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Wonderful stay

This was by far the nicest room/resort we have stayed in. After being cramped in many Japanese hotels and ryokans, this was much much larger with three queen/full size beds, a 65" TV and an outdoor bath (mineral salts available in the lobby). However, please understand that as this location is very remote, dining options in the area and transportation may be limited. This may be why we didn't see any foreigners there? However, they do provide pick-up service to and from the Shin-Iwakuni station depending on the room you're staying in given you contact them at least three days in advance. Although our Shinkansen was unexpectedly delayed by two hours due to rain/lightning, they patiently waited for our arrival and did not leave us stranded. Perhaps the only downside was that we only stayed two nights as I felt we could've done with some more downtime and taking advantage of the amenities including the bikes and SUPs. I hope to return again soon, staying for a longer time next time. Thank you Marissa Resort for giving us an incredible and memorable vacation!

Curious community, but everyone is friendly if you have the chance to talk to them in Japanese.

We loved our stay in Kurashiki at Yoruya. It’s a small, intimate hotel located on the edge of the Bikan Historical Quarter, within quick walking distance yet slightly removed and quiet (at least when we were there). The service level and attention to detail were top notch. All the staff we encountered were courteous and helpful and made us immediately feel at home. Upon arrival, our bags were whisked from the taxi and we were offered a personal and attentive check-in. Our standard room was extremely comfortable, modern, clean and large. We were really impressed by the care and detail that went into the design of the hotel, from the conversion of a historic property to the layout, and the room amenities. It has a minimalist, clean design that didn’t feel cold, but calming and peaceful. Everything felt intentional. We were so glad that breakfast and dinner were included in our booking so we got to experience the exceptional multi-course dinner and delicious breakfast. Since it was a small open-concept kitchen, it was a pleasure watching the chefs and the pride they took in their craft. The dining experience was a highlight. We thoroughly enjoyed our stay and wished we could have stayed another night at Yoruya and in this charming historic town. If you go, make sure you check out the Ohara Museum. We were astonished by the number of renowned artists represented.

Dropped our luggage off at 10am, had passports copied and we thought check in was complete ahead of coming back at official 3pm check in time. When we arrived again at 4pm we were directed to self check in machines in a huge queue and told we needed to check in again. At the machine, scanned passport but it couldnt find my booking, tried entering my details, still couldnt find the booking so was redirected to the counter. Eventually after a 10 min wait i was manually checked in. It would be better if the many staff monitlting the queue actuallu did the check in. Room was clean, but so tiny. No room with baggage in the room despite storinh bags under the bed. Okay for 1 night for 1 person maybe but not for couples. Bed up against a wall so exit only on one side.