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Novotel Freiburg am Konzerthaus

4.0 star property

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Photo gallery for Novotel Freiburg am Konzerthaus

Buffet breakfast on weekdays (EUR 27 per person)
Meeting facility
Front of property - evening/night
Exterior
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
$141
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Konrad Adenauer Platz 2, Freiburg im Breisgau, BW, 79098
  • Place, Goethe Institute
    ‪1 min walk‬
  • Place, University of Freiburg
    ‪6 min walk‬
  • Place, Freiburg Main Cathedral
    ‪11 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(6 reviews)
  • 237 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Double Bed

7.8 out of 10
Good
(18 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 1
  • 1 Queen Bed

View all photos for Room, 1 Double Bed with Sofa bed, Balcony

Hypo-allergenic bedding, minibar, desk, blackout drapes

Room, 1 Double Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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Exterior
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4.3 out of 5, Excellent, 1,000 reviews
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About this property

Novotel Freiburg am Konzerthaus

4-star Freiburg im Breisgau hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Novotel Freiburg am Konzerthaus offers 219 accommodations with minibars and hair dryers. Smart televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Freiburg im Breisgau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Novotel Freiburg am Konzerthaus features a full-service spa and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 2885 square feet (268 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and concierge services. Onsite parking is available (surcharge).

Novotel Freiburg am Konzerthaus is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
La Rotonde - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Rotonde

Things to do

  • Bicycle storage
  • Full-service spa
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,885 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Covered self parking fee: EUR 28 per day
  • Pet fee: EUR 19 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE120493093

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Freiburg am
Freiburg Novotel
Freiburg Novotel am Konzerthaus
Novotel am Konzerthaus
Novotel am Konzerthaus Hotel
Novotel am Konzerthaus Hotel Freiburg
Novotel Freiburg
Novotel Freiburg am Konzerthaus
Novotel Freiburg Konzerthaus
Novotel Konzerthaus Freiburg
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Hotel Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Freiburg im Breisgau Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Hotel
Hotel Novotel Freiburg am Konzerthaus
Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau

Novotel Freiburg am Konzerthaus Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 400 out of 1000 reviews
Rating 8 - Good. 424 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family of 5 was very comfortable, and we enjoyed the pool so much after a long day of walking! The breakfast was wonderful!
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, very clean, all amenities other than a safe, great location next to trains and buses, very nice staff, only gripe is the addition of the use of the sofa bed in the room. It’s a bit hard you know your on it rather than a real bed but I would definitely stay again. There’s a pool too but we weren’t there long enough to benefit from it. Stayed with 2 teens.
Stayed 2 nights in Aug 2025

8/10 Good

robert

Traveled with family
Liked: Amenities
The hotel feels a little tired, like a 90s decor, we ended up on the first floor at the front which meant you could hear the noise from the people and cars until late. Having the windows open on tilt wasn’t great but the ventilation and not a/conditioning that i though it had was non existent, so made the choice of having the windows open. The pool was a bonus though if not pretty cold and at least it had a sauna as well. Still it was a good base to venture out and not a bad place for finding somewhere to eat in the evening.
Stayed 3 nights in Jul 2025

6/10 Okay

Ron

Traveled with family
Liked: Cleanliness
Front desk staff weren’t helpful in resolving some issues
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dated hotel, poor cleaning

This is an old hotel that has not been updated for many years and is not of the usual Novotel standard. Cleanliness was also poor - our room was not cleaned properly and we had to raise concerns about this. The location is convenient though and Freiburg was beautiful. Breakfast was fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city and super awesome location for this hotel. Too many loud events happening outside the hotel but it was very comfortable with nice staff. I’ll be back.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Darryl

Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean rooms, great bar and restaurant.
Stayed 3 nights in May 2025

10/10 Excellent

Carol Kieko

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, comfortable. Excellent location. Friendly and helpful staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dursun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ve
Stayed 1 night in May 2025

10/10 Excellent

shaney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very clean hotel, spacious rooms and excellent location when having to catch early transportation. The only negative I would say is I booked this hotel in particular for the location, but more so because it had a pool. The pool looks far bigger in the pictures. 3-4 kids in there is almost enough to fill it. Pool and all areas were also very clean.
Stayed 1 night in Apr 2025

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location. Easy walk from the train to drop your bags, then easy walk through the
Stayed 3 nights in Apr 2025

10/10 Excellent

Rong

Stayed 1 night in Apr 2025

10/10 Excellent

Yee Lin

Stayed 2 nights in Apr 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

The hotel is in the perfect location - near to the train station and the city centre. Our room was a good size, bed was comfy, and there was a kettle for making tea and coffee, which was great. The only downside to our trip was the swimming pool and sauna were closed for renovations...and we had booked the hotel especially to use those facilities.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located and check-in was easy. The staff is very courteous and we enjoyed drinks at the bar one night. Accommodations met all of our expectations.
Stayed 2 nights in Nov 2024

6/10 Okay

Benjamin

Stayed 3 nights in Oct 2024

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

The location is great and the hotel was very clean and comfortable. Loved the pool and sauna.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 5 nights in Oct 2024