4-star Franz Josef Glacier hotel with 2 restaurants
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Scenic Hotel Franz Josef Glacier offers 130 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite self parking is complimentary.
Scenic Hotel Franz Josef Glacier has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Canavans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Moa Bar - Onsite bar.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
Canavans Restaurant
Moa Bar
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Refrigerator
More
Connecting rooms available
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Franz Josef Glacier Hotel
Franz Josef Glacier Scenic Hotel
Hotel Franz Josef Glacier
Hotel Scenic Franz Josef Glacier
Scenic Franz Josef Glacier
Scenic Franz Josef Glacier Hotel
Scenic Hotel Franz Josef Glacier
Scenic Franz Josef Glacier
Scenic Hotel Franz Josef Glacier Hotel
Scenic Hotel Franz Josef Glacier Franz Josef Glacier
Scenic Hotel Franz Josef Glacier Hotel Franz Josef Glacier
Scenic Hotel Franz Josef Glacier Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 266 out of 620 reviews
10 - Excellent
266
Rating 8 - Good. 219 out of 620 reviews
8 - Good
219
Rating 6 - Okay. 81 out of 620 reviews
6 - Okay
81
Rating 4 - Poor. 36 out of 620 reviews
4 - Poor
36
Rating 2 - Terrible. 18 out of 620 reviews
2 - Terrible
18
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Aarti
Traveled with family
Jan 7, 2025
Liked: Property conditions & facilities
Disliked: Staff & service
The rooms were not as we expected for the amount they charged
Lovely property, excellent location, nice room, excellent shower and water pressure - restaurant overpriced, and considering price of buffet breaky would expect better than powered scrambled eggs….dining menu not kid friendly either sorry.
Great location but a few things need improving including the $6 room service fee and also the single bed in the room had a folded over mattress protector which made it much higher on one side and uncomfortable. Two of my group also had the same so this needs changing in all the rooms with a double and single bed!
Worst hotel I’ve ever stayed it’s. Stains on carpet, on sheets and bedspreads, bathrooms were disgusting and looked like they hadn’t been scrubbed in months. The entire building smells like and barn and NO air conditioning made it so much worse. It was such a sickning smell we literally left and did not even ask for a refund. We would have paid NOT to stay in this MOTEL (not hotel, looks nothing like pictures). If you don’t have another option, either camp out or sleep in your car! Either is better than this motel.
Stephanie
Stayed 2 nights in Dec 2024
6/10 Okay
Jonathan
Traveled with family
Jan 1, 2025
Liked: Cleanliness
Included dinner buffet was highly disorganized and of “cafeteria food” quality.
We only stayed in this hotel 1 night. We used the dinning facilities. which overall not bad. Other than that it was placed for sight seeing. we did a helicopter tour. the hotel was placed perfectly for this as meeting place was directly opposite hotel.
Russell
Stayed 1 night in Oct 2024
10/10 Excellent
Melisa, Mount Pleasant
Nov 7, 2024
Liked: Property conditions & facilities
Enjoyed this property, we were only there one night. The bed for the King suite could use some improvement, otherwise a very nice room & property.
This is a big fancy hotel in a tiny town. It reeks of corporate management. The rooms are excellent and very comfortable. The hotel caters to the coach tourist trade as well as independent travelers which can make dining a bit of a crush. The location has more than enough character to make up for the hotels lack of it. If you like shiny and impersonal then this one is for you.
Mandy
Stayed 1 night in Mar 2024
6/10 Okay
Kimberley
Traveled with family
Apr 5, 2024
the furnishings are tired.
The carpet in the hall worn and the place has a stale smell.
Our bedroom curtains torn.
Bed ok but woke with back ache.
Cleaned well every day though
Accommodations
were adequate and clean. Dinner was affordable and had adequate menu options. Needed room key to get into the building you were staying in and your room. Adequately secure and close to accomidations for laundry and town for groceries, etc.