Ona Hacienda del Alamo Golf Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ona Hacienda del Alamo Golf Resort

Outdoor pool
Reception
Desk, laptop workspace, free WiFi, bed sheets
Garden
Snack bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Pet friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Avenida Hacienda del Alamo 15, Fuente Alamo de Murcia, 30320
  • Hacienda del Alamo Golf Club
    2 min walk
  • Mar Menor Golf
    30 min drive
  • El Valle Golf
    35 min drive
  • Corvera (RMU-Region de Murcia Intl.)
    25 min drive

Room options

Junior Suite, 1 Queen Bed with Sofa bed, Terrace

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Superior Double or Twin Room, Terrace

  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

Basic Twin Room, 1 Bedroom

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this property

Ona Hacienda del Alamo Golf Resort

4-star Fuente Alamo de Murcia hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, concierge services, and a 24-hour front desk. Weekly housekeeping is available.
Ona Hacienda del Alamo Golf Resort offers 154 air-conditioned accommodations with hair dryers. This Fuente Alamo de Murcia hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is provided weekly.
Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.
Ona Hacienda del Alamo Golf Resort features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Fuente Alamo de Murcia hotel also offers a garden, concierge services, and an elevator. Complimentary uncovered self parking is available on site.

Ona Hacienda del Alamo Golf Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Ona Hacienda del Alamo Golf Resort has a restaurant on site.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Ona Hacienda Del Alamo Golf
Ona Hacienda del Alamo Golf Resort
Ona Hacienda del Alamo Golf Resort Hotel
Ona Hacienda del Alamo Golf Resort Fuente Alamo de Murcia
Ona Hacienda del Alamo Golf Resort Hotel Fuente Alamo de Murcia

Ona Hacienda del Alamo Golf Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 99 reviews" "
Rating 8 - Good. 33 out of 99 reviews" "
Rating 6 - Okay. 14 out of 99 reviews" "
Rating 4 - Poor. 4 out of 99 reviews" "
Rating 2 - Terrible. 7 out of 99 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 9 nights in Aug 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Beautiful swimming pool and rooms. Good sunbeds. In 6 days there was no cleaning of tiling area around pool. Appeared to be little to no maintenance of outside areas. Poorest service ever received in a hotel.
Stayed 5 nights in Sep 2024

6/10 Okay

Ian

Liked: Staff & service
We stayed here for a short break in early September, all in all we had a lovely break, however there are a few things that need dealing with before they become a bigger problem!! We knew the remoteness of the property so we had a hire car and had no issues with the location, actually we really enjoyed the location as we had day trips to Murcia, Cartagena, Mazzarron and Torrevieja all within an hours drive. The staff were lovely and friendly and the rooms and dining areas were clean and well presented. Food was good, typical buffet style but plenty of choice and fine for our 5 night stay. The issues were pretty much all as I had read in the previous reviews and unfortunately it doesn’t look like anything is being done to rectify them!!! The flies around the pool and outdoor areas I accept are pretty hard to deal with, but they are a real nuisance, I’m used to a few flies but this is really an issue here.. The pool is huge and fantastic and we enjoyed swimming, however the flies really spoilt our stay and we ended up heading out each day to the beach to escape them! Ants.. Everyday we had ants in the room! None when we arrived but I guess we must have disturbed them because they were relentless, we asked at reception but never fixed. Outdoor areas were looking unkept and in need of attention. So much potential here but it could go either way, Ona sort it out now or you will lose customers by not dealing with the issues, I see lots of lip service in your replies but no action!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

dorel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Family Reunion at Ona Hacienda del Alamo Golf Resort My wife and I recently had the pleasure of staying at Ona Hacienda del Alamo Golf Resort to celebrate a family reunion with my brothers, sisters, in-laws, and mom. The experience was nothing short of exceptional. The resort itself is a beautiful oasis, perfectly blending luxury with a relaxed, family-friendly atmosphere. The accommodations were spacious, comfortable, and well-appointed, providing us with the perfect setting for both relaxation and quality time with our loved ones. One of the highlights of our stay was the impeccable service. The staff went above and beyond to ensure that all our needs were met, making us feel welcome and cared for from the moment we arrived. Their attention to detail and warm hospitality truly enhanced our stay. The resort’s amenities were also top-notch. Whether it was enjoying a round of golf on the beautifully maintained course, lounging by the pool, or dining at one of the excellent on-site restaurants, there was something for everyone to enjoy. The surroundings were peaceful and scenic, providing the perfect backdrop for our family reunion. Overall, Ona Hacienda del Alamo Golf Resort provided us with an unforgettable experience, making our family reunion truly special. We left with wonderful memories and look forward to returning in the future.
Stayed 6 nights in Jun 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

2/10 Terrible

Nelson

Disliked: Cleanliness, staff & service, property conditions & facilities
The amount of ants and flys was too much to handle you couldn’t eat or drink in peace as they go on your food and even drink of water i felt so bad for one child that was crying because of it .
Stayed 6 nights in Aug 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jason

Stayed 3 nights in May 2024

8/10 Good

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 19 nights in May 2024

8/10 Good

Ginette

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel for Golfers and golfing only
My room was bright and large. Everything looks beautiful with flowers (I particularly love to see and smell lavender everywhere. Dining options not great: sometimes open, sometimes closed with no notification. Sometimes buffet, sometimes a la carte, again no notification. Reception: staff not too friendly (except for one young man, but unfortunately I did not take his name) Not gracefully offering assistance, even to simply call a taxi for me. I was also told that there was no other restaurants around. I had to eat at the hotel. However, while walking around, 2 minutes walk I found this community with a market store and 3 restaurants. Instead the front desk told me that I had to take a taxi to go to Fuente-Alamo. False advertisement: I chose ONA for the SPA which had been closed since the Pandemic.
Stayed 7 nights in May 2024

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
Lovely
We upgraded our room as we got there and hit pool was shut so we got a private pool which was fabulous! Few minor misses from the cleaner. Bath water wasn’t very hot which was a shame as it was a fantastic bath! Overall we had a great stay!
Stayed 2 nights in Apr 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is very remote with few onsite facilities. Definitely need to eat at the hotel but food choice poor and was always like warm, they have provided a microwave in the dining room to warm your food which isn’t appropriate when it should be warm to start with. We hired a car but no restaurants or cafes nearby, local town quite deserted. Very little choice, one fish, one meat, pasta, salad, cheese and a small desert selection. No table service, but drinks can be purchased at the bar that were quite expensive. Advertised as a spa hotel with indoor pool which was the reason we booked but this was closed for refurbishment and likely to be for the next 12 months. Outdoor pool far too cold to use and possibly closed, no one went in it for the week of our stay. Check out was 10am, charged us 10€ per hour for additional hour of late check out. No entertainment other than a golf course and a pool table. Room was large and spacious, bed very comfortable but it was full of ants including on the bed. Ants didn’t necessarily bother us but would no doubt be off putting to others. Would not stay again.
Stayed 7 nights in Mar 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed one night with my father, lovely friendly clean hotel, would I stay again definitely YES
Stayed 1 night in Jan 2024

6/10 Okay

Aleksandra

Liked: Staff & service
Disliked: Cleanliness
We had to stop on the way, and chose this hotel. The rooms are big and comfortable with good views. But they are pretty old and there is a strong smell of dust. The room was so dirty that I refused to shower and went straight home. Found somebodies nail first thing when entered the bathroom. I am not gonna start on the bed, the way it was made and the strong odor.
Stayed 1 night in Dec 2023

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room & area, was convenient for our 2 nights. Downside: Not enough food options, maybe because it was quiet? No hair dryer or tea/coffee making facilities in room
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Paul

Liked: Property conditions & facilities
Disliked: Cleanliness
Third stay
After last review I provided was asked to give it another go so I did. Staff still nice, service still slow and this time had someone else’s clothes I’m my room!? BEWARE!!! Swimming pool closed until early 2024 but hotels.com don’t tell people (it’s on the properties website but that doesn’t really help when booking on hotels.com) See other reviews saying the same thing…. also worth noting room doesn’t get cleaned or towels replaced for stays under 6 days - just crazy!? Real shame as this hotel could be great but needs some immediate changes to make it on par with others - it’s out of season but still things could be better
Stayed 7 nights in Oct 2023

10/10 Excellent

SAFWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good, but swimming pool was closed
Stayed 3 nights in Oct 2023

2/10 Terrible

Mehdi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2023

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Great room, food service needs improvement
The room was brilliant - one of the best rooms I've ever stayed in. The campus was great and the breakfast was ok, but the food service at dinner was appalling. It took about an hour and a half to get a drink and one course.
Stayed 1 night in Sep 2023

6/10 Okay

Graham

Disliked: Cleanliness
peaceful place but pool closed all 9 days.
Pool was closed for all of our 9 day stay . Place was quite deserted to which we didn’t mind too much . Breakfast was OK and staff were very friendly and happy which made a difference . We had to ask for towels to be changed daily and the room was only cleaned every 4 days which was ok for us . Very peaceful place but if you need the pool you better check before booking .
Stayed 9 nights in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good hotel, but fire alarm went off on two night from the 4 night stay
Stayed 5 nights in Jul 2023

8/10 Good

Sandra

Stayed 1 night in Jul 2023

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great property service shockingly slow
Property nice, rooms clean albeit they smell. (1003) Staff nice enough however the two main issues are the service is shockingly slow in every single area. Staff are nice enough but checkin just painful, bar the same. if you want just a coffee at breakfast that’s EUR 13 as they only do the buffet - the bar which will sell you a coffee only opens at 1100 in high season?!?! Want a pool towel - no separate towel room you have to go to main reception (if you get your timings wrong) stand and wait for the painfully slow checkin service of others to then pay EUR12 - (10 refundable deposit) to get your towel which is also a slow process - never been to a 4star hotel where you pay and leave a deposit for a simple towel? The hotel try’s to run with the lowest number of staff, one staff member at the bar two nights back and I was in a queue of 17 long…. What with the slow service you can wait a good 30 minutes. Expected a lot better - Ona have a long long way to go if they are to match its Sheraton predecessor. Oh and the second point is the inordinate amount of flies - appreciate nothing can be done outside but at least try and control internally (no attempts visible) whilst we were there - I stress a-lot of flies
Stayed 7 nights in Jul 2023