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I have stayed at this hotel several times and always find it clean and good value for money. It is in the middle of the brilliant Nordwestzentrum shopping centre and directly over a fantastic swimming pool complex. Getting into Frankfurt centrum is very easy and quick by public transport or taxi.
Service at breakfast unfriendly and breakfast is a low key breakfast.
Definitely needs improvement, not worth the money. Property is convenient, however be prepared to hear the noise from all the area around you. Balcony is useless droppings from above are expected due to structure of gutter made.
TV is small but room was clean-
Stayed at other locations and hotels during my trip and unfortunately this experience at TripInn hotel was the saddest part-
I was happy to see my sister and ate breakfasts with healthy fresh foods and crispy rolls, and friendly family service.
Would not choose the hotel again:(
Beate
Stayed 10 nights in Aug 2023
8/10 Good
Barbara
Jul 31, 2023
Liked: Cleanliness, staff & service
absolut ok für 3 Sterne
sehr freundliche Rezeption und Zimmermädchen
Barbara
Stayed 2 nights in Jul 2023
10/10 Excellent
Tatiana
Jun 10, 2023
Tatiana
Stayed 1 night in Jun 2023
6/10 Okay
William, Hinsdale
Traveled with family
May 25, 2023
Liked: Cleanliness
Where to start? We stayed at this property 10 years ago. It seemed fine then but has declined since. First off there was construction in the facility where the hotel is located making it difficult to find the entrance using GPS. There should have been signage to direct our cab driver to access point or a note to us to describe how to find it. When I asked the front desk person about it, he shrugged and said nothing could be done. Also:
- no hotel recycling
- no washcloths in the bathroom (may be Euro thing)
- office computer not linked to a printer so useless for boarding passes, etc.
- no fitness center
- no dual language instructions
- front desk staff limited and often distracted
Probably won't stay again
Comfortable room with all the basics you need. Breakfast was included, great selection and great value. Brilliant staff and customer service, always willing to help.
The staff are always so helpful nothing is ever a problem. The hotel is comfortable and warm. It is ideally situated to Nord West Zentrum with great transport links in to Frankfurt city and other lovely villages.
This is a very nice and convenient property in Northwest Frankfurt. Adjacent to a very large mall...restaurants, shops, various services as well as a transportation hub with bus, streetcar and taxi availability. Have been staying at this hotel for 20+ years ( has changed names but always has been good basic and clean) Also adjacent to huge aquatic center and fitness center, saunas. Very quiet and away from downtown noise but only about a 20-25 tram ride.
Verified traveler
Stayed 6 nights in Dec 2019
8/10 Good
Geoff, Georgetown, KY, USA
Nov 5, 2019
Liked: Staff & service
Great location for my convention and for shopping/dining. Good breakfast but not remarkable. Room was a bit cool and couldn’t find thermostat. No English TV channels. Awesome pool but I didn’t use it. No shower door or curtain so not as warm/relaxing.
Geoff
Stayed 3 nights in Oct 2019
6/10 Okay
Verified traveler
Business traveler, Traveled with partner
Sep 6, 2019
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I stayed two times in this hotel in double room .. first notice that there is no air conditioner in the rooms so no way you can stay in summer time ... first stay for me the room had minibar second stay there was no .. although its the same room ... Breakfast is the same everyday dont hope that u find one addition to what is there everyday ... good things there are iron and hairdryer in the room and ofcourse the location .. the hotel is in a centermall which have every kind u can imagine from restaurants and entertainment