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Novotel Frankfurt City

4.0 star property

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Photo gallery for Novotel Frankfurt City

Lobby sitting area
Sports facility
Business center
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service

Explore the area

Map
Lise-Meitner-Str. 2, Frankfurt, HE, 60486
  • Frankfurt Trade Fair
    ‪6 min walk‬
  • Congress Center Messe Frankfurt
    ‪6 min walk‬
  • Festhalle Frankfurt
    ‪10 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Reception

Holiday Inn Express Frankfurt Messe by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1000)
The price is $109
per night
$121 total
includes taxes & fees
Apr 8 - Apr 9
Holiday Inn Express Frankfurt Messe by IHG

About this property

Novotel Frankfurt City

4-star hotel in Bockenheim
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Novotel Frankfurt City offers 235 accommodations with minibars and safes. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Frankfurt City features a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. Event facilities measuring 2960 square feet (275 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Novotel Frankfurt City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Novo² - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Novo²

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,960 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 22.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number HRB181911

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt City Novotel
Novotel Frankfurt City
Novotel Hotel Frankfurt City
Novotel Frankfurt City Hotel
Frankfurt Novotel
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel
Accor Frankfurt City
Novotel Frankfurt City Hotel
Novotel Frankfurt City Frankfurt
Novotel Frankfurt City Hotel Frankfurt

Novotel Frankfurt City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 333 out of 1001 reviews
Rating 8 - Good. 471 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay.
Amazing find. Staff friendly - although knowledge lacked for local areas. 5 min walk to tram stop or half hour walk into the centre. Parking really easy to find and use.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zhiwei

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my two nights stay at this hotel with my parents very much. The reception team was very professional and friendly, accommodating my requests as much as possible. Despite the slightly dated interior design and furniture, the room was exceptionally clean and comfortable. I would consider staying here again in the future.

10/10 Excellent

Nigeil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable.
Large room, which was quiet at night. Fridge in room was useful. Great location - easy walking distance to everywhere we wanted to go. Bonus that there were on street parking that was free of charge (this does depend if there is space when you arrive, we were lucky). Only negative is the blummin hairdryer in the room, so old, would be great if they were updated.
Stayed 2 nights in Oct 2024

6/10 Okay

Ajaz

Business traveler
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Roman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The rooms are outdated, the only modern part of the hotel is the lobby. The breakfast was excellent though, their kitchen is wonderful. Other than that, it is a bit noisy due to the suburban trains nearby
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Amano

Stayed 1 night in Jul 2024

10/10 Excellent

jaime

Stayed 1 night in Jul 2024

10/10 Excellent

CHRISTOPHER

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bar and restaurant, walkable to city centre
Stayed 2 nights in Jun 2024

8/10 Good

Sule

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one night in Frankfurt on our family trip and stayed here. It’s in a more remote area so I wouldn’t recommend it if you’re staying longer to see the city.
Stayed 1 night in Jun 2024

8/10 Good

Michelle, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alexandru

Liked: Staff & service
.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

HIROSE, Memmingen

Stayed 1 night in May 2024

10/10 Excellent

Ya-Fen

Stayed 1 night in May 2024

10/10 Excellent

Max, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was travelling by car when I stayed here, and the parking outside the hotel was free, which is a huge win for the hotel! Other than that the room was nice and comfortable. Exactly what I expected from any Novotel I have ever stayed in.
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Business traveler
Disliked: Staff & service
I have been traveling for business for over 35 years, which was one of the worst experiences I have had in any hotel. I made a reservation specifically for this hotel in September for its walkable location. They refused to give me a room even though they said I had a confirmed reservation. As I watched the person next on line get a room. They then told me they could get me a room three minutes walking distance away. If Usain Bolt were sprinting in his prime for the whole three minutes, he would have another ten minutes to go. According to them, the hotel was equal to their hotel, except it wasn't. No room service, laundry service, or maid service. I spent an extra 50 Euros a day and an additional 40 minutes commuting. Of course, the hotel would not compensate me for my extra cost, extra time, inconvenience, or the lack of services they guaranteed me when they accepted my reservation. If I took care of my customers like this I would be out of business at least they are ten minute walk from Hall 8 of the Frankfurt Fait so at least their location will keep them going.
Stayed 3 nights in Jan 2024

10/10 Excellent

SHAHNAWAZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good!!
Stayed 4 nights in Oct 2023

8/10 Good

José

Liked: Staff & service
Parking
Stayed 1 night in Jul 2023

10/10 Excellent

Adina Liliana, Houston

Stayed 1 night in May 2023

6/10 Okay

Lyean

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Night Staff didn't attend to our needs, asked several times for extra towels and blanket and has been ignored. This is unacceptable.
Stayed 5 nights in May 2023

10/10 Excellent

Raymond David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the Novotel hotel staff were very helpful and rooms were kept very clean ,new bedding every couple of nights . my dislikes were no ceramic cups provided with your kettle and hot drinks ,only cardboard beakers ,which were not very professional . also the morning breakfast was a little too expensive for what was being served and the plates provided were very small ,so could hardly fit any food on the plate ,so it put myself off going back on additional mornings which was a inconvenience to my stay at the hotel ,meaning i had to eat out for breakfast .
Stayed 6 nights in Mar 2023

10/10 Excellent

Ma Regina

Stayed 6 nights in Feb 2023