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Mercure Hotel Freiburg am Munster

3.5 star property

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Photo gallery for Mercure Hotel Freiburg am Munster

Exterior
Meeting facility
Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
$126
includes taxes & fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
Auf Der Zinnen 1, Freiburg im Breisgau, BW, 79098
  • Place, Freiburg Main Cathedral
    ‪5 min walk‬
  • Place, Muensterplatz
    ‪5 min walk‬
  • Place, Old Town Hall
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(49 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(32 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Queen Bed

Privilege, Superior Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Hotel Freiburg am Munster

3.5-star Freiburg im Breisgau hotel with 1 restaurants, connected to a rail/subway station
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Hotel Freiburg am Munster offers 117 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Freiburg im Breisgau hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4090 square feet (380 square meters) include conference space. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Hotel Freiburg am Munster is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Muensterblick - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muensterblick

Things to do

  • Library
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,090 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number DE120493093

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Freiburg am Munster
Mercure Hotel Freiburg am Munster
Mercure Hotel am Munster
Mercure am Munster
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Hotel Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Freiburg im Breisgau Mercure Hotel Freiburg am Munster Hotel
Hotel Mercure Hotel Freiburg am Munster
Mercure Freiburg am Munster Freiburg im Breisgau
Mercure Freiburg am Munster
Mercure Freiburg Am Munster
Mercure Freiburg Am Munster
Mercure Hotel Freiburg am Munster Hotel
Mercure Hotel Freiburg am Munster Freiburg im Breisgau
Mercure Hotel Freiburg am Munster Hotel Freiburg im Breisgau

Mercure Hotel Freiburg am Munster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 1001 reviews
Rating 8 - Good. 418 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Devon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, nicely located
Stayed 5 nights in Aug 2025

8/10 Good

Danny

Liked: Staff & service, property conditions & facilities, room comfort

Great location!

The hotel staff were fantastic, and customer service was excellent. Additionally, the hotel's location is perfect. However, the room carpet was stained and needed cleaning.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location. Highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Well located hotel near all the sights
Stayed 1 night in Sep 2025

8/10 Good

Sook

Stayed 3 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Barton, Belmont

Stayed 1 night in Aug 2025

10/10 Excellent

Carlton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

Great room in a very central location. Didn’t eat in the hotel as we wanted to explore. Parking available underneath hotel at cost.
Stayed 1 night in Jul 2025

10/10 Excellent

LIZA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our needs. Comfortable beds, everything in good working order, good shower. Great location. A fridge in the room would have been good, but other than that it was great.
Stayed 3 nights in Jul 2025

2/10 Terrible

Rola

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location, good staff but horrible condition of property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eirik

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice hotel, great location with lots of food options close by. Parking is under the hotel and very convenient. Room was clean and modern and staff very helpful. We originally book this hotel for one night but extended it to two nights due to a poor hotel experience the prior night.
Stayed 1 night in Jun 2025

8/10 Good

Adam, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated for the Altestadt and the attractions. A reasonable walk from the station but acceptable. Comfortable room and excellent breakfast buffet in a light and attractive first floor breakfast room with views. The ground floor entrance is a little unprepossessing but the welcome was good and the room made comfortable by the air conditioning, which was needed. A short walk from the attractions in the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Everything was as expected with regard to the room and the bathroom. The breakfast was very nice, and the staff were all very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant needs a better menu but otherwise great place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Renard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Great air conditioning.
Stayed 1 night in Jun 2025

8/10 Good

Yamil

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property has parking. Hotel is close to the historic center of the coty
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Miranda

Stayed 2 nights in May 2025

8/10 Good

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights in Freiburg at this hotel. The town is beautiful and we had a great visit. So much to do and see. The market on the church square was beautiful on Saturday morning. A couple of things to know. It is a short walk to the hotel from the train but recommend you take the city tram. It lets off very close to the hotel. We walked but one of our luggage wheels did not survive the journey over the cobble stone streets. The room was nice but there was insufficient cooling and it was warm at night for sleeping. The hotel location is perfect for walking to most city attractions but the city rail will take you just about everywhere. A couple day pass is a good idea and inexpensive. Do not opt for the breakfast buffet. There are cheaper and better options for breakfast close by. One breakfast restaurant on the square near the church in the center of town was especially nice but can’t recall the name. Overall, we enjoyed our stay. Would definitely recommend a stay.
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 4 nights in Apr 2025