An indoor pool, a fitness center, and a business center are available at this hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Guest accommodations at Home2 Suites by Hilton Boston Franklin offer irons/ironing boards. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Home2 Suites by Hilton Boston Franklin features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center. A complimentary breakfast is offered each morning. This Franklin hotel also offers gift shops/newsstands, express check-in, and express check-out. Complimentary self parking is available on site, along with a car charging station.
Home2 Suites by Hilton Boston Franklin has designated areas for smoking.
Guests are offered a complimentary breakfast each morning.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Food and drink
Free breakfast available daily
Things to do
Gym
Indoor pool
Family friendly
Indoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Business services
Business center
More
Designated smoking areas (fines apply)
Room amenities
Entertainment
Cable channels
More
Iron/ironing board
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Information provided by the property may be translated using automated translation tools
Pets
Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Optional extras
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Home2 Suites by Hilton Boston Franklin Hotel
Home2 Suites by Hilton Boston Franklin FRANKLIN
Home2 Suites by Hilton Boston Franklin Hotel FRANKLIN
Home2 Suites by Hilton Boston Franklin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 167 out of 226 reviews
10 - Excellent
167
Rating 8 - Good. 35 out of 226 reviews
8 - Good
35
Rating 6 - Okay. 11 out of 226 reviews
6 - Okay
11
Rating 4 - Poor. 8 out of 226 reviews
4 - Poor
8
Rating 2 - Terrible. 5 out of 226 reviews
2 - Terrible
5
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
6/10 Okay
David
Traveled with partner, Traveled with pets
Sep 7, 2025
Liked: Cleanliness, amenities
Hotel major issues.
* 1 elevator out for 5 days
* Portico could only accommodate 1 car, which was disappointing on rainy departure day as everyone leaves around the same time.
*Staff, except 1, were not very accommodating.
*Garbage disposal was blocked up, these rooms have kitchenettes.
*TV cut in and out constantly, "no signal".
The property was very clean. You couldn’t hear the outside noise from your room. I love how Beverly checked on us from the time we checked in until we checked out.
SHALYN
Stayed 2 nights in Sep 2025
6/10 Okay
Joanna
Traveled with family
Sep 1, 2025
Liked: Cleanliness
I've stayed here several times before and it was always clean, convenient, and quiet. This time it was not quiet at all. A lot of loud groups of kids in the hallways making noise late at night, and lots of stomping/thud sounds overhead 2 nights in a row. I called the front desk and asked them to check it out. They said they found nothing. They suggested I call all the rooms above me to investigate it myself. They also offered to switch my room but this was close to midnight- not an easy time to pack up everyone and move.
Hotel was decent besides the room had a smell… not sure if it was the dishwasher or garbage disposal but it wasnt pleasant. We ran dishwasher and ran hot water down drain for a while seemed to help a little. Would have been nice to open a window to air it out though. The staff was helpful with an early check in. Although there was not any late/overnight staff we could find to help when we arrived back from concert at Gillette. Checkout was easy.
Have not stayed here before but have stayed at a neighboring property before. It’s a fairly new property and well maintained. Person that checked us in was distracted and could have been more helpful… didn’t point us to the elevators, etc.
I think the hotel has clean and well-maintained facilities, but I had one of the least welcoming and most unprofessional check-in experiences. The young woman who checked me in did not say a word upon seeing me, appeared visibly unhappy to be there, did not have an easily understandable speech, and, when I asked about the locations of the elevators and breakfast, simply pointed with her finger.
The staff were great. The location was convenient for our trip as it was in a good location. The room was very spacious and clean. This hotel had everything we needed on site. Breakfast was delicious and included.
Love yhe Room! The Queen Suite was amazing! Just the full size refrigerator was a welcome surprise. The design colors are pretty cool too! Large television, multiple Hbo Chanbels, and access to Netflix, and Disney were an added bonus. The room set up was perfect! It was truly a great stay!