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Best Western Frodsham Forest Hills Hotel

3.0 star property

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Photo gallery for Best Western Frodsham Forest Hills Hotel

View from property
Courtyard
Aerial view
Indoor pool
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service

Explore the area

Map
Overton Hill, Frodsham, England, WA6 6HH
  • Lady Heyes Crafts and Antique Centre
    ‪3 min drive‬
  • Delamere Forest
    ‪8 min drive‬
  • Chester Zoo
    ‪18 min drive‬
  • Manchester (MAN)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed) | Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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About this property

Best Western Frodsham Forest Hills Hotel

3-star Frodsham hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Best Western Frodsham Forest Hills Hotel provides a 24-hour health club and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a sauna, tour/ticket assistance, and room service (during limited hours). Complimentary self parking is available on site.

Best Western Frodsham Forest Hills Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning.
Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 per person
  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 343 out of 859 reviews
Rating 8 - Good. 332 out of 859 reviews
Rating 6 - Okay. 111 out of 859 reviews
Rating 4 - Poor. 44 out of 859 reviews
Rating 2 - Terrible. 29 out of 859 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel. Clean and functional rooms. If you’re looking for a no fuss hotel this is a good choice.
Stayed 1 night in Dec 2024

4/10 Poor

Lisa

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like a time warp. Old, dirty room, original pink bathroom suite. Dirty carpets. Uncomfortable beds and hard lumpy pillows. Unable to use the pool for the evening as there was an exercise class going on (hotel also uses the pool as a local leisure club), this isn’t detailed when booking and also wasn’t informed by hotel staff despite handing us towels to take the the pool. Honestly stay anywhere else, any other local option would be better than this.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities
Visited this weekend and was a lovely stay. Bed comfy and food was fantastic. The spa also very good and very clean. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel lovely staff
Lovely location great town would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Daisy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The room was lovely and clean. The staff were friendly and welcoming. The toilet didn’t flush in the room and the shower head was broke but that’s the only complaint. The pool was warm and the women’s changing rooms were clean and stunning, they had hair dryers, straighteners and swimming costume dryer. We will be 100% booking again very soon.
Stayed 1 night in Dec 2024

8/10 Good

Dean

Stayed 1 night in Nov 2024

10/10 Excellent

Conor

Stayed 1 night in Nov 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Great overall was not happy with temporary changing rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Lucinda

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Linda

Stayed 1 night in Nov 2024

10/10 Excellent

john david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, room comfort
Easy access hotel with loads of parking and our room was huge
Stayed 1 night in Nov 2024

6/10 Okay

Keedy

Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is clean and comfortable and most of the staff are pleasant and helpful. The hotel interiors are dated and tired so is in need of a refurbishment. We chose the hotel as it is pet friendly and we had our 5 year old Cocker Spaniel with us. We had a pleasant stay until breakfast. We entered the restaurant with our dog in open view of all the staff. We were told to sit wherever we would like in the restaurant so we sat at a table with our dog. We had a nice breakfast which we had mostly finished when the restaurant manager shouted in an abrupt manner across the restaurant that dog’s weren’t allowed in and we had to go to the lounge. We felt put out by this a it would only have needed a quite polite word to ask us to retire to the lounge. We would not have minded sitting outside the restaurant to have breakfast if requested when we entered but were welcomed with our dog.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Good for a 3 star
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2024

10/10 Excellent

Ovidiu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly polite staff, very accomodating for our needs, would definitely go back
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. What a real Gem of a place. We stayed 2 nights in a family room (double & 2 full sized singles). Having read some less than favourable reviews we were a little nervous but we were delightfully surprised by what we found. The room was spacious, clean and comfortable. The corridor we stayed in had been recently decorated and was clean and fresh. The room hadn’t yet been upgraded but it was perfectly clean and met our needs (although it was very warm). The ladies changing rooms had been renovated and were fabulous. We choose to shower here each day after our swim rather than use the shower over the bath in room as they were so lovely. There was GHD hairdryers and straighteners available for use too. The pool was also lovely and clean and perfect for the kids. The staff were lovely, welcoming and so friendly. I was staying on my own with my kids and they could not have been more helpful. We even came home on the second day to find wonderful towel art on the beds. The kids loved this! We didn’t book breakfast due to poor reviews but we went along on our last morning and it was wonderful. The continental selection was varied and fresh. As the hotel was quiet we were told there was no buffet so everything was made fresh to order. My son rated their eggs in his top 5 which is real praise. As an added bonus I was able to use the free charging point twice and left on our last morning fully charged which saved us a stop off on our way home. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Traveled with family
Stayed 1 night in Oct 2024