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THE ROOMS - Hotel & House

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January 2025

Photo gallery for THE ROOMS - Hotel & House

Superior Studio (Skyline View) | View from room
Full-size fridge, microwave, stovetop, dishwasher
Reception
Reception
Superior Studio (Skyline View) | Premium bedding, down comforters, minibar, in-room safe

Reviews

6.2 out of 10

Popular amenities

  • Washer
  • Pet friendly
  • Kitchen
  • Air conditioning
  • Dryer
  • Outdoor Space

Explore the area

Map
Morsestraße 26, Frankfurt, HE, 60486
  • Frankfurt Trade Fair
    3 min drive
  • Congress Center Messe Frankfurt
    4 min drive
  • Goethe University Frankfurt Campus Bockenheim
    4 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    21 min drive

Room options

View all photos for Superior Studio (2 rooms)

Premium bedding, down comforters, minibar, in-room safe

Superior Studio (2 rooms)

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio, Balcony

Premium bedding, down comforters, minibar, in-room safe

Deluxe Studio, Balcony

  • 498 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Studio (Skyline View)

Superior Studio (Skyline View) | Premium bedding, down comforters, minibar, in-room safe

Superior Studio (Skyline View)

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

THE ROOMS - Hotel & House

Aparthotel in Innenstadt II
Along with a snack bar/deli, this smoke-free aparthotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, a TV in a common area, a porter/bellhop, and a front-desk safe are onsite. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a kitchen. Comforts include premium bedding and a pillow menu, and guests will also find conveniences like a washer/dryer and a sitting area.
THE ROOMS - Hotel & House offers 52 air-conditioned accommodations with washers/dryers and minibars. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, printers, and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The aparthotel offers a snack bar/deli. Wireless Internet access is complimentary. This Frankfurt aparthotel also offers a terrace, a vending machine, and dry cleaning/laundry services.

THE ROOMS - Hotel & House is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

Arabic, English, Farsi, French, German, Hebrew, Hindi, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • Minibar
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: EUR 49 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch smart TV with digital channels
  • TV in common areas

Outdoor areas

  • Terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace
  • Printer

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 20 per pet per night
  • Service animals exempt from fees
  • Deposit: EUR 100 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a hospital
  • Near a metro station

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 52 units
  • Connecting units available
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 49.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 49.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

THE ROOMS Hotel House
The Rooms & House Frankfurt
THE ROOMS - Hotel & House Frankfurt
THE ROOMS - Hotel & House Aparthotel
THE ROOMS - Hotel & House Aparthotel Frankfurt

THE ROOMS - Hotel & House Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 4 out of 31 reviews" "
Rating 2 - Terrible. 7 out of 31 reviews" "

7.6/10

Cleanliness

5.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Horia

Stayed 1 night in Jun 2024

10/10 Excellent

Kishwar

Traveled with group
Liked: Cleanliness, room comfort
Exceptional apartment hotel with so many services
This is one of the best apartment hotels in Frankfurt. Very close to messe. Decor is very nice. Very clean. Staff speak very good English and are so helpful. It is also very quiet and the restaurant is amazing. Highly recommend to all.
Stayed 3 nights in Jun 2024

4/10 Poor

MARIJA

Disliked: Property conditions & facilities
Hello, we stayed in this property for two nights. It was advertised as a very nice location on your website, however the actual condition is different. Heating system was broken in both rooms, so it was blasting hot air. When we spoke to the staff member, they said they'd fix it same day. They couldn't so they said we would be able to change rooms for free next morning. The other room was located 100cm away from reception, meaning I could hear everything. As people kept checking in throughout the night, I could hear everything and therefore couldn't sleep. When complained, the receptionist said I could also change the room next day. However next day, they said all rooms very gone and we were left with the same issue. I'm really not happy about this as it made the whole stay & work trip much harder. I would like to ask for a partial refund, either directly to the card or some sets of Expedia vouchers. Thank you.
Stayed 2 nights in Jan 2024

2/10 Terrible

Theresa

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Checked in and they told me.my cc was declined and they cancelled my room. Told them that could not be possible because I was charged on Jan. 9th when I booked. He took my card and charged me again. Went to room, it had no heat. Called front desk they said they would send someone. No one came we had to ask the maid to help. He turned on the heated floor in the bathroom. We went down to breakast tolld them we would pay for it. When we returned to the room ... still no heat. We decided to check out. Told them fromt desk we were checking out and would pay for 1 night and meal to please adjust our bill. He could not do it. It was a nightmare! Rooms overlook a construction sight and trailers. No heat in the rooms. No luggage rack. You get 2 hangers. Not what their photos depicted. Now I have to work with my bank to get my money back! Warning .... Do Not Stay Here!
Stayed 7 nights in Jan 2024

4/10 Poor

Amanda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is definitely new and was opened before everything was fully done. Some artwork in the hallways still had the plastic wrapping. The rooms are large, but that much space is almost not needed. The shower doesn't have a door so be prepared to enjoy a cold shower with water all over the bathroom floor. The kitchenette doesn't have any soap or dish towels/sponges so be prepared to purchase. They are no blackout curtains so be prepared to be awoken with the sun. The air conditioning does not work in the entire hotel, I assume it has been installed but not actually connected to be functional. The laundry they claim to provide is actually just regular laundry machines that they also use to wash rags, etc. and they are hidden in closets without any signage. One front desk agent told me it was 5 euros to wash and another just told me where it was located... dryer didn't work either so had to use the balcony to air dry. Front desk guy in the evening was rude and condescending and said he basically has no authority to make any decisions as that is for management only... not a very good sign of a well run hotel. Honestly, just stay somewhere else!!!!!
Stayed 1 night in Jun 2023

6/10 Okay

Martina

Stayed 3 nights in Jun 2024

8/10 Good

Marc

Liked: Cleanliness, property conditions & facilities
Für eine Nacht vor dem Abflug oder nach der Ankunft am FRA okay
Stayed 1 night in Mar 2024

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Sehr modern und schön eingerichtet! Allerdings ziemlich abgelegen im Industriegebiet. Die Rezeption war mehrfach nicht gerade freundlich. Es gab keine Duschwand, sodass das halbe Bad unter Wasser stand. Die Klima funktionierte nicht und auch nach Nachfrage keine Hilfe erhalten. Das Bett ist viel zu klein und das Zimmer war nicht für, wie gebucht, zwei Personen ausgestattet. Alles mehr Schein als Sein, dennoch für einen kurzen Aufenthalt ausreichend.
Stayed 2 nights in Jan 2024

4/10 Poor

Wolfram

Traveled with family
Liked: Cleanliness, room comfort
OK
Hotel neu, Zimmer groß und schön, aber Gewerbegebiet und Flüchtlingsheim mit viel Müll direkt hinter dem Hotel. Rezeption etwas chaotisch.
Stayed 3 nights in Dec 2023

8/10 Good

KORAY

Stayed 2 nights in Nov 2023

2/10 Terrible

Haochao

Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was very good, but the front desk was very bad and kept making things difficult for me. I know it was just an exception, but it happened to me.
Stayed 3 nights in Nov 2023

8/10 Good

Abdelhamid

Stayed 2 nights in Nov 2023

8/10 Good

Miriam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Ich war sehr zufrieden. Das Personal ist freundlich und kompetent. Ich komme gerne wieder.
Stayed 4 nights in Oct 2023

8/10 Good

Alessandro

Stayed 1 night in Oct 2023

10/10 Excellent

Maik

Stayed 1 night in Sep 2023

8/10 Good

Mahidul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Ugurcan

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Sükrü

Stayed 1 night in Mar 2023

6/10 Okay

Marco

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Julian

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Nie sowas erlebt hab über Expedia gebucht im Hotel mussten wir bar zahlen und jetzt schicken sie mir einen Monat später noch mal die gleiche Rechnung mit Mahnung die ich schon bezahlt habe Unverschämtheiten!!!!

6/10 Okay

tina

Business traveler
Liked: Amenities, property conditions & facilities
Zuerst hatte ich ein wunderschönes Appartment, nur die Klimaanlage lief auf 27C & bearbeiten konnten Sie das leider nicht. Dann wurde ich in ein anderes Appartment verlegt, wo alle Wasserhähne fast abgefallen & es in der Dusche kein Duschgel gab, zudem lief das Wasser vom wasserhan in den Schrank. Somit für professionelles Business nicht empfehlenswert.

8/10 Good

Jonsson

Business traveler
Liked: Cleanliness, room comfort
New hotel, nice bed!
The hotel is quite new, nice room but way too big! The bathroom is nice but not functional; no shower curtain or closure (water all over..) a big wash basin but no place to put things.. The hangers in the wardrope very simple/bad quality, chairs to eat but not a proper table… no waste basket..? the functionality had not been thought through.. quiet area, small balcony. Nice breakfast area, but no evening restaurant or bar, and located remote.. good distance to exhibition.
Very large room
Stayed 1 night in Jan 2023

8/10 Good

Muhammet

Liked: Cleanliness, amenities, property conditions & facilities
Neues Hotel alles sauber alles gut