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Holiday Inn - the niu, Charly Frankfurt City by IHG

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Standard Room | In-room safe, individually decorated, individually furnished
Lobby
Property amenity
Restaurant
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
Niddastraße 60, Frankfurt, 60329
  • Kaiserstrasse
    ‪4 min walk‬
  • Skyline Plaza
    ‪10 min walk‬
  • Frankfurt Trade Fair
    ‪10 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

IntercityHotel Frankfurt Hauptbahnhof Süd

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1564)
The price is $67
per night
$76 total
includes taxes & fees
Mar 9 - Mar 10
IntercityHotel Frankfurt Hauptbahnhof Süd

About this property

Holiday Inn - the niu, Charly Frankfurt City by IHG

Hotel in Innenstadt 1
Self parking, a 24-hour front desk, and express check-in are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine.
Holiday Inn - the niu, Charly Frankfurt City by IHG offers 189 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Frankfurt hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Holiday Inn - the niu, Charly Frankfurt City by IHG features a terrace, a vending machine, and express check-in. Wireless Internet access is complimentary. This Frankfurt hotel also offers a front-desk safe and an elevator. Parking is available onsite for a surcharge.

Holiday Inn - the niu, Charly Frankfurt City by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn - the niu, Charly Frankfurt City by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 309 out of 663 reviews
Rating 8 - Good. 221 out of 663 reviews
Rating 6 - Okay. 72 out of 663 reviews
Rating 4 - Poor. 29 out of 663 reviews
Rating 2 - Terrible. 32 out of 663 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ashraf

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Near transportation
Stayed 4 nights in Nov 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Dov

Stayed 1 night in Nov 2024

8/10 Good

Bert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
In general the hotel was nice, the room was a bit small, no closet and no space for 2 overseas travelers to even open the shuitcases, there was also no desk to work on computer, bathroom nice, no room asmmenties, no coffee machine etc.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauryn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and conveniently located near the train station.
Stayed 1 night in Nov 2024

10/10 Excellent

Maha L Abdulaziz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was phenomenal, it is around a rough part of the city..but technically most hotels are these days anyway. Front staff was amazingly kind, Michael and the team were always very friendly and attentive to our needs. Rooms were a bit small, and it did not seem that they had queens only rather two twins put together, making it difficult to not fall into the middle. Otherwise, its a typical hotel not perfect but very comfortable and accommodating. We will be back again.
Stayed 10 nights in Oct 2024

10/10 Excellent

John, Montgomery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really quiet
Stayed 3 nights in Oct 2024

4/10 Poor

Binu

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Lack of knowledge of receptionists.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yusuke

Stayed 1 night in Sep 2024

8/10 Good

HYESEONG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Hussain, alyarmouk

Stayed 2 nights in Sep 2024

8/10 Good

LIOR

Liked: Cleanliness, staff & service, property conditions & facilities
Area of the train station is not so nice
Stayed 3 nights in Sep 2024

10/10 Excellent

WEI CHIH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jouni, New York

Stayed 1 night in Sep 2024

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and covalence to go anywhere
Stayed 1 night in Sep 2024

8/10 Good

Trudeau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the property inside was cleaned / acceptable. The outside of the property was a bit untidy and a bit smelled of urine as you walked towards the Main Street.
Stayed 5 nights in Sep 2024

2/10 Terrible

Azeer

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel and a good stay, but I specially booked a queen bedroom and was assigned 2 separate double beds. Other than that, the hotel and the room were as expected.
Stayed 2 nights in Sep 2024

6/10 Okay

Neil

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 3 nights in Sep 2024

4/10 Poor

Riley

Traveled with partner
Liked: Cleanliness, staff & service
Area is surrounded by tweakers
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Jim, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel with upgraded rooms and bedding. Breakfast Buffett is excellent and service is outstanding. Area outside the hotel has issues with drug users and red light area down the street, but that is to be expected around a major train station. Police patrols the outside area on the hour all the time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very friendly and nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Igo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION - Great staff.
Stayed 2 nights in Aug 2024

6/10 Okay

MR JOHN D

Liked: Property conditions & facilities
Disliked: Staff & service
Hotel good but check in was poor.
As we were expecting to arrive at the hotel around 0530 we decided to reserve a room from the previous day to guarantee a room on our arrival as we had been travelling overnight. We informed the hotel of this at the time of booking and I sent a reminder via Hotels.com a few days prior to our check in. On arrival the receptionist said they did not have our reservation and could not check us in. I showed him our Hotels.com confirmation number which included that our reservation had been paid in full. After some debate the receptionist finally agreed to create a new reservation to allow us to check in. On our last morning we had no hot water however I think that this likely to be an isolated incident. The room was on the small side however was comfortable. The hotel is only a 5 minute walk from the train station although the area around the hotel is not the best so just be aware of your surroundings.
Stayed 2 nights in Aug 2024