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JW Marriott Hotel Frankfurt

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Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Reception
View from property
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
55-inch LED TV with digital channels, TV, iPod dock

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Free WiFi

Explore the area

Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
  • MyZeil
    ‪1 min walk‬
  • Römerberg
    ‪9 min walk‬
  • Alte Oper
    ‪9 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪27 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Non Smoking

Panoramic Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed, Non Smoking

  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 1 King Bed, Non Smoking

  • 516 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 1 King Bed, Non Smoking

  • 539 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed

  • 498 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking

Grand Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Grand Suite, 1 King Bed, Non Smoking

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Non Smoking

Panoramic Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Panoramic Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Corner

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, (200)
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$288 total
includes taxes & fees
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About this property

JW Marriott Hotel Frankfurt

Frankfurt hotel connected to a shopping center, steps from MyZeil
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. Wired internet in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
JW Marriott Hotel Frankfurt offers 218 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium digital channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Frankfurt hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool or health club.

In addition to an indoor pool, JW Marriott Hotel Frankfurt provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired Internet access is complimentary.

This hotel offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 3918 square feet (364 square meters) include conference space. This family-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

JW Marriott Hotel Frankfurt is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and 12:30 PM.
HERITAGE Frankfurt PopUp - This restaurant serves dinner only.
El Rayyan - This restaurant specializes in Middle Eastern cuisine. Open daily.
Ember Bar & Lounge - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 12:30 PM on weekends; EUR 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • El Rayyan
  • Ember Bar & Lounge
  • HERITAGE Frankfurt PopUp

Things to do

  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping mall

Family friendly

  • Art supplies
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 3,918 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch LED TV with premium digital channels
  • iPod dock
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 7 2025 to March 21 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or health club

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

JW Marriott Hotel Frankfurt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 759 out of 1000 reviews
Rating 8 - Good. 151 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

JIEUN

Stayed 2 nights in Oct 2024

10/10 Excellent

KAI

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good but needs a little TLC.
Overall good, room was a little tatty though for such a higher end hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were excellent they went above and beyond
Stayed 3 nights in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 3 nights in Oct 2024

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Oct 2024

4/10 Poor

Alden

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water in the hotel for the 3 days we weee there and they kept telling us things that we’re not true about its return. We switched rooms and eventually moved to the Hilton instead.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service
Excellent location. Excellent breakfast. Generally good service by staff. However, the 3rd set of amenities (e.g. a 3rd pair of slippers, a 3rd cup, a 3rd water glass in the bathroom, etc.) are lacking from the room although the reservation (with extra guest fee being paid for) clearly stated that 3 persons are staying in the room. Most importantly, it is strange that the bathroom and the bedroom are only separated by a louvred door. Therefore, when a person switches on the lights in the bathroom, the bedroom will also be illuminated and other persons in the bedroom will be waken up as a result. This design is really inconvenient and uncomfortable.
Stayed 1 night in Sep 2024

8/10 Good

Siu Tjing Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too busy at check-in. Too busy at the bar where we were trying to order food. The bar asked for our room number so we thought the bill would be charged to the room. But turns out we were asked to pay at the bar. What was the point of giving them our room number? One room had chocolate bars on the table. Ours did not have. It is ok not to have choc but what was with the inconsistency, and ours was the upgraded room. The staff also did not give us Expedia vouchers when we checked in. We thought since they did not give, then we show the reservation to the bar. Told to get a voucher from reception. Queued again for the voucher not excellent experience for late night arrival.
Stayed 2 nights in Sep 2024

8/10 Good

Woo Hyun, Glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities
I didn’t receive VIP benefit but almost was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Special offer for expedia customer, amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nathan, Warwick

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simply Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Waseem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Stayed 2 nights in Aug 2024

10/10 Excellent

Milan, Renton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a lovely stay at the JW Marriott. The hotel is beautiful, the staff is terrific, and the location is perfect (close to everything in the center of Frankfurt). Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Corina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Jul 2024