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Quality Hotel The Reef

Property class: 4

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Photo gallery for Quality Hotel The Reef

An indoor water feature with a circular pool, surrounded by rock formations and tropical plants.
A staircase surrounded by lush greenery and a palm tree.
A spa area with a stone wall, a pool, and a staircase.
A spacious lounge area with wicker furniture, a striped sofa, and various potted plants.
A modern interior with a central wooden column, multiple seating areas, and a variety of decorative items.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
$153
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Tordenskjoldsgade 14, Frederikshavn, 9900
  • Place, Frederikshavn Harbour
    ‪10 min walk‬
  • Place, Kattegat Silo
    ‪10 min walk‬
  • Place, Arena Nord
    ‪17 min walk‬

Room options

View all photos for Standard Room

A bed with white and blue pillows, a wooden headboard, and a white nightstand with a lamp.

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A modern hotel room with a wooden bed, a desk with a computer, a sofa, and a ceiling fan.

Standard Double Room

9.0 out of 10
Wonderful
(35 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a bunk bed, a ceiling fan, and a window with curtains.

Superior Twin Room

8.8 out of 10
Excellent
(58 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Room

A bedroom with a bed, a desk, a chair, and a lamp.

Family Room

7.8 out of 10
Good
(40 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a ceiling fan, and a painting on the wall.

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Quality Hotel The Reef

4-star Frederikshavn hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, free water park access, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge. Housekeeping is available on request.
Quality Hotel The Reef offers 210 accommodations with safes and hair dryers. 50-cm flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

4 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Hotel The Reef features a complimentary water park, 4 hot tubs, a waterslide, and an indoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

14 meeting rooms are available. This family-friendly hotel also offers an outdoor pool, a children's pool, and a 24-hour fitness center. Onsite parking is available (surcharge), along with a car charging station.

Quality Hotel The Reef is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Social Bar & Bistro - Onsite lobby lounge. Open daily.
Jaco's - This buffet restaurant serves breakfast only. Open daily.
The Social Bar & Bistro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Coco Lounge - Overlooking the pool, this café serves lunch and light fare. Open daily.
Sundeck Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (DKK 125 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: DKK 190 for adults and DKK 190 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas

Restaurants on site

  • Coco Lounge
  • Jaco's
  • Sundeck Bar
  • The Social Bar & Bistro
  • The Social Bar & Bistro

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free water park
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free water park access
  • Indoor pool
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Height-adjustable showerhead
  • Null
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 24 2026 to December 26 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Bar/Lounge
  • Dining venue(s)
  • Sauna
  • Hot tub
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for DKK 100.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 190 for adults and DKK 190 for children
  • Covered self parking fee: DKK 125.00 per day
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: DKK 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Children under 13 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Reef Scandic
Scandic Reef
Scandic Reef Frederikshavn
Scandic Reef Hotel
Scandic Reef Hotel Frederikshavn
Scandic Stena Line Frederikshavn Hotel Frederikshavn
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn, Jutland, Denmark
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn
Scandic The Reef
Quality Hotel The Reef Hotel
Quality Hotel The Reef Frederikshavn
Quality Hotel The Reef Hotel Frederikshavn

Quality Hotel The Reef Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 596 reviews
Rating 8 - Good. 188 out of 596 reviews
Rating 6 - Okay. 64 out of 596 reviews
Rating 4 - Poor. 15 out of 596 reviews
Rating 2 - Terrible. 5 out of 596 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of it is the friendly , very helpful staff and the waterpark. The kids and us enjoyed it a lot .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant closed for evening meals. But there are plenty of places to eat nearby
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
😊😊 😊😊
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite impressive across all areas. Clean and nice rooms, friendly staff. Indoor swimming area is really good and clean. The restaurant is a tad expensive, but the breakfast buffet was included in the room and is great.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Refurbishing is nice, but there are a lot of kids there, I love them, but for a business trip this can be disturbing.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The stay at the hotel was excellent. Nothing was too much for the staff. Pleasant and fantastic. The room was clean and tidy. The breakfast was great and the water park was great too. All the staff in every part of the hotel is great. Not one bad word to say at all. Thank you so much.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kanon
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Xvc
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort-hotel with well maintained rooms and very friendly staff. In the middle of the hotel there's a water park with multiple indoor and outdoor pools, slides and also spa facilities, e.g. 2 saunas and a steam bath. The location is also great in the middle of the city with various restaurants and shops within walking distance. The only thing slightly missing is a proper bar. There are restaurants where drinks can also be ordered, but no dedicated bar to spend cozy evenings.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

-
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
bra
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
It was not good at all, specially the staff was not nice. The only person was good there is Tenna, because we booked one night to sleep over but it couldn't be possible because the boat was cancelled for the next day and the new date they choose is not ok with us and we want to book another extra day with hotel but there was no possibility, then we have to do check out the same day, it was a horrible something we haven't expected.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Ok
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The pool water is not so clear.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very convenient because it’s only a short walk from the ferry terminal. If you’re arriving from Gothenburg, you basically step off the boat and you’re almost there. The design is another strong point—the lobby and the restaurant look stylish and well thought-out, and the overall atmosphere is colorful and pleasant. The staff were very friendly and nice. However, there are a few things to keep in mind, especially for couples. The hotel attracts a lot of families with children, and the pool area is almost always full of kids. It gets loud, busy, and a bit chaotic, which makes it hard to enjoy the pool area. There’s no adults-only section or quieter space for those who prefer a more relaxing environment, so the noise is unavoidable. Our room was on one of the top floors, and although the slanted roof made it look charming, we couldn’t open the window. Without fresh air, the room felt stuffy, and after a while it became uncomfortable. I would have preferred a lower floor with windows that actually open. Cleanliness was another issue. The toilet bowl had a noticeable yellow tint, the kind that comes from older stains that haven’t been fully removed and would require stronger cleaning agents. Breakfast was supposed to be available until ten, but they started clearing everything away 20 minutes early. Since we had the last time slot, we barely had time to eat before the food disappeared. If breakfast is advertised until ten, it really should stay out until ten.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket nöjd
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi havde booket 2 overnatninger og havde fundet en god deal. Vi har virkelig nydt faciliteterne som bl.a. inkl det lækre subtropiske badeland i kælderen hvor der var noget for alle aldre, her var der desværre lidt minusser. saunaen var så brændende varm at man nærmest fik brandsår under fødderne og bagdelen. Og prisniveauet på drikkevare var i den høje ende. Der var et fint spillerum med airhockey bordtennis osv Vi fik et chok da vi ankom at man oveni prisen skulle betale 150-200 kr om dagen i parkering alt efter om du ville være i kælderen eller på vejen, dette burde være med i prisen, morgenmaden fravalgte vi da vi synes det var for dyrt kontra hvad vi kan spise samt skuffende at der ikke fandtes en nogen kaffe muligheder på værelset, så man var tvunget til at skulle ned og betale for hver kop. Men alt i alt et rigtig lækkert hotel lige midt i centrum
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det var et rigtig godt ophold
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt sted at være med børn
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Anlände med färja runt 12.00 och ville checka in. Rummet var klart, men de ville i så fall ta en extra avgift på 400 kronor för att få tillgång till rummet 3 timmar före vanlig checkin. De flesta hotell ger ut rummet när det är klart, men inte här. Fick heller inga spelmarker vid checkin till arkad-rummet som ingår när man har barn. Fick be om det i efterhand. Korridoren full med kläder och fotbollsskor i 2 dygn (nån turnering i stan), gjorde ett ostädat intryck. Dörren mellan poolbaren och poolen stängd, så när man bodde på "fel sida" av hotellet måste man gå genom receptionen i badkläder och handduk för att komma till hissen som tar dig till badet. Synd på ett annars utmärkt hotell.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Hhhh
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altid dejligt at besøge jer. Fantastisk som altid.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, luft i badeland en anelse kold.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt var fantastisk ✨✨ Kommer helt klart igen til foråret 😊
Stayed 1 night in Jul 2026