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Kingfisher Bay Resort

4.0 star property

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Photo gallery for Kingfisher Bay Resort

Wallum Resort Hotel Spa Room | Iron/ironing board, cribs/infant beds, bed sheets
Exterior
Reception
3 bars/lounges, poolside bar, beach bar
King Resort Hotel Room | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
Kingfisher Bay, K'gari (Fraser Island), QLD, 4581
  • White Cliffs Beach
    ‪5 min walk‬
  • Lake McKenzie
  • Central Station
  • Hervey Bay, QLD (HVB)
    ‪89 min drive‬

Room options

View all photos for Wallum Resort Hotel Room

Wallum Resort Hotel Room | Iron/ironing board, cribs/infant beds, bed sheets

Wallum Resort Hotel Room

  • 344 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for King Resort Hotel Room

King Resort Hotel Room | Iron/ironing board, cribs/infant beds, bed sheets

King Resort Hotel Room

  • 344 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Spa Villa

Two Bedroom Spa Villa | Terrace/patio

Two Bedroom Spa Villa

  • 753 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Resort Hotel Room

Standard Resort Hotel Room | Iron/ironing board, cribs/infant beds, bed sheets

Standard Resort Hotel Room

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Standard Villa

Two Bedroom Standard Villa | Iron/ironing board, cribs/infant beds, bed sheets

Two Bedroom Standard Villa

  • 753 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Three Bedroom Executive Villa

  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

Standard Resort Hotel Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Standard Villa

Iron/ironing board, cribs/infant beds, bed sheets

Two Bedroom Standard Villa

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for King Resort Hotel Room

Iron/ironing board, cribs/infant beds, bed sheets

King Resort Hotel Room

  • Sleeps 2
  • 1 King Bed

Two Bedroom Loft Villa

  • Sleeps 4
  • 2 Queen Beds and 2 Twin Beds

Wallum Resort Hotel Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Two Bedroom Spa Villa

Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom Spa Villa

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Three Bedroom Spa Villa

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Wallum Resort Hotel Spa Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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The price is $220 total
includes taxes & fees
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About this property

Kingfisher Bay Resort

4-star K'gari hotel with private balconies
Catch some rays at the beach or spend the day relaxing at Kingfisher Bay Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Kingfisher Bay Resort offers 205 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Rooms open to furnished balconies. Bathrooms include shower/tub combinations and hair dryers. Cribs/infant beds (surcharge) are also available.
2 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Kingfisher Bay Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers outdoor tennis courts and a terrace. Onsite parking is available (surcharge). A total renovation of this property was completed in August 2022.

Kingfisher Bay Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Sand & Wood Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sand Bar - Overlooking the pool, this bistro serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Dune Restuarant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 30 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 2:30 PM at scheduled times
  • Ferry terminal shuttle (surcharge)
  • Secured, uncovered self parking on site (AUD 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dune Restuarant
  • Sand & Wood Restaurant
  • Sand Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's club
  • Ecotours
  • Fishing
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Segway rentals/tours
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (1,346 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Renovated entire property - August 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.15 percent for credit card payments
The check-in location differs from the property location; go to: [Shop 7/54 Ariadne Street, Riverheads Shopping Village. 8am - 3pm]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must arrange ferry transfers (surcharge) to the property on K'gari (Fraser Island). To arrange transfers, guests should contact the property at least 48 hours before their expected arrival. Contact the property using the information on the reservation confirmation received after booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40 per night
Cribs (infant beds) are available for AUD 10 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 16 for children
  • Airport shuttle fee: AUD 10 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (from 4 to 14 years old)
  • Uncovered self parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per day (66 ft away)
  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 1.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Kingfisher Bay Resort
Kingfisher Bay Resort Fraser Island
Kingfisher Bay
Kingfisher Bay Fraser Island
Kingfisher Bay Hotel Fraser Island
Mercure Kingfisher Bay Resort Fraser Island
Kingfisher Bay Hotel Fraser Island
Kingfisher Bay Fraser Island
Kingfisher Bay Resort Hotel
Kingfisher Bay Resort K'gari
Kingfisher Bay Resort Hotel K'gari

Kingfisher Bay Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 306 out of 739 reviews
Rating 8 - Good. 301 out of 739 reviews
Rating 6 - Okay. 95 out of 739 reviews
Rating 4 - Poor. 29 out of 739 reviews
Rating 2 - Terrible. 8 out of 739 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Kingfisher Resort offered most things, we were disappointed that one of the pools was closed. One of the restaurants (Sand Bar and Bistro) was also closed. This left limited options for meal times. Staff were turning people away from the main Sand and Wood restaurant and advising people to go to Dune instead. This was despite only four tables being occupied! Not good when you have only just arrived.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Violetta

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bad customers service , bar , reception not relialible not profesional don’t know how fix problems or make clients happy
Stayed 3 nights in Jan 2025

8/10 Good

Daisy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and spacious family villa, requested air conditioning and loved how cool.the summer nights were with this feature. The customer service on check in was extremely good, the power had gone out but it was still easy and the lady serving was very friendly. The only thing that was disappointing was there were ants in our villa and we didn't realise so they managed to get into my sons birthday cake, when I asked a staff member at reception if there were any options to try and replace it with something, even just a muffin or anything? and still sing happy birthday she just said no, she didn't even ask the kitchen or anything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like Center Parcs

Stay was very good. It’s like a big centerparcs. Prices are a bit high but beaches are never ending
Stayed 1 night in Jan 2025

10/10 Excellent

Phil

Stayed 3 nights in Jan 2025

10/10 Excellent

RANDI

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The 2 bedroom spa villa was well equipped with plenty of space for the family. Comfy beds and very clean.
Stayed 3 nights in Jan 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful holiday and we would do it again in a heartbeat...❣️❣️💔
Stayed 5 nights in Dec 2024

8/10 Good

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities
It was a nice getaway from the city and on days when you didn’t want to adventure the facilities at the resort were good.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff were fantastic
Stayed 3 nights in Jan 2025

10/10 Excellent

Angus

Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Property conditions & facilities, room comfort

Some Ego challenges

Resort suffers a little from age. Single flush toilets and foot lighting which comes on well before sunset are examples. Could do with an independent eco audit!
Stayed 5 nights in Dec 2024

8/10 Good

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Meilyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 6 nights in Dec 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited options on the island to move around the island and see it. Only beauty spots tour which is expensive.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

10/10 Excellent

Neville, Croydon North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place to visit, the room was very nice and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulla

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Great place to reset and disconnect! Staff were lovely and activities were fun :)
Stayed 2 nights in Nov 2024

6/10 Okay

Adina

Traveled with family and small children
Liked: Staff & service, amenities
Got awful food poisoning from the sand bar on the first night of our stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Samantha

Stayed 4 nights in Oct 2024

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Fiona

Three days is too short! Clean and tidy facilities, however my room smelt damp and even with aircon on this could not be rectified. Highly recommend the Island Day Spa for a massage, the 4WD “Beauty Spots” tour, drinks and cheese / prawn platter down at the Sunset Bar and Dune Restaurant was delicious. If you book Accommodation via Wotif, be sure to arrange ferry passage and transfers prior, as well as buffet breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

aleksandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa very clean and great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
Nice rooms
Stayed 2 nights in Oct 2024

6/10 Okay

Don

Traveled with family
Disliked: Amenities
Overall it was an average stay. Expensive for the facilities on offer and very understaffed. In saying that the staff that were there were extremely friendly and absolutely run off their feet. Due to the amount guests and the ratio of staff, we witnessed on many occasions the staff being spoken to poorly by guests. The current management should look to look increase the amount of people on shift or reduce the number of guests able to stay during the current staff shortages.
Stayed 3 nights in Oct 2024