to the red light district, and a quick stroll would reveal a street heavily populated by drug users who appear to inhabit the surroundings. This aspect can be quite unsettling for guests who value security and peace of mind. That being said, if one can overlook these external factors, the hotel does offer a sufficient level of comfort for brief stays. It certainly isn't the pinnacle of luxury, and signs of wear and tear are evident - a testament to its need for refurbishment. In summary, if you're a traveler with a sense of adventure and looking for a budget stay, this could potentially be your spot. However, if you're seeking tranquility, comfort, and top-notch amenities, it might be worthwhile to explore other options. The choice greatly depends on your personal preferences and level of comfort with the neighborhood's dynamics.
Stayed 1 night in Jun 2023

2/10 Terrible

Petros, KENT

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not bad but I did not fell sleep there was noise from outside screaming shouting, I try to close one of the windows can’t be close it was broken. The last thing no Wi-Fi signal from the room I stay which is GF5 . Stay out off this hotel .if you from USA .
Stayed 1 night in Jul 2023

2/10 Terrible

Vinay

Stayed 2 nights in May 2023

4/10 Poor

Raz

Traveled with group
Disliked: Property conditions & facilities, room comfort
try to avoid this hotel
homless sleeps near the entrance. bad neigberhud bad smell in the holl areas not recomended
Stayed 3 nights in Apr 2023

2/10 Terrible

Howard

Stayed 2 nights in Feb 2023

4/10 Poor

JENNIFER

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Homeless sleeping outside the hotel, filthy area, drug dealers right out in the open, was chased by a homeless person when I was on my way in to the hotel. Smelly street of urine
Stayed 6 nights in Dec 2022

6/10 Okay

Lucía

Liked: Staff & service, amenities

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. However, the area surrounding the hotel was not so nice.
Stayed 1 night in Nov 2022