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Quality Inn & Suites Franklin

2.5 star property

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Photo gallery for Quality Inn & Suites Franklin

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Free buffet breakfast
Exterior
A hotel reception area with a wooden reception desk, a framed welcome sign, and a green doormat.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $86
includes taxes & fees
Jul 19 - Jul 20

Explore the area

View in a map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪11 min walk‬
  • Place, Paul D. Camp Community College - Franklin Campus
    ‪2 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking, Upgrade

A hotel room with a bed, a desk with a television, two chairs, a window with curtains, and a nightstand with a lamp.

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a desk, a chair, a lamp, and a TV.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

A hotel room with a bed, a desk with a television, two chairs, a window with curtains, and a nightstand with a lamp.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a flat-screen TV, a desk with a lamp, a chair, a bed, and a bathroom with a mirror and sink.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a television on a desk, and a chair.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with a flat-screen TV, a desk with a lamp, a chair, a bed, and a bathroom with a mirror and sink.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a television, a desk, and a chair.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About this property

Quality Inn & Suites Franklin

Franklin hotel with free breakfast
A seasonal outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include gift shops/newsstands and RV/bus/truck parking. Housekeeping is not available.
Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
A complimentary breakfast is offered. Wireless Internet access is complimentary. This Franklin hotel also offers a seasonal outdoor pool, gift shops/newsstands, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites Franklin has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 77 out of 248 reviews
Rating 8 - Good. 56 out of 248 reviews
Rating 6 - Okay. 66 out of 248 reviews
Rating 4 - Poor. 23 out of 248 reviews
Rating 2 - Terrible. 26 out of 248 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean, and the staff was very friendly and accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Llonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, easy to find room, everything I needed for overnight stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nash

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Diane

Liked: Staff & service
The room was just average.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Clean and relaible
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Claude M.

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and accommodating constantly throughout my 4 day stay.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Willie

Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great..Nice and super clean room...Thanks
Stayed 1 night in May 2025
Verified

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shirley

Stay was good rooms clean and very quite area
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and bed was nice.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the suite, Vanity lighting was too low, Kitchen light switch was hard to find. No utensils or dishes avaliable in Kitchen, ironing board was damaged and unsafe. Everything else was great.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Bruce

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was excellent, room really needed upgraded, smelled musky/moldy.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
Great staff, clean, good parking.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
The day staff member Ms. Joyce was very kind and professional.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that I dealt with, wee very courteous and helpful...!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff friendly, works to make your stay enjoyable.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The location was great and the service was friendly.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jeromy

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 3 nights in May 2025
Verified

10/10 Excellent

tenika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Hotel was clean and smelled fresh. Check-in was quick and easy. Staff was nice and helpful. Rooms was freshly cleaned. Beds were nice and comfortable. Quiet. Near gas stations, restaurants, and Walmart.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Stephanie

Liked: Cleanliness
Room in good condition could use updating but overall decent
Stayed 5 nights in Nov 2025
Verified

6/10 Okay

Patty

Liked: Cleanliness, staff & service, amenities
Rooms are very old
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained property
Stayed 1 night in Jun 2024