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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5 star property

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Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Relax in a stylish seating area with a plush sofa, round table, and city views.
Relax and unwind in this inviting space, featuring a cozy seating area, pool table, and bookshelf.
Stunning lobby with a grand staircase and sleek design.
Enjoy a city view from the large window, with a comfortable bed and a small table for relaxation.
Relax in style with plush armchairs and sofas amidst abstract columns and city views.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪5 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt Christmas Market
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room (2 Adults + 2 Children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Family Room (2 Adults + 2 Children)

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Superior Room

8.4 out of 10
Very good
(17 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Standard Room

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite (Extra Bed 2 adults + 2 children)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Room, Balcony (Extra Bed 3 Adults)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Family Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.5-star Frankfurt hotel, connected to a shopping center in Innenstadt
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. Change of towels is available on request.
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers 256 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 5 meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 25 per day (328 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 253 out of 411 reviews
Rating 8 - Good. 102 out of 411 reviews
Rating 6 - Okay. 36 out of 411 reviews
Rating 4 - Poor. 13 out of 411 reviews
Rating 2 - Terrible. 7 out of 411 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kazunori

Stayed 1 night in Feb 2025

10/10 Excellent

WALA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Best equipped hotel room I’ve ever stayed in, couldn’t fault the room. Breakfast was pricey but very good - would stay again and recommend to others.
Stayed 1 night in Apr 2025

10/10 Excellent

arunee, nyc

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Brea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Check-in went smoothly and the staff were so kind to our big family. The breakfast was amazing!
Stayed 1 night in Apr 2025

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Amram, ALFEI MENASHE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the shopping street, spacious rooms, comfortable bed and high level service
Stayed 2 nights in Mar 2025

10/10 Excellent

Warley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amritta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, photos don't do it justice! Customer service was great and the rooms were so comfortable and spacious (we got a free upgrade booking with expedia!) Would highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just 2 nights here, but this hotel is perfect. The highlights are great staff, the bar and restaurant area and foyer area, which were amazingly and tastefully decorated, in a retro style. We spent plenty of time here! Very convenient too. The online check in was great too. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

afsaneh

Liked: Amenities
Great location , Great breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room. Breakfast was great and liked the vibe of the hotel. Bed was very firm and couldn’t really control the ac are the only negatives. Still recommended especially if the price is good!
Stayed 1 night in Mar 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Room comfort

Too hot and noisy at night

The hotel was absolutely boiling. It was impossible to sleep. The air con does not work. And you can’t open the window due to the busy main road below. We tried 3 rooms before accepting our fate. First room the electrics kept tripping, second room the window was broken. Third room was ok. Holes in curtains and as mentioned crazy hot and very loud due to the busy main road.
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt

A funky hotel in Konstablerwache, close to metro stop and right in the middle of restaurants and shopping precincts. Restaurant had a good atmosphere and there is a gym (although that’s not for me!) Reception check in was smooth but the gentleman who checked me out was very stern - a nice smile wouldn’t have gone amiss! The coffee machine in the room was very welcome (but it needed a dust) and the free water, coffee pods and tea was very welcome. We stayed four nights and used the last day to travel to Mainz - a charming place with a nice park and some beautiful properties.
Stayed 4 nights in Mar 2025

6/10 Okay

Gloria

Traveled with family
Disliked: Cleanliness, staff & service
Average room but was not expecting much due to low cost. One complaint was that our bathroom sink was stopped up. I called to complain. Receptionist already knew sink had issued. I was confused as to why they would put me in room with stopped up sink. No one came to fix it. We were there three days.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely view from the balcony of our room of the surrounding urban area with a view of the Dom. It was fairly central to the city and just a short walk to everything we wanted to see. It was clean with nice amenities and the staff was friendly and helpful. Marta, the concierge, is a lovely person, friendly, and so very helpful.

10/10 Excellent

Nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and very clean. Included a wardrobe, desk, desk chair, armchair, large bed and side tables. Window can open, which is great. The bathroom was also spacious with a rain or normal shower option. Bathrobes and slippers provided. The corridors are wide and spotless and no disruption from other guests. The breakfast was included as an Expedia VIP Access perk and was great, loads to choose from - hot food like sausages and eggs, cereals, fruits, different breads, cold meat, cheeses, pastries, cakes, and an omelette station with a chef cooking to order. Location is great - 5 mins walk from a main station that has the U and S trains. 5 mins from main shopping and 10mins from the old town square. The DFF was about 25min walk away through the old town, across the bridge and along the river - nowhere feels far when the weather is good! Would definitely stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruth

Stayed 7 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

10/10 Excellent

gustavo

Stayed 1 night in Feb 2025

8/10 Good

Karl

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, breakfast is a true European breakfast (much better than I am used to in the United States)
Stayed 1 night in Jan 2025

10/10 Excellent

Elias

Stayed 4 nights in Jan 2025