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Aparthotel

Quest Frankston on the Bay

4.0 star property

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Photo gallery for Quest Frankston on the Bay

Beach nearby, white sand
42-inch LCD TV with satellite channels, TV, iPod dock
Executive Studio with Ocean View | Balcony
One Bedroom Apartment | 1 bedroom, premium bedding, in-room safe, desk
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Barbecue grill
  • Gym
  • Kitchen
  • Outdoor Space
$144
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
435 Nepean Highway, Frankston, VIC, 3199
  • Place, Frankston Beach
    ‪3 min walk‬
  • Place, Frankston Arts Centre
    ‪5 min walk‬
  • Place, Mornington Racecourse
    ‪17 min drive‬

Room options

View all photos for Executive Studio with Ocean View

1 bedroom, premium bedding, in-room safe, desk

Executive Studio with Ocean View

  • 431 sq ft
  • Bay view
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Two Bedroom Executive Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Executive Apartment

  • 904 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds OR 4 Twin Beds

View all photos for Executive Studio

42-inch LCD TV with satellite channels, TV, iPod dock

Executive Studio

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Two Bedroom Apartment

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Apartment

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio

1 bedroom, premium bedding, in-room safe, desk

Executive Studio

  • Sleeps 3

View all photos for One-Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two-Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

Executive Two-Bedroom Apartment

  • Sleeps 6

View all photos for Studio

1 bedroom, premium bedding, in-room safe, desk

Studio

  • Sleeps 2

View all photos for Deluxe Executive Studio

1 bedroom, premium bedding, in-room safe, desk

Deluxe Executive Studio

  • Sleeps 3

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4.1 out of 5, Very Good, 393 reviews
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About this property

Quest Frankston on the Bay

4-star aparthotel in Frankston
Along with 2 restaurants, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like an electric kettle and free tea bags/instant coffee. Limited housekeeping is available.
Quest Frankston on the Bay offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Dining is available at one of the aparthotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly aparthotel also offers a fitness center, a terrace, and barbecue grills. For a surcharge, an airport shuttle at scheduled times is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Frankston on the Bay is a smoke-free property.

Quest Frankston on the Bay has 2 restaurants on site.

Property amenities

Beach

  • White sand beach nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 4:30 AM to 7:30 PM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 35 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 bathroom
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels
  • iPod dock

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Business center
  • Conference center (1,076 square feet of space)
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Free grocery shopping service
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Private wine tours
  • Wine tours
  • Fishing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 75 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 200 MB per guestroom, per day. A surcharge applies for additional usage.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Frankston on the Bay Frankston
Quest Aparthotel Frankston Bay
Quest Frankston Bay
Quest Frankston Bay Aparthotel
Quest Frankston on the Bay Aparthotel
Quest Frankston on the Bay Aparthotel Frankston

Reviews

Quest Frankston on the Bay Reviews

8.4

Very Good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 406 out of 858 reviews
Rating 8 - Good. 294 out of 858 reviews
Rating 6 - Okay. 87 out of 858 reviews
Rating 4 - Poor. 48 out of 858 reviews
Rating 2 - Terrible. 23 out of 858 reviews

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, room comfort
Location is good. Check in us fast and staff are friendly. Room is clean
Stayed 5 nights in May 2025

8/10 Good

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Benedict

Liked: Cleanliness, amenities, property conditions & facilities
Great property highly recommended
Stayed 7 nights in May 2025

4/10 Poor

Annette

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room did not live up to the description. Soundproofing - NO. Could here the people in the next room, could hear the people on the street below even though we were on level 3, could hear the birds squawking. Block out blinds - NO there were massive gaps between the blinds that let the sun through. Cleaner had left a dirty old pink face washer on the bench Very poor considering the price of the room which did not include parking
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Room comfort

Never stay here again!

The toilet was blocked, informed them they said I could move but it was 10pm. They said I could use the toilet in the lobby!! They said it would be fixed the next day, I came back after a days work and it was still blocked! Was moved to another room. When I asked for some kind of compensation for the inconvenience it was insinuated that I had blocked the toilet! The service team had taken a photo of the toilet paper that was left in bowl as the toilet was blocked & drained to leave only toilet paper! Why would you take a photo of the blockage and not fix it? Regardless of how it blocked it was blocked and unhygienic, so to take a photo and leave it blocked is just disgusting! All in all it was a bad experience & badly handled by all involved!
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2025

6/10 Okay

Nitesh

Traveled with family
Liked: Cleanliness
2 bedrooms with a bathroom with 2 doors….not my favourite set up.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location , warm friendly staff. Easy to get around. Great room, great comfy bed.Great kitchen facilities. Loved the couch in the sun. Would highly recommend
Stayed 4 nights in Mar 2025

8/10 Good

Eng Chuan

Stayed 4 nights in Apr 2025

10/10 Excellent

Lou

Liked: Cleanliness, property conditions & facilities
Excellent experience
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Coralie

Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay.
Stayed 3 nights in Apr 2025

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very helpful and lovely.
Stayed 3 nights in Apr 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

CAROL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lara at reception was very friendly and welcoming. Room was clean and relaxing Easy access to dining areas
Stayed 1 night in Apr 2025

10/10 Excellent

trevor

Liked: Cleanliness, property conditions & facilities
Right in the middle of the city
Stayed 4 nights in Apr 2025

4/10 Poor

Gregory

Liked: Cleanliness
The broken saggy bed and the attitude of the staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Suzie

Traveled with family
Liked: Cleanliness, room comfort

Fantastic

Everybody was really friendly, first time in Melbourne and I’ll be back again thanks
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Nitin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. Close to the beach and great transport links nearby. Communication was excellent beforehand and staff were very supportive.
Stayed 11 nights in Feb 2025

10/10 Excellent

Stuart and Kerry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025