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Hotel Cristall

3.0 star property

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Photo gallery for Hotel Cristall

Hallway
Reception
Lobby lounge
Front of property - evening/night
Coffee service

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ottostr. 3, Frankfurt, 60329
  • Skyline Plaza
    ‪8 min walk‬
  • Frankfurt Trade Fair
    ‪9 min walk‬
  • Congress Center Messe Frankfurt
    ‪14 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually furnished, desk, laptop workspace, blackout drapes

Standard Double Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, blackout drapes

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby

IntercityHotel Frankfurt Hauptbahnhof Süd

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1589)
The price is $89
per night
$100 total
includes taxes & fees
Apr 29 - Apr 30
IntercityHotel Frankfurt Hauptbahnhof Süd

About this property

Hotel Cristall

3-star hotel in Gallus
Self parking, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a TV in a common area are onsite.
Hotel Cristall offers 30 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Cristall features a terrace, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. This Frankfurt hotel also offers complimentary newspapers in the lobby, shopping on site, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Cristall is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Arabic, English, French, German, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 15 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5.00 per person
  • Covered self parking fee: EUR 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Hotel Cristall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 110 out of 246 reviews
Rating 8 - Good. 111 out of 246 reviews
Rating 6 - Okay. 17 out of 246 reviews
Rating 4 - Poor. 3 out of 246 reviews
Rating 2 - Terrible. 5 out of 246 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dana

Stayed 1 night in Nov 2024

10/10 Excellent

GABRIELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Cole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Otto, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, clean room, and the breakfast was wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joe

Traveled with group
Liked: Staff & service
Good budget hotel
It was okay, right next to Frankfurt Main Central Station. I didn't hear much noise from the trains but more noise of people wandering around late at night. It is an older building with small room size for single person. It has air conditioning which is perfect during the summer and descent wi-fi. TV was all in German though, Front desk allow me 1 hour early check-in. I also received a free bottle water. Staff was great and free breakfast was descent. Great for a backpacker like me or a 1 night stay for connecting flights
Stayed 1 night in Jul 2024

8/10 Good

Rasmus

Stayed 5 nights in Jun 2024

6/10 Okay

Mike

Stayed 4 nights in Jun 2024

10/10 Excellent

Pei Jin

Stayed 2 nights in Jun 2024

8/10 Good

So Wan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station, very convenient
Stayed 2 nights in May 2024

8/10 Good

elaine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
very convenient to train, breakfast good, personnel and condition of room very good; only problem we met was no way but up steps in front of hotel, steps down to only lift and lift only to 3rd floor;
Stayed 1 night in May 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly and efficient staff and excellent breakfast. Good location, two minute walk from the train station.
Stayed 1 night in May 2024

10/10 Excellent

Sonia

Liked: Property conditions & facilities
Close to train station
Stayed 2 nights in Apr 2024

10/10 Excellent

DONGJO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, kind staffs. Amazing atay!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Holger

Stayed 1 night in Jan 2024

8/10 Good

Trevor

Stayed 1 night in Nov 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Bob, Camas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Joanne, Keller

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our brief stay at the Hotel Christall. It is very close to the Frankfurt Hbf which was important to us. The air-conditioned room was perfect for our one-night stay. Breakfast was just right. The staff were very pleasant and helpful. While it was a bit of a walk, we enjoyed going to the river and an older part of the city. We would stay again.
Stayed 1 night in Jul 2023