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Mercure Hotel Freiburg am Munster

3.5 star property

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Photo gallery for Mercure Hotel Freiburg am Munster

Privilege, Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing
Interior detail
Exterior
Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Muensterplatz
    ‪3 min walk‬
  • Freiburg Main Cathedral
    ‪3 min walk‬
  • University of Freiburg
    ‪13 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

Privilege, Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Superior Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel Freiburg am Munster

3-star Freiburg im Breisgau hotel connected to a rail/subway station, walkable to Freiburg Main Cathedral
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Hotel Freiburg am Munster offers 117 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4090 square feet (380 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Hotel Freiburg am Munster is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Muensterblick - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Things to do

  • Library
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number DE120493093

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 1002 reviews
Rating 8 - Good. 434 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah, Columbia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I can say is that the entrance to the hotel is not the easiest to find.l because you see the restaurant advertisement and not the hotel. However, that is such a minor complaimt. The room was clean and safe. The staff was so pleasnt, friendly, and helpful. The hotel was also ideally located to the tram and other locations. I highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Stayed 3 nights in Dec 2024

10/10 Excellent

justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Mercure Hotel! The location was perfect, the room was clean and comfy, and the staff was very accommodating! I would definitely stay here again! The parking was so easy since the hotel is linked to the parking garage! We did not have breakfast, so I can’t comment on that!
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is super convenient to visiting Freiburg. The cathedral and shopping are easily within walking distance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean Francois

Stayed 2 nights in Dec 2024

8/10 Good

Melvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel with very good breakfast. The rooms are spacious, clean and modern. I loved the shower. The only thing I didn’t like was two single duvets on a double bed. Breakfast was fantastic in terms of choices. Location wise it is close to the Minster and on the side of town that is convenient to go hiking in the hills/Black Forest. Slightly further to walk from the main train station, but still very close to most things. For what it offered was good value too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.About a 15 min walk from the train station and just steps away from the Altstadt.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

shaimaa

Stayed 2 nights in Oct 2024

4/10 Poor

Gordon, Chesham

Stayed 2 nights in Oct 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A nice modern hotel well placed for the old town. Staff were helpful and attentive. It lacks anywhere to get a beverage and snack during the day. I arrived at about 9pm and ate in the bar area where I paid over the odds for a very small portion of reheated chilli con carne. In summary, a nice place to sleep but limited other facilities.
Stayed 3 nights in Oct 2024

4/10 Poor

Ben

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Not great.

Hotter than the surface of the sun. They switch off the air conditioning. Not sure why? I think they believe they are saving penguins rather than caring about the comfort of their guests. Someone was also smoking on our floor. Took me back to the 90’s. I could have murdered 20 Marlboro lights, right there and then.
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Perfect location by the Carhedral. Great for walking and exploring the city.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay - the room was immaculately clean and comfortable, the staff was very helpful and kind. Ideal proximity to walking paths, the Munsterplatz, shopping and dining. We hope to return to Freiburg and we will absolutely stay at the Mercure again!
Stayed 2 nights in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities

Near city center and train station

Short stay for one day. Staff friendly, and close to all amenities and trainnstation.
Stayed 5 nights in Oct 2024

10/10 Excellent

Yvan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I expected. Clean room, modern. Parking under the hotel which isn’t always the case in Europe. Good breakfast! Central to old town Freiburg.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a nice breakfast included with the room rate.
Stayed 3 nights in Sep 2024

8/10 Good

Anton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location with good connection to public transport. Staff are helpful and the breakfast is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience with room, staff and facilities.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

10/10 Excellent

TERESITA DE LA TORRE

Stayed 1 night in Sep 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freiburg

Nice hotel with a comfortable room & friendly staff.
Stayed 1 night in Aug 2024