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NH Collection Frankfurt Spin Tower

4.0 star property

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Photo gallery for NH Collection Frankfurt Spin Tower

Minibar, in-room safe, desk, iron/ironing board
View from room
Superior Room, Skyline View | Minibar, in-room safe, desk, iron/ironing board
Bar (on property)
Suite | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
Güterplatz 1, Frankfurt, Hessen, 60327
  • Skyline Plaza
    ‪2 min walk‬
  • Frankfurt Trade Fair
    ‪5 min walk‬
  • Festhalle Frankfurt
    ‪8 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room, Skyline View

Superior Room, Skyline View | Minibar, in-room safe, desk, iron/ironing board

Superior Room, Skyline View

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Extra Large

Superior Room, Extra Large | Minibar, in-room safe, desk, iron/ironing board

Superior Room, Extra Large

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Extra Large, Skyline View

Superior Room, Extra Large, Skyline View | Minibar, in-room safe, desk, iron/ironing board

Superior Room, Extra Large, Skyline View

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, iron/ironing board

Premium Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, iron/ironing board

Junior Suite (Extra Bed 2 adults + 1 child)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, iron/ironing board

Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Adjoining Room, 2AD+2CH)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, iron/ironing board

Family Room (Adjoining Room, 3AD+1CH)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Melia Frankfurt City

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (395)
The price is $115
per night
$128 total
includes taxes & fees
Mar 8 - Mar 9
Melia Frankfurt City

About this property

NH Collection Frankfurt Spin Tower

4-star hotel in Innenstadt 1
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
NH Collection Frankfurt Spin Tower offers 414 accommodations with minibars and espresso makers. 40-inch Smart televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna. The spa is open daily.
NH Collection Frankfurt Spin Tower features a full-service spa and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This business-friendly hotel also offers spa services, a garden, and concierge services. Parking is available onsite for a surcharge.

NH Collection Frankfurt Spin Tower is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
NH Collection Frankfurt Spin Tower has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 41 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 13 to 32 for adults and EUR 13 to 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 for adults, and EUR 13 to 32 for children
  • Covered self parking fee: EUR 41 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

NH Collection Frankfurt Spin Tower Hotel
NH Collection Frankfurt Spin Tower Frankfurt
NH Collection Frankfurt Spin Tower Hotel Frankfurt

NH Collection Frankfurt Spin Tower Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 375 reviews
Rating 8 - Good. 90 out of 375 reviews
Rating 6 - Okay. 21 out of 375 reviews
Rating 4 - Poor. 12 out of 375 reviews
Rating 2 - Terrible. 17 out of 375 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Thoshombie Jomal

Stayed 3 nights in Oct 2024

8/10 Good

TUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located hotel near Skyline Plaza. The only inconvenience was the parking garage. You had to pay daily to exit, and could not be added to your room bill.
Stayed 3 nights in Nov 2024

2/10 Terrible

He

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Our room had no ventilation, when asked staff to replace we were told to pay for different room which was unreasonable. The heat and or ac was not working.
Stayed 3 nights in Nov 2024

4/10 Poor

A

Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid like the plague
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nurul Sabirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Oct 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amazing view of the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The lobby lounge was never open! Even when it was supposed to be, no one seemed to know much about the hours or opening times….. extremely frustrating when I was trying to deal with clients for something as simple as a coffee .
Stayed 1 night in Sep 2024

10/10 Excellent

Khada, doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel with a prime location. The front desk staff, especially the person from Morocco, was the best.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Stayed 1 night in Sep 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasently surprised at my room. Very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Vernon

Traveled with family
Liked: Cleanliness, amenities
This was a nice, new and modern hotel. It was located withing walking distance of the main train station, the fairgrounds, a big shopping mall and lots of dining. The rooms and bathrooms were spacious and clean. Bathroom amenities were good. The hotel caters mainly to business people rather than tourist. In most cases this hotel would have deserved at least a four star rating and possibly a 5, however, they had some definite issues with customer service. When we got to our room we found that the TV did not work. We called reception and they sent up a technician. He was unable to make it work and simply left. We had to go down to reception and see about changing rooms, but were told the hotel was full and they wouldn't be able to change us until the next day. To make a long story short, it turns out that the TV problem was hotel-wide. None of the TVs in the hotel were working and it was going to take them several days to fix it. All well and good, but the hotel staff - technicians and reception - seemed to be oblivious of the problem, or simply didn't want to have to deal with it. With a hotel-wide TV problem, reception should have been briefed on the problem and how to deal with it. Guests should have informed of the problem upon arrival instead of going to their rooms and then finding that the TV did not work, etc., etc. In other words, the customer service at the hotel was totally lacking. For a hotel of this category, things like that should not happen.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My gf and I checked-in for 1 night. Great stay. Property is new, luxurious. I was quite surprised how nice it was. Very close to train station as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
Really great hotel, super clean, incredible staff, great location. Close enough to all the activities but far enough from the “not so nice” train station
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay that is close to the airport.
Stayed 1 night in Sep 2024