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Quality Inn & Suites Fresno Northwest

2.5 star property

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Photo gallery for Quality Inn & Suites Fresno Northwest

Building design
Suite, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby sitting area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
5455 W Shaw Ave, Fresno, CA, 93722
  • Forestiere Underground Gardens
    ‪8 min walk‬
  • Island Waterpark
    ‪10 min walk‬
  • Riverpark Shopping Center
    ‪13 min drive‬
  • Fresno, CA (FAT-Fresno Yosemite Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Meeting facility

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  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (2385)
The price is $99
per night
includes taxes & fees
May 20 - May 21
Hotel Piccadilly

About this property

Quality Inn & Suites Fresno Northwest

Fresno hotel walkable to Forestiere Underground Gardens
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and conference space. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Fresno Northwest offers 69 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Fresno hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

A complimentary breakfast is served on weekdays. A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 420 square feet (39 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 420 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1998
  • Renovated entire property - June 2015

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Cash Breakage deposit: USD 300 per stay
  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the hot tub with adult supervision

Property is also known as

Quality Inn Fresno
Comfort Inn Hotel Fresno
Comfort Inn Fresno Hotel
Fresno Comfort Inn
Quality Fresno
Quality Inn Suites
Quality Inn & Suites Fresno Northwest Hotel
Quality Inn & Suites Fresno Northwest Fresno
Quality Inn & Suites Fresno Northwest Hotel Fresno

Quality Inn & Suites Fresno Northwest Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 442 out of 1005 reviews
Rating 8 - Good. 349 out of 1005 reviews
Rating 6 - Okay. 116 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

carlos

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ni vengas

la cama es horrible, sabana rota, cortina de bano rota, el desayuno no tiene casi nada solo carbohidratos, no habia huevos no te pares aca es horrible por fuera se ve hermoso estuve en el 108
Stayed 3 nights in Feb 2025

10/10 Excellent

Hazel, Fresno

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As expected.
Stayed 1 night in Feb 2025

6/10 Okay

Charlie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Roadside motel feeling

Bathrooms were dirty hair on the walls in the shower furniture stained shower head clogged barely any pressure ripped shower curtain exhaust vent dirty just felt like a roadside motel that should have been $25 a night.
Stayed 1 night in Jan 2025

8/10 Good

Megan

Stayed 1 night in Jan 2025

8/10 Good

Justin

Stayed 1 night in Jan 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

I checked in as usual, and went into the room I had reserved. When I got into the room, I proceeded to inspect for bed bugs by removing the sheet in the top left corner of the mattress. I didn’t see any evidence of bedbugs, but my girlfriend found what stains in the comforter. When I spoke to the front desk attendant, he told me that he wouldn’t be able to get me a refund, I would have to call Hotels.com who I booked with, or he could put me in a different room. We decided to give it another chance and went into the second room. We began inspecting the room and found similar issues on the comforter again. It is evident that this hotel is not washing the comforters between guests. I wanted to make sure that this hotel did not rent the room out in its condition to another guest, so I left a plastic bowl in the room to indicate that the room had not been cleaned. We went back downstairs to ask for a refund and we had to wait about 20 minutes for the attendant to check the rooms. When he came back he said that he would only approve a partial refund because we had left trash in one room and the comforter in disarray in the other room. This indicated to me that the hotel intended to rent the rooms to other guests without properly cleaning them. Why else would it be an issue that the comforter was in disarray? I would appreciate a full refund. It isn’t my fault that the rooms were filthy. Nobody should stay there after seeing the comforters are not cleaned properly.
Stayed 1 night in Jan 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Adali

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I was clean nice room quiet at night. the property was convenient just off the highway. close restaurants and store. The staff was very nice. the breakfast was ok, but I thought it would be better. Price ok.
Stayed 1 night in Jan 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2025

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quite and stuff was friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean friendly staff Could use an elevator
Stayed 1 night in Jan 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and service
Stayed 1 night in Jan 2025

4/10 Poor

BILIKEES, HAYWARD

Business traveler
Disliked: Cleanliness, staff & service
My room was never clean throughout my entire stay. No new towel was provided
Stayed 3 nights in Jan 2025

10/10 Excellent

Maikou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice, cozy stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

danny

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed
Stayed 2 nights in Jan 2025

6/10 Okay

Pedro

Liked: Property conditions & facilities
I didn’t like how the deposit Fee was high, this hotel didn’t have a option for cribs for a baby, Also the bath tub in my room was dirty
Stayed 1 night in Jan 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Descent but disappointing breakfast

Bathroom was clearly updated and nice. Room was a good size, seemed clean. Heater worked fine and the bed was OK. Breakfast was a disappointment, just cerial, waffles and toast. No protein what so ever, not even cream cheese. And the coffee was awful. For the price, we were expecting better. A bit of road noise and unfortunately our neighbors started smoking weed at like 5am and our room smelled so bad I couldn't go back to sleep. Not the hotel's fault though.
Stayed 1 night in Dec 2024

4/10 Poor

Sahil

Traveled with group
The beds of this hotel are not good. They make a lot of noise. It seems that the beds are broken 😠
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Stayed 6 nights in Dec 2024

4/10 Poor

Adrienne

Disliked: Cleanliness, property conditions & facilities
Uncomfortable bed, dingy room, sketchy location.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024