Along with an indoor pool, this smoke-free hotel has a snack bar/deli and free self parking. Housekeeping is not available.
The Bay Colwell offers 50 accommodations. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.
Bathrooms include bathtubs or showers. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the hotel include an indoor pool.
The hotel offers a snack bar/deli. Onsite self parking is complimentary.
The Bay Colwell is a smoke-free property.
Languages
English
Property amenities
Parking and transportation
Free self parking on site
Food and drink
Snack bar/deli
Things to do
Hot tub
Indoor pool
Family friendly
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Living room
Separate in-room dining area
Snack bar/deli
Guest services
No housekeeping service
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Private bathroom
Entertainment
Flat-screen TV
Food and drink
Cookware, dishware, and utensils
Electric kettle
Kitchen
Microwave
Oven
Refrigerator
Separate dining area
Stovetop
Toaster
More
Heating
Living room
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open Monday - Saturday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 11 to February 10:
Swimming pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 60.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: GBP 60.00 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Towels available for a fee (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
The Bay Colwell
The Bay Colwell Hotel
The Bay Colwell Freshwater
The Bay Colwell Hotel Freshwater
The Bay Colwell Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 46 out of 74 reviews
10 - Excellent
46
Rating 8 - Good. 15 out of 74 reviews
8 - Good
15
Rating 6 - Okay. 10 out of 74 reviews
6 - Okay
10
Rating 4 - Poor. 3 out of 74 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 74 reviews
2 - Terrible
0
8.6/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Tom
Dec 1, 2024
Liked: Cleanliness, staff & service, room comfort
The stay on the whole was excellent. The staff were very friendly and helpful. We had a slight issue with the back door in regard to the locking but this was only a minor inconvenience. We will be back again.
Tom
Stayed 3 nights in Nov 2024
10/10 Excellent
J
Traveled with family and small children, Traveled with pets
We just arrived home after a four night stay here and couldn’t say a bad word about the place! From the greeting at guest services, to locating our cottage and sadly having to check out; the whole stay was excellent. We had cottage 8 with a hot tub, it was incredibly quiet despite other cottages seemingly occupied around us. The place was immaculate and although we have a dog and booked this due to being dog friendly, others have also had their dogs there but there was no evidence of this.
It is in a great location with some really good eateries around; especially The Cow! Warren Farm towards the needles is also excellent, with incredible cakes and expertly made coffee.
If I had to find a negative, it would be the mosquitoes, but the venue cannot legislate for this and is no fault of theirs.
Be sure to pack washing up liquid/dishwasher tabs, hand wash and toilet rolls.. Everything else is on hand!
J
Stayed 4 nights in Oct 2024
6/10 Okay
Jenny
Oct 24, 2024
Jenny
Stayed 3 nights in Oct 2024
6/10 Okay
Verified traveler
Oct 21, 2024
Liked: Staff & service
Disliked: Cleanliness
Some areas in 3 rooms had mould also the toilet brush was absolutely disgusting so cleaning standards need improving Staff at reception were great and rectified the toilet brush issue also no shop or bar/restaurant onsite
Verified traveler
Stayed 3 nights in Oct 2024
6/10 Okay
Hannah
Traveled with family and small children
Oct 21, 2024
Liked: Staff & service
Disliked: Cleanliness
We’ve stayed at The Bay before and had a great time. Unfortunately, this stay was not as nice. The floors were incredibly dirty - not ideal with an 8 month old who wanted to crawl around. The blinds in the bathroom were thick with dust. Some of the furniture was stained. Additionally, there was no hand soap provided which you’d assume was an essential item! Whilst it is a great location and has some great amenities (pool, soft play etc), cleanliness let it down massively and this is not something that can be overlooked, especially with a baby.
The cottage was beautiful, much better than i expected being dog friendly you very often get the lower end of the quality but this was exceptional. Cant wait for next December when we come back.
The bungalow was very well equipped and modern. The doggie welcome pack was a very nice touch. We liked the convenience of access to the beach and the little garden made looking after our pet very convenient. We were easy driving distance to the places we wanted to visit on the island.
The cottage had was lovely although broken shower head and leaking hose. Without a car this place is a long bus ride to get to the middle and east side of the island. At least an hour each way. The place is dog friendly and each morning we were woken up by yapping dogs that never seemed to stop. My partner made use of the pool which he loved. There is a path to the beach via a coded gate but we were given the wrong code at check-in. Overall it was a nice place to stay and the cottage was kitted out with everything you'd need.
We got moved from freshwater to Rookley lakes prior to our stay due to a required repair, Rookley lakes was Superb !! Clean , modern and convenient very friendly staff.
Was given a free night and bottle of Prosecco!
Loved the appartments and hot tub! Amazing location too. On the downside there was water leaking on the floor when you stepped on a certain panel. Also the checkout is very early and checkin very late. I sent a question about the late checkin but didn’t receive a response.