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smartments Frankfurt City-Ost

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Reception
Lobby
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Exterior
Shared fridge, microwave, spices, eco-friendly cleaning products

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • Free WiFi
$79
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Borsigallee 9, Frankfurt, HE, 60388
  • Place, Batschkapp
    ‪3 min walk‬
  • Place, Hessen Center
    ‪12 min walk‬
  • Place, Frankfurt Eissporthalle
    ‪4 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic

Classic | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Classic

9.4 out of 10
Exceptional
(6 reviews)
  • 229 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin

Classic Twin | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Classic Twin

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio L

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Studio L

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio XL

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Studio XL

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Apartment

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for Studio XL

Private kitchen | Shared fridge, microwave, spices, eco-friendly cleaning products

Studio XL

  • Sleeps 2

View all photos for Studio L

Private kitchen | Shared fridge, microwave, spices, eco-friendly cleaning products

Studio L

  • Sleeps 2

Classic Room

  • Sleeps 2

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About this property

smartments Frankfurt City-Ost

Frankfurt hotel connected to a rail/subway station in Frankfurt am Main Ost
Self parking, a microwave in a common area, and a refrigerator in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Weekly housekeeping is available.
Smartments Frankfurt City-Ost offers 128 shared accommodations with hair dryers and irons/ironing boards. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided weekly.

Smartments Frankfurt City-Ost features a vending machine, multilingual staff, and laundry facilities. Wireless Internet access is complimentary. This Frankfurt hotel also offers express check-in, express check-out, and an elevator. Onsite parking is available (surcharge).

Smartments Frankfurt City-Ost is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Covered self parking on site (EUR 15 per night)

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Spices

More

  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

SMARTments connect Frankfurt City Ost Hotel
SMARTments connect Frankfurt City Ost Frankfurt
SMARTments connect Frankfurt City Ost Hotel Frankfurt

Reviews

smartments Frankfurt City-Ost Reviews

8.4

Very Good

8.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 24 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 2 out of 50 reviews

Reviews

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a short and comfortable stay.
Stayed 1 night in May 2025

10/10 Excellent

Luc

Stayed 2 nights in May 2025

10/10 Excellent

Roeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except if you have room facing train station it would be loud.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the unit simplistic but had everything we needed. For the money it was a good value. The staff while not always on site were very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Kofi

Stayed 9 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Interesting concept for a hotel where you check yourself in and out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
All good
Stayed 5 nights in Apr 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Apart from lift issues it was a good
Stayed 7 nights in Jul 2024

8/10 Good

Marko

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Check in was easy as receptionist was so helpful and took time to help us with getting around the city. Rooms are fine everthing there that we needed for our stay. Getting into the city was easy so great area to stay. Only problem was the lifts were broken on our second day so had to use the stairs from the top floor to take our cases down.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities

Kann man machen, besonders an kalten Tagen

Ist natürlich ungewohnt so ohne Personal einzuchecken. Zwar hätte die Rezeption zu der Zeit besetzt sein sollen, aber krankheitsbedingt war es eben nicht der Fall. Ansonsten kann man das Hotel empfehlen. Ungünstig ist es allerdings, wenn man ein Zimmer zur Straße hat - dann ist der Straßenlärm bei geöffnetem Fenster so laut, dass man doch lieber die Hitze in Kauf nimmt, die sich tagsüber aufgestaut hat und gegen die auch der Ventilator nicht hilft.
Stayed 3 nights in Jul 2025

8/10 Good

Shirin

Stayed 1 night in Jul 2025

8/10 Good

BENOIT

Business traveler
Liked: Property conditions & facilities
Pas d'air conditionné, compliqué en été.
Stayed 1 night in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

4/10 Poor

Rasmus

Stayed 17 nights in May 2025

8/10 Good

ATSUKO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
全体的には綺麗で問題ありませんでした。コーヒーと水がいつでも飲めるのは助かりましたがカップが無くて困りました。翌日お土産用にマグカップを買って使いました。バスルームが少し変な匂いがしました。周りにお店が全くないのは少し残念でしたがこれはホテルのせいではないので。バチカップライブハウスに徒歩3分なのは助かりました。チェックインが、デジタルに弱い私には少し難しかったです。
Stayed 3 nights in Jun 2025

8/10 Good

Kjeld Neve

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Bøvlet indtjekning

Man skal downloade en App for at kunne tjekke ind🙄🙄
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Aneta

Stayed 1 night in Mar 2025