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Hotel Imperial

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Imperial

Exterior
Lobby
Reception
Spa
Hypo-allergenic bedding, in-room safe, desk, soundproofing

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
Sophienstrasse 40, Frankfurt, HE, 60487
  • Palmengarten
    6 min walk
  • Taverne Plaka
    2 min walk
  • Sophienstraße Bus Stop
    3 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    22 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Economy Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Triple Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Exterior

Holiday Inn - the niu, Air Frankfurt Messe, an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (272)
The price is $58
per night
$66 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Hotel Imperial

Hotel in Innenstadt II
Self parking, a 24-hour front desk, and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a TV in a common area are onsite.
Hotel Imperial offers 68 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel Imperial features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is located on site and wireless Internet access is complimentary. This Frankfurt hotel also offers room service (during limited hours), a front-desk safe, and a television in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Imperial is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
Room service (during limited hours) is available.

Languages

Afrikaans, Arabic, English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17.50 per day)
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 10 for adults and EUR 5 for children

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Self parking fee: EUR 17.50 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 15 per night
  • Facilities fee: EUR 9.90 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Novum Business Hotel Imperial Frankfurt Messe
Novum Business Imperial Frankfurt Messe
Novum Hotel Imperial Messe
Novum Imperial Messe
Novum Hotel Imperial Frankfurt Messe
Novum Imperial Frankfurt Messe
Hotel Imperial Hotel
Hotel Imperial Frankfurt
Hotel Imperial Hotel Frankfurt
Novum Hotel Imperial Frankfurt Messe

Hotel Imperial Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 221 out of 1000 reviews" "
Rating 8 - Good. 446 out of 1000 reviews" "
Rating 6 - Okay. 207 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The people are very nice
Stayed 7 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

diane, Middlesbrough

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff where unfriendly and not helpful at all.
Stayed 1 night in Jun 2024

8/10 Good

Jack

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Would have preferred more options for breakfast, but the facilities and surrounding areas are lovely. Staff are extremely helpful.
Stayed 4 nights in Jun 2024

4/10 Poor

Charlie

Stayed 1 night in Jun 2024

10/10 Excellent

Paola

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so nice
Stayed 1 night in Jun 2024

10/10 Excellent

PATRICIA A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and socialable
Stayed 6 nights in May 2024

2/10 Terrible

Matthew

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No blind or curtain in my room
My bedroom's blind was broken so broad daylight and sun came into the room at 4am. I spoke to reception the night before asking how to work the blind and they said it was broken. The window was very big, almost the size of a double bed. I asked how they could sell a room without a blind or curtain and their answer was they were waiting for the engineer to fix it. They were fully booked so couldnt change my room. At 4am, my room was in bright daylight. At 7am I went to reception and they said nothing they can do. So I showed them a photo, said I'd put it on the review, and only then did they offer to change my room. I asked for a refund too and their answer was "I'm not sure". At 10am I went into the new room they had given me, opened the door, and a man was still showering in there. So the room they switched me to wasn't vacant. I apologised to the poor guy who's room I entered and they then switched me to a 3rd room that was fine. Conclusion: It wasnt until II said I would put a photo of it on the review that they tried to help. I was at a trade fair with meetings all day, and to be woken up at 4am is not acceptable. If the hotel chooses to read this, I would expect a full refund at the very least.
Stayed 2 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, enjoyable area.
Clean, spacious, and enjoyed the area. Lots of eating options, shops and a supermarket nearby. Transport easily accessible. Gardens close by. Arrived early, and the front desk checked me in straight away. Friendly, helpful. Would stay again in Frankfurt.
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
We stayed here during our visit to the Frankfurt Christmas markets and hotel was nice, very close to the city centre, supermarket round the corner and close to the tram. Breakfast buffet was simple and but did the job, fulfilling. Staff very quick to check us in, very friendly. I would recommend this hotel if going for the weekend
Stayed 2 nights in Dec 2023

8/10 Good

Graham

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Gary Francis

Traveled with family
laura was the only staff that was help.
Stayed 6 nights in Nov 2023

2/10 Terrible

SCOTT

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 6 nights in Nov 2023

10/10 Excellent

Craig, Omaha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Great location. Close to the Goethe University, the Palm Garden, and shopping and food on Leipziger Strasse. Also close to U-Bahn connections (about 4 blocks).
Stayed 5 nights in Oct 2023

8/10 Good

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff friendly. Room clean. Breakfast very good, variety choices.
Stayed 5 nights in Sep 2023

6/10 Okay

Colin

Liked: Cleanliness
Was nice clean room, but lift didn't always work the whole time there. Lot of stairs to walk on the 6th floor.
Stayed 2 nights in Aug 2023

6/10 Okay

Emma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff
Friendly staff, able to leave bags safely. Breakfast was good and choices available. Beds were uncomfortable and there was one rubbish flat pillow on the beds, we asked for another pillow and they didn't have any for us so they gave us one extra duvet between three of us which wasn't much help. Although the room was clean there was a cockroach on the bathroom floor one morning! The electrics flickered and some light bulbs were broken and buzzed. We were a group of three adults and the bed was set up on the sofa bed which was very hard and the slats made lots of noise. There were only two cups/glasses in our room and they weren't washed or changed daily.
Stayed 4 nights in Aug 2023

2/10 Terrible

Piotr

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay at comfortable hotel
It's a great little hotel in a great location: near a small pedestrian precinct with restaurants/outside seating, grocery stores, etc. It feels like a small city. There is also the Palmengarten 10 mins walk away, the Botanical Garden and the Grueneburgpark. The hotel staff are very friendly and helpful. Very nice breakfast! The room was spacious, the window could be opened. It was a perfect stay.
Stayed 1 night in May 2023

8/10 Good

Angel, San Juan

Stayed 1 night in Apr 2023

8/10 Good

Sharyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very clean, friendly staff, great breakfast and coffee. Only downside is no irons or ice/refridgeraters. Otherwise I would stay again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Especially liked the breakfast setup--never ran out of food, always topped off (right up until closing); breakfast staff was noticeably efficient, friendly, and helpful Shower was exceptional--no low-flow shower heads here Location excellent--easy walk to subway, trams, and buses, and the ReWe (supermarket) was nearby
Stayed 10 nights in Mar 2023

8/10 Good

Blanca Rios

Business traveler
Liked: Cleanliness
The building is a little old, but the property is clean. The shades of the room did not work. Some of the staff were not friendly (ladies were surper nice, guys were rather rude). People from brakefast and cleaning were super nice too.
Stayed 10 nights in Mar 2023

4/10 Poor

Deepu

Business traveler
Disliked: Staff & service, property conditions & facilities
Nothing was unique