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Mövenpick Hotel Frankfurt City

4.0 star property

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Photo gallery for Mövenpick Hotel Frankfurt City

Indulge in a diverse selection of international cuisine at our hotel's buffet, featuring multiple serving stations with fresh fruits, salads, and prepared meals.
Enjoy dining al fresco amidst lush greenery and vibrant architectural accents.
Welcome to our hotel lobby, featuring a spacious reception area with a digital display, clock, and Business Corner.
Conference room with a long table and six chairs, featuring a projection screen and large windows with blinds.
Relax in a stylish room with a large bed, desk, and TV, featuring a beautiful mural and a large window with a view.

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
Den Haager Strasse 5/Hemmerichweg, Frankfurt, HE, 60327
  • Skyline Plaza
    ‪1 min walk‬
  • Frankfurt Trade Fair
    ‪1 min walk‬
  • Congress Center Messe Frankfurt
    ‪7 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Superior Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Sleep)

1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Twin Room, 2 Twin Beds (Sleep)

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Sleep)

Room, 1 King Bed (Sleep) | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Room, 1 King Bed (Sleep)

7.6 out of 10
Good
(4 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Classic Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Classic Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | View from room

Superior Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

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About this property

Mövenpick Hotel Frankfurt City

4-star Frankfurt hotel, connected to the convention center in Gallus
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and concierge services. Housekeeping is available on request.
Mövenpick Hotel Frankfurt City offers 288 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Select Comfort mattresses. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 12 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and a vending machine.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Mövenpick Hotel Frankfurt City has a restaurant serving breakfast, brunch, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • hotel restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center

Outdoors

  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32.00 per person
  • Nearby parking fee: EUR 45 per day (131 ft away)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Moevenpick Frankfurt City
Moevenpick Frankfurt City
Moevenpick Frankfurt City Hotel
Mövenpick Frankfurt City
Movenpick Frankfurt City
Movenpick Hotel Frankfurt City

Mövenpick Hotel Frankfurt City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 342 out of 660 reviews
Rating 8 - Good. 228 out of 660 reviews
Rating 6 - Okay. 53 out of 660 reviews
Rating 4 - Poor. 20 out of 660 reviews
Rating 2 - Terrible. 17 out of 660 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

David, London

Business traveler
Disliked: Staff & service, property conditions & facilities
The hotel had had an "alarm" and some rooms were not available. When we arrived from the airport (late in the evening), the hotel informed us that our rooms were not available and we would need to go check in at a hotel near the airport. No one had attempted to contact us or get in touch with Expedia. The hotel staff refused to call any hotels close to the Frankfurt Messe (we had booked beside the Messe because we had 5 days of trade shows to attend and didn't want to commute from other parts of the city). The hotel staff said that they had called hotels earlier and that all rooms were booked and that the available rooms showing online at other hotels we not actually available. They also told us it would be impossible to contact Expedia after hours because they were not open (which is completely untrue, as we later found out - Expedia is open 24/7 for support. We ended up rebooking our own hotel through Expedia, although we ended up paying £1000 more. If the hotel had done this through Expedia or if we had contacted Expedia directly, then we would not likely have had to pay more. The hotel has never followed up with an apology or any other communication. We would never risk staying at a hotel with such poor service ever again.
Stayed 5 nights in Feb 2025

6/10 Okay

Mark

Business traveler

Movenpoop

Very high price for a mid-range hotel experience. The lamp in my room didn’t work and the show glass didn’t stop water from leaking on the floor every time I took a shower.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mohamed Zied

Stayed 3 nights in Jan 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Position of hotel perfect for exhibition centre (Messe), 5 minutes walk and one minute walk from Skyline Plaza shopping mall. 20 minutes walk (5/6 minutes by Taxi) from Hauptbanhof. Very nice spacious reception area and very good bar and restaurant. Rooms adequate, bed and pillows desperately uncomfortable.
Stayed 3 nights in Jan 2025

8/10 Good

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in the city
Stayed 1 night in Dec 2024

8/10 Good

Gideon, Caesarea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, bath a little old, great location, ample room convenient and well decorated.
Stayed 1 night in Nov 2024

8/10 Good

Cat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Aircon was a bit hit and miss. The fridge didn't work. For the price, a bit run down. But very, very convenient location.
Stayed 8 nights in Oct 2024

6/10 Okay

Cat

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Rabi

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Stayed 2 nights in Sep 2024

10/10 Excellent

Hauwa

Liked: Cleanliness, staff & service, property conditions & facilities
It was just for one night. But it was good
Stayed 1 night in Sep 2024

8/10 Good

Carsten Lund

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

nanshien

Disliked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Hamid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok as there was a couple of minor issues, such as no soap and the sink was blocked. Breakfast was excellent though. Overall was good.
Stayed 1 night in Sep 2024

4/10 Poor

Elisia Yustinie Meiliani

Liked: Cleanliness
Stayed 4 nights in Jul 2024

6/10 Okay

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this property due to its handiness to the concert arena. We were extremely pleased with how good our room was, and all services provided by staff
Stayed 1 night in May 2024

2/10 Terrible

mathew

Business traveler
Disliked: Staff & service, property conditions & facilities
Service and facilities available are very poor. Was here for a convention that involved long hours and requested room service at 9.45. Not even a sandwich available. No iron and board in room - had to go to an ‘ironing room’ attitude of staff poor - sighs and tsk’s when I requested my luggage after being stored. On departure of hotel I found my card had been charged without my consent for the cost of the stay - even though it was prepaid with Expedia. Also my card was charged for extras I haven’t seen an Invoice for. I expected a much higher standard of hotel for a rate of over €220 euros a night!
Stayed 3 nights in May 2024

8/10 Good

JEFF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay with this chain
Stayed 1 night in May 2024

10/10 Excellent

Firdavs

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 7 nights in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Yunxing, Austin

Business traveler
The hotel is in good condition when I walked in, but the reception told me they were overbooked, over 30 rooms!!! Sure they have arranged a nice hotel very close, but it is such bad management, I can not believe it!
Stayed 7 nights in Jan 2024

2/10 Terrible

Aref

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked & paid for a room 4 months ago. When I arrived, there was no room available for me. Shame on you!!!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Stayed 3 nights in Jan 2024