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Das Palmenwald Schwarzwaldhof, BW Signature Collection

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Photo gallery for Das Palmenwald Schwarzwaldhof, BW Signature Collection

Indoor pool, open 8:00 AM to 8:00 PM, sun loungers
Front of property - evening/night
Couples treatment rooms, sauna, steam room, body treatments
Couples treatment rooms, sauna, steam room, body treatments
Superior Suite, Multiple Beds, Terrace (Living Room) | Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Parking included

Explore the area

Map
Lauterbadstrasse 56, Freudenstadt, BW, 72250
  • Central-North Black Forest Nature Park
    ‪1 min walk‬
  • Freudenstadt Marktplatz
    ‪10 min walk‬
  • Freudenstadt Golf Club
    ‪17 min walk‬
  • Karlsruhe Baden-Baden (FKB-Baden Airpark)
    ‪76 min drive‬

Room options

View all photos for Classic Suite, 1 Double Bed (Living Room)

Classic Suite, 1 Double Bed (Living Room) | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Suite, 1 Double Bed (Living Room)

  • 441 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Double Bed (Converts to 2 Twin Beds)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed (Converts to 2 Twin Beds) | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Room, 1 Double Bed (Converts to 2 Twin Beds)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Multiple Beds, Terrace (Living Room)

Superior Suite, Multiple Beds, Terrace (Living Room) | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Suite, Multiple Beds, Terrace (Living Room)

  • 743 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed (Converts to 2 Twin Beds;Living Room)

Suite, 1 Double Bed (Converts to 2 Twin Beds;Living Room) | Room amenity

Suite, 1 Double Bed (Converts to 2 Twin Beds;Living Room)

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Junior Suite, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Das Palmenwald Schwarzwaldhof, BW Signature Collection

Freudenstadt hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Das Palmenwald Schwarzwaldhof, BW Signature Collection offers 83 accommodations with complimentary bottled water and bathrobes. Each accommodation is individually furnished and decorated. A pillow menu is available. 35-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Das Palmenwald Schwarzwaldhof, BW Signature Collection features an indoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and ski storage. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Das Palmenwald Schwarzwaldhof, BW Signature Collection is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Palmenwald - Onsite restaurant. Reservations are required.
Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Languages

Bulgarian, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 38; reservation required

Restaurants on site

  • Bar
  • Palmenwald

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1895
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 45.0 per night
Cribs (infant beds) are available for EUR 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one way, maximum occupancy 4)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 45.0 per day
  • Rollaway bed fee: EUR 45.0 per night
  • Hosted evening meal: EUR 38

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palmenwald
Wellnesshotel Palmenwald Schwarzwaldhof
Wellnesshotel Palmenwald Schwarzwaldhof Freudenstadt
Wellnesshotel Palmenwald Schw
Wellnesshotel Palmenwald Schwarzwaldhof
Das Palmenwald Schwarzwaldhof BW Signature Collection
Das Palmenwald Schwarzwaldhof, BW Signature Collection Hotel

Das Palmenwald Schwarzwaldhof, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 57 out of 153 reviews
Rating 8 - Good. 68 out of 153 reviews
Rating 6 - Okay. 18 out of 153 reviews
Rating 4 - Poor. 6 out of 153 reviews
Rating 2 - Terrible. 4 out of 153 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff, except the receptionist at the SPA, were very friendly and helpful, trying to make the guest feel welcomed. We liked a lot the view from our room, the mood in the hotel and the facilities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Duncan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Paul

Disliked: Room comfort
Old hotel, excellent staff/ service
No air conditioning, very firm mattresses, as can be expected in an older building there were not many plugs for recharging all our devices. Breakfast offered a good selection of options.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice time in this facility. Nice spa area. Hiking tours and restaurants are nearby. Check in was a little bumpy. WLAN was non existent in rooms, only in central areas.
Stayed 5 nights in Oct 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel good clean rooms quiet and brilliant location highly recommend a stay here
Stayed 1 night in May 2023

8/10 Good

Duncan

Stayed 1 night in May 2023

8/10 Good

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist and the administrator were very good to us, allowing us to check-in 6 hours early!
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Wi-Fi did not work. Bar shut at 7 pm No allocated disabled parking and parking in short supply. Overpriced dinner. menu and no convenient local dining alternative,s. Hotels.com website states hotel has 2 pools indoor. And outdoor which is untrue. Access to restaurant requires use of stairs. This hotel is still stuck in the 19th century.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Hannah, Basel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel but odd experience with employees
Our stay was pleasant, although our room had strongly slanted ceilings. Unfortunately, the employees seemed very unhappy/annoyed to see guests: checkin and checkout were done by the most unenthusiastic employees I've seen in a hotel for a long time, and in the middle of my afternoon nap, a handyman (repairman?) appeared in our room using the master key. He claimed to need to fix a broken mirror, which was not the case. Later, another employee entered our room with the master key, seemingly not expecting it to be occupied.

10/10 Excellent

jana vainshtovk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very disappointwm ftom the houskeeping.we had probkem with closet foor that stucked.Took 2days to fix it.and its happened again.the stuff told that they are sorry.the fact thst I cant get my closes was not important for them. I expect to get cssh back for this.

10/10 Excellent

Wonderful non franchised hotel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive staff
This is a historic hotel which had been complete restored. It has wonderful architectural features such as parkay floors and Greek columns in the main dining room. The staff were very friendly and attentive to our needs. They have a wonderful Spa area with both a large steam room and a large sauna, plus a pool and fitness area as well as they offer massages!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility and great location. Will have no problem recommending this location to friends or family.

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rjrnavy83, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but small...great for family gathering...

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall great holiday
Comfy beds, Great location, made to feel welcomed, hotel was in a prime location. website needs updating as there is no coffee making facilities in the room apart from that. Brill.

10/10 Excellent

Alison, Bristol UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for families
Excellent hotel, a touch of old-fashioned hospitality. Superb spa and breakfast was excellent. Room a little too hot - no a/c. Excellent service from staff. Just a short stroll into town for bars, shops and restaurants

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

lucash, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for being pampered
This is a beautiful art deco hotel in a very quiet neighborhood. The hotel is known for its spa treatments, that are of good quality. The hotel is frequented by older guests. The restaurant is good and has a quality wine menu.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing place to stay
The hotel is simply great. Having an old-fashioned design its maintenance is excellant with all the modern facilities one would like to have. The rooms are very comfortable and very good equipped. It is located in a very convenient location. The staff is very friendly, though it wouldn't hurt to make some improvements in the SPA services. Bottom line, it's highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ELI .M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schwarzwald Tour
Positive - A very luxurious hotel, very well-equipped rooms, excellent spa, excellent service, very good breakfast, near the city center (you can walk to center) Negative - no air conditioning in the rooms and WIFI communication can be received only in the lobby and around (I could not connect to the Internet in the room with cable I got from the reception). Summary - I highly recommend the hotel.