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Melia Frankfurt City

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Photo gallery for Melia Frankfurt City

Executive lounge
Reception
Property entrance
Lobby sitting area
Sauna

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly

Explore the area

Map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Frankfurt Trade Fair
    ‪4 min walk‬
  • Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Festhalle Frankfurt
    ‪1 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite (2+1)

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Premium Room with Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Premium Room with Skyline View

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite

Flat-screen TV

The Level Grand Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Melia Premium Room with Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

Melia Premium Room with Skyline View

  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Room with Executive Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Guestroom

Minibar, in-room safe, blackout drapes, soundproofing

Melia Guestroom

  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Master Suite with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Master Suite with Executive Lounge Access

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 + 1)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (2 + 1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite (2+1)

Flat-screen TV

The Level Grand Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Master Suite

Minibar, in-room safe, blackout drapes, soundproofing

The Level Master Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for The Level Premium Room With Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Premium Room With Skyline View

  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Suite

Flat-screen TV

The Level Grand Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for THE LEVEL ROOM

Minibar, in-room safe, blackout drapes, soundproofing

THE LEVEL ROOM

  • Sleeps 2
  • 1 Queen Bed

View all photos for Melia Premium Room With Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

Melia Premium Room With Skyline View

  • Sleeps 2
  • 1 King Bed

View all photos for Melia Guestroom

Minibar, in-room safe, blackout drapes, soundproofing

Melia Guestroom

  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite

  • Sleeps 3
  • 1 Queen Bed

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About this property

Melia Frankfurt City

Hotel in Westend-Süd
2 restaurants, a full-service spa, and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and conference space. Change of towels is available on request.
Melia Frankfurt City offers 430 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Melia Frankfurt City features a full-service spa and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 15070 square feet (1400 square meters) include conference space. This Frankfurt hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Melia Frankfurt City has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Neu-Frankfurt - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oben Restaurant & Skybar - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 43 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Neu-Frankfurt
  • Oben Restaurant & Skybar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 15,070 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Covered self parking fee: EUR 43 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 426 reviews
Rating 8 - Good. 86 out of 426 reviews
Rating 6 - Okay. 32 out of 426 reviews
Rating 4 - Poor. 22 out of 426 reviews
Rating 2 - Terrible. 19 out of 426 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach großartig! Wir hatten eine tolle Zeit!
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Stayed 6 nights in Feb 2025

4/10 Poor

Nina

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Very bad customer service
Stayed 4 nights in Feb 2025

10/10 Excellent

Mikel

Business traveler
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicola Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay .. beautiful hotel .. amazing location
Stayed 3 nights in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. 5 star quality hotel. Very quiet, clean and modern.
Stayed 1 night in Feb 2025

4/10 Poor

Alberto Vittorio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There are some aspects that I just couldn't stand: 1 - during my stay I spent one of the afternoons in the hotel resting, during the afternoon they came in 2 times to ask me if I wanted room service. It makes me think that the other afternoons I was not there it is normal to enter guest rooms for no reason. 2 - on the check-in information they write that you have to present the credit card used to make the purchase, omitting that you have to pay 50€ deposit per night compulsorily with it. (Cash not accepted). Why not write that down? Anyway, it's been more than 24 hours since I checked out and I still haven't been reimbursed. I don't understand where the problem is and why they have to freeze funds for me. Despite this the hotel staff was very kind. The administrative part could be clearer on these issues.
Stayed 3 nights in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, well designed rooms with a great view of the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Tramieka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
its a great hotel.
Stayed 3 nights in Jan 2025

6/10 Okay

enza

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
property very nice and clean lack of comunication when you check in
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyeongho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here overnight after a long day of traveling before picking up our rental car the next morning. We walked down the street to another hotel restaurant as it appeared others close by were closed. All in all, the check in was smooth, the room was clean and the hotel itself was in a safe part of town. Would stay there again if in the area, although the breakfast was quite expensive so we did not eat there the next morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Maikel, HIALEAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and the restaurant food is excellent. Nice staff and rooms comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

mohammed, Schaumburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in terms of cleanliness / brand new top of the line fixtures / shower etc. one of the best I have stayed
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Frankfurt
Stayed 3 nights in Dec 2024

2/10 Terrible

Olivia

Stayed 1 night in Dec 2024

10/10 Excellent

Won

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristin, Victoria

Stayed 3 nights in Nov 2024

10/10 Excellent

Eva, Rochester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new, modern, confortable and well located. Additionally it has what is quite possibly the best breakfast buffet I have every had.
Stayed 3 nights in Dec 2024