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Mercure Hotel Frankfurt City Messe

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Photo gallery for Mercure Hotel Frankfurt City Messe

Aerial view
Exterior
Front of property
Minibar, in-room safe, desk, soundproofing
Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Duesseldorfer Str. 20, Frankfurt, HE, 60329
  • Kaiserstrasse
    ‪4 min walk‬
  • Skyline Plaza
    ‪8 min walk‬
  • Frankfurt Trade Fair
    ‪8 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Standard Double Room, 1 Double Bed

  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Lobby

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1564)
The price is $74
per night
$83 total
includes taxes & fees
Mar 7 - Mar 8
IntercityHotel Frankfurt Hauptbahnhof Süd

About this property

Mercure Hotel Frankfurt City Messe

Hotel in Innenstadt 1
A bar/lounge, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Hotel Frankfurt City Messe offers 60 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center.

Wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Mercure Hotel Frankfurt City Messe is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Room service (during limited hours) is available.

Languages

Croatian, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee: EUR 17 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City
Mercure Hotel Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City Messe Hotel
Mercure Hotel Frankfurt City Messe Frankfurt
Mercure Hotel Frankfurt City Messe Hotel Frankfurt

Mercure Hotel Frankfurt City Messe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 108 out of 466 reviews
Rating 8 - Good. 197 out of 466 reviews
Rating 6 - Okay. 101 out of 466 reviews
Rating 4 - Poor. 36 out of 466 reviews
Rating 2 - Terrible. 24 out of 466 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mostapha

Stayed 2 nights in Oct 2024

8/10 Good

Gilbert

Traveled with family
Liked: Staff & service
This hotel is a bit dated but it is conveniently situated with 5 minutes on foot from Frankfurt Central Station and a tram stop right in front of the hotel. So overall it’s a great value and its location is everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

youngho, IRVINE

Stayed 4 nights in Sep 2024

10/10 Excellent

Sirisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Liam

Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Traveled with group
Disliked: Amenities
Parking was hard as the parking lot was small and look like it was falling apart. Check in was long as their machines were down.
Stayed 2 nights in Apr 2024

8/10 Good

Hilli Hassan

Stayed 1 night in Aug 2024

8/10 Good

Hilli Hassan

Liked: Staff & service, amenities, property conditions & facilities
Hard to find a parking. Provided parking is very limited and small with fees.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher, Bristol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget hotel near the train station but like any other city, not very pleasant area around train stations.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
The photos from the website are misleading, it shows a tall and nice building that confuses people easily and we thought that was the hotel but it’s not.
Stayed 1 night in Jul 2024

6/10 Okay

Deepak

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Philip James, Sydney

Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is very nicely kept, clean, and very convenient to the main train station. The single bed room is small but it has all you need for a couple of nights stay. The bedroom and bathroom were updated, clean and had all I needed for a night. I would stay in this hotel again for a night or two given the convenience of how close it is to the train station and how clean and modern it is on the inside. The breakfast is also very decent. As with any other hotel or property in the neighborhood of the main train station, the problem is the rampant and publicly visible drug dealers, drug users, alcoholics, and homeless people that have taken over the streets and sidewalks. There are no problems with this inside the hotels of the area, but it is quite an evident problem once you step out of this or any other hotels in the neighborhood.
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Sin Huat Dennis, Singapore

Traveled with group
Untidy and carpet seemed very dirty! The hotel has a tram station right in front and near to the Hauptbahnhof (Main Train station)
Stayed 2 nights in Jun 2024

4/10 Poor

Hakan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Frankfurt mercure hotel
Here's a structured review based on your feedback: --- **Review of Mercure Hotel in Frankfurt** I recently stayed at the Mercure Hotel in Frankfurt and had a mixed experience. **Location:** The hotel is conveniently located next to the train station, making it easy to get around the city. However, the area around the hotel felt unsafe, with a noticeable presence of addicts and beggars, which was quite unsettling. **Room Quality:** Unfortunately, the cleanliness of the rooms was lacking. The carpets were particularly dirty, which affected the overall comfort of the stay. **Service:** The highlight of my stay was the staff at the reception. They were friendly, professional, and very helpful, which was a silver lining in an otherwise disappointing stay. **Overall Experience:** While the location and staff were positive aspects, the unclean rooms and the unsafe surrounding area significantly detracted from my experience. I hope the management can address these issues for future guests. ---
Stayed 2 nights in May 2024

10/10 Excellent

Radu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Location.
Good Hotel, Good Location. comfortable and clean hotel at a reasonable price.....
Stayed 2 nights in Jan 2024

8/10 Good

Thiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Sadly not in a great area and not the best hotel.
Hotel is very close to the train station, which, unfortunately has a number of homeless groups and what appears to be prostitution. There are groups of young men around all day and night. The room itself was adequate, far too hot (even for winter) and the only way to cool down is to have the window wide open - which means the noise is unbearable (sirens, loud shouting and laughter etc) - even with the windows shut it’s still quite noisy. There is a kettle in the room but the tea and coffee on offer is not nice. Thankfully there is a McDonald’s and Starbucks at the train station. We were only staying for the weekend so we managed, but we would not stay here (or this area) again. It’s not a 4 star hotel at all. But the price was low so should have been warned.
Stayed 2 nights in Dec 2023

4/10 Poor

John

Stayed 1 night in Dec 2023

8/10 Good

AMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, just next to train station, tram stop just outside the hotel. Because it's centrally located, it comes with its cons, (a) unwanted elements of the society selling drugs, (b) traffic noise. Hotel is decent, good for few days stopover. Lift is small, it says max 4 person, but you won't take chance with that. Room size was decent, needs a bit of upgradation, specially with carpets. Bed was comfortable, bathroom amenities were great. Mini bar was available at extra cost. Daily housekeeping is available. Water kettle and tea coffee tray in room gives it a big plus.
Stayed 3 nights in Nov 2023

6/10 Okay

Susan

Stayed 1 night in Nov 2023

6/10 Okay

Jezreel Gaius, Bellflower

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk personal were not so friendly and warm. Same with the lady in the breakfast area. When we checked in the front desk said parking is free if you're a member, then when we checked out they charged us for parking. Parking is really tight and limited in the basement. Location is conveniently in front of the train station. Its clean for the most part but the carpet smells and is quite old. Breakfast was good actually! Decent place, staff could be friendlier but don't expect much.
Stayed 1 night in Nov 2023