Residence Inn by Marriott Boston-Franklin

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Boston-Franklin

Exterior detail
Exterior
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Suite, 2 Bedrooms, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Bar
  • Parking available
  • Kitchen
  • Air conditioning

Explore the area

Map
4 Forge Pkwy, Franklin, MA, 02038
  • Forge Industrial Park
    2 min walk
  • Dean College
    3 min drive
  • Franklin Public Library
    4 min drive
  • Boston, MA (BOS-Logan Intl.)
    52 min drive

Room options

Suite, 2 Bedrooms, Non Smoking

  • 699 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Hearing Accessible)

  • 699 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 699 sq ft
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Boston-Franklin

3-star Franklin hotel with bar/lounge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Change of towels is available on request.
Residence Inn by Marriott Boston-Franklin offers 108 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Boston-Franklin features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 400 square feet (36 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Parking is available onsite for a surcharge.

Residence Inn by Marriott Boston-Franklin is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Free crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008081010
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Aparthotel Boston-Franklin
Residence Inn Marriott Boston-Franklin Aparthotel
Residence Inn Marriott Boston-Franklin
Residence Inn by Marriott Boston Franklin
Resince riott BostonFranklin
By Marriott Boston Franklin
Residence Inn by Marriott Boston Franklin
Residence Inn by Marriott Boston-Franklin Hotel
Residence Inn by Marriott Boston-Franklin Franklin
Residence Inn by Marriott Boston-Franklin Hotel Franklin

Residence Inn by Marriott Boston-Franklin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 481 out of 815 reviews" "
Rating 8 - Good. 204 out of 815 reviews" "
Rating 6 - Okay. 65 out of 815 reviews" "
Rating 4 - Poor. 44 out of 815 reviews" "
Rating 2 - Terrible. 21 out of 815 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katelin

Stayed 1 night in Aug 2024

10/10 Excellent

Russell, Feeding Hills

Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service
I liked the room, my daughters and I shared the room with a queen bed and I slept on the pull out couch. Also a nice kitchenette, and tanke to sit and eat. The toilet in our bathroom didn’t flush - was able to use the bathroom near main lobby desk , thankfully. Also, there was a substantial water drip leaking from the shower . Needed to close the bathroom door during the night to lessen the sound. The breakfast provided for guests was quite nice- oatmeal, eggs, bagels, fruit, coffee, muffins, yogurt with a large seating area for the guests.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Eleanor

Traveled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

6/10 Okay

THOMAS

Liked: Staff & service, room comfort
Leaky faucets
Our room was not ready at check in time, but staff was very friendly and held our luggage while we attended a concert at Foxborough. When we entered our room later that night the tub was running and would not shut off. The helpful staff moved us to an upgraded room, which also had a leaky tub faucet (it was silent so we rolled with it).
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a little beat up, could use a facelift but the staff was fabulous. Our room furniture was tired, couldn’t turn water off completely in tub Had a constant small stream running.
Stayed 1 night in Aug 2024

4/10 Poor

Alena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
All i have to say
Mouse droppings on the bed frame at the head of the bed... Tub had running NOT DRIPPING water. The fact that the room was rented out only proves the room wasn't properly turned over. Brought this to front desk attention. It really wasn't a big deal to them, as if expected. This is unsanitary. Do better Marriott!
mouse droppings
mouse droppings
Stayed 1 night in Aug 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reliable property from a reliable brand.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Property conditions & facilities
It was nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Hilda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front counter gal was not pleasant-kind of dismissive when checking-in and check-out. No greeting or response to thank you. At check-out, I let her know the night before, we had maintenance check out our rooms toilet issues and the toilet issue was still not resolved and all she said was okay your set to go..
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet area but easy access to restaurants and shops
Stayed 3 nights in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, full kitchen was very nice! Good breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Samantha was super welcoming upon arrival and explained everything about the property amenities. Erin checked up on us occasionally to see if we needed anything. All the staff were very helpful and polite as we encountered them throughout our stay. The room was exceptional and we had no issues with anything. Beds were ultra comfortable and it was nice and quiet during our time in the room. We were very impressed with our stay and will definitely be back when we return to the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were amazing (two total) and Aaron at the front office receives 5 stars for the friendly, engaging and helpful service.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were very nice, however the rooms could had been cleaner. We had a 2 bedroom, neither one of the bathroom floors were cleaned, the mirrors has streaks. The drawer at the bottom of the oven was greasy and dirty. If the cleaning would had been done I would have given a 5 star. The staff were great.
Stayed 2 nights in Aug 2024