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Melia Frankfurt City

4.0 star property

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Photo gallery for Melia Frankfurt City

Executive lounge
The Level Premium Room with Skyline View | Minibar, in-room safe, blackout drapes, soundproofing
Sauna
Rooftop terrace
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
SENCKENBERGANLAGE 13, Frankfurt, 60325
  • Senckenberg Museum
    ‪2 min walk‬
  • Goethe University Frankfurt Campus Bockenheim
    ‪3 min walk‬
  • Congress Center Messe Frankfurt
    ‪5 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite (2+1)

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Premium Room with Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

The Level Premium Room with Skyline View

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Junior Suite with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Junior Suite with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite

Flat-screen TV

The Level Grand Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Melia Premium Room with Skyline View

Minibar, in-room safe, blackout drapes, soundproofing

Melia Premium Room with Skyline View

  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Room with Executive Lounge Access

Minibar, in-room safe, blackout drapes, soundproofing

The Level Room with Executive Lounge Access

  • Sleeps 2
  • 1 Double Bed

View all photos for Melia Guestroom

Minibar, in-room safe, blackout drapes, soundproofing

Melia Guestroom

  • Sleeps 2
  • 1 Double Bed

View all photos for The Level Master Suite with Executive Lounge Access

Flat-screen TV

The Level Master Suite with Executive Lounge Access

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 + 1)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (2 + 1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level Grand Suite (2+1)

Flat-screen TV

The Level Grand Suite (2+1)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Melia Frankfurt City

4-star hotel in Westend-Süd
2 restaurants, a full-service spa, and a health club are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and conference space. Change of towels is available on request.
Melia Frankfurt City offers 430 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, WELLNESS & FITNESS AREA. The spa is equipped with a sauna. The spa is open daily.
Melia Frankfurt City features a full-service spa and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 15070 square feet (1400 square meters) include conference space. This Frankfurt hotel also offers spa services, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Melia Frankfurt City has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Neu-Frankfurt - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Oben Restaurant & Skybar - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 43 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Neu-Frankfurt
  • Oben Restaurant & Skybar

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 15 meeting rooms
  • 15,070 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Covered self parking fee: EUR 43 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Melia Frankfurt City Hotel
Melia Frankfurt City FRANKFURT
Melia Frankfurt City Hotel FRANKFURT

Melia Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 395 reviews
Rating 8 - Good. 83 out of 395 reviews
Rating 6 - Okay. 29 out of 395 reviews
Rating 4 - Poor. 21 out of 395 reviews
Rating 2 - Terrible. 16 out of 395 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy, Wichita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Clean and new. I would stay there again! Take your own snacks there are no snack machines. Skip the restaurant and find other food sources-
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Check-in at midnight was a desaster ! Many people waiting. Only one experienced receptionist working. The 2nd was a trainee for whom it took a very long time to check guests in.
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

Business traveler
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Reece

Stayed 1 night in Nov 2024

10/10 Excellent

SAMBA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

spes

Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIA EUGENIA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very warm and available for any requirements, the surrounding of the area was very nice and enjoyable
Stayed 1 night in Sep 2024

10/10 Excellent

César David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excelent
Stayed 1 night in Sep 2024

10/10 Excellent

myron

Liked: Cleanliness, staff & service, property conditions & facilities
ANOTHER EXCELLENT STAY COULD NOT HAVE BEEN BETTER. JUST AWESOME. STAFF MADE IT THAT WAY
Stayed 1 night in Sep 2024

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant at 15th floor was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Sakari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

emrah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very slow front desk
Check-in and check-out was very slow. There was only 1 person during check-out, and it was 10:20 am morning. During check-in front desk receptionist was not friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with good facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Aug 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing weekend trip
Amazing stay over fhe weekend. We enjoyed the too with great view, the good breakfast and the always very friendly service. We will definitely come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monica
The weather was beautiful, the hotel very well appointed, the location near transportation, all good.
Stayed 2 nights in Jul 2024

6/10 Okay

Krishna

The hotel did a lot well, but a few things could be done to match the standards of other international hotel brands. What we liked - the foyer was clean and tidy - the breakfast was excellent as was the breakfast staff - the room had a great view of the city - the room was well proportioned, and airy, - the hotel was modern - the rooms were well sound proofed - the hotel was walkable from the city centre - the left luggage service which we used at the end of our trip was safe and secure Things I felt which could have been better - as we needed to use their bag drop / left luggage service we opted for a 'in person ' checkout. The queues were quite long for this and it took a little time to check out - the complementary water bottle in the room was well received, but was only given on the first day of our trip - although the hotel was perhaps aimed at business travellers, as leisure travellers we would have liked some sort of concierge service. Although the team at the front desk did try to help, and were pleasant, it was clear that providing such a service was not really in their remit - the hotel bar was felt more like a reception than a bar to relax at the end of the day
Stayed 4 nights in Jul 2024

8/10 Good

Sirwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas, Teddington

Stayed 2 nights in Jun 2024

10/10 Excellent

Marcos, The Woodlands

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some carpets need a little bit of cleaning
Stayed 3 nights in Jun 2024

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Vilson

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Jun 2024

8/10 Good

Shalom Ariel

Stayed 1 night in Jun 2024