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Grand Hyatt Fukuoka

5.0 star property

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Photo gallery for Grand Hyatt Fukuoka

Executive lounge
2 bars/lounges, lobby lounge
Exterior
Couples treatment rooms, body treatments, aromatherapy, massages
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Housekeeping
  • Air conditioning

Explore the area

Map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, Fukuoka-ken, 812-0018
  • Canal City Hakata
    ‪1 min walk‬
  • Tenjin Underground Mall
    ‪12 min walk‬
  • Port of Hakata
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪11 min drive‬

Room options

View all photos for Executive Suite, 2 Twin Beds (Grand)

Executive Suite, 2 Twin Beds (Grand) | Down comforters, minibar, in-room safe, desk

Executive Suite, 2 Twin Beds (Grand)

  • 775 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Grand, Suite, 1 King Bed | Down comforters, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 2 Double Beds (Deluxe)

Club Room, 2 Double Beds (Deluxe) | Down comforters, minibar, in-room safe, desk

Club Room, 2 Double Beds (Deluxe)

  • 366 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Club Room, 1 Queen Bed

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Room, 1 Queen Bed

  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds (Deluxe)

Down comforters, minibar, in-room safe, desk

Club Room, 2 Twin Beds (Deluxe)

  • 484 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Room, 1 King Bed

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed (Deluxe)

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

Superior Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Other - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 5

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Stateroom, Suite, Annex Japanese-style - Non-Smoking

  • Sleeps 5

Superior Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Similar properties

Lobby

THE BLOSSOM HAKATA Premier

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (1466)
The price is $219
per night
$241 total
includes taxes & fees
Apr 6 - Apr 7
THE BLOSSOM HAKATA Premier

About this property

Grand Hyatt Fukuoka

Fukuoka hotel connected to a shopping center, steps from Canal City Hakata
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Grand Hyatt Fukuoka offers 372 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Grand Hyatt Fukuoka features a full-service spa, 2 hot tubs, an indoor pool, and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 11453 square feet (1064 square meters) include conference space. This business-friendly hotel also offers a fitness center, spa services, and a vending machine. Onsite parking is available (surcharge).

Grand Hyatt Fukuoka has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
THE MARKET F - This bistro specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
BAR FIZZ - This lobby lounge serves light fare only. Open daily.
MARTINI'S - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 1,980 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,175 for adults and JPY 2,588 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAR FIZZ
  • MARTINI'S
  • THE MARKET F

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,453 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to June 30 2025 (dates subject to change):
  • One of the bars/lounges
The property will be renovating from November 18 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10120 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5175 for adults and JPY 2588 for children
  • Self parking fee: JPY 1980 per night
  • Rollaway bed fee: JPY 10120 per night
  • Facilities fee: JPY 2200 per person, per night and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fukuoka Grand Hyatt
Grand Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Fukuoka Hyatt
Grand Hyatt Fukuoka Hotel Fukuoka
Hyatt Fukuoka
Grand Hyatt Fukuoka Hotel
Grand Hyatt Fukuoka Fukuoka
Grand Hyatt Fukuoka Hotel Fukuoka

Grand Hyatt Fukuoka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 1005 reviews
Rating 8 - Good. 237 out of 1005 reviews
Rating 6 - Okay. 70 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eng Kiong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful, especially the concierge team which helped me with sending packages promptly back home and retrieving lost property which kids misplaced. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Sreekrishnan, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Everything inside will cost a lot of money though.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dave, Waipahu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chun Yin Aidan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Focuses on details while providing heartwarming service.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

Kayne

Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast was amazing. Highly recommed
Stayed 1 night in Nov 2024

10/10 Excellent

Nency

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best 5 star hotels I’ve stayed at! I was greeted at the door and then told to sit and wait for available staff to help check us in even though there were 2 people opened for the aid. I watched someone else come in after us go up to them and asked to be checked in. I don’t know why I was sat down. Regardless, the hotel itself was spacious, clean, and conveniently attached to a mall so we did not have to go far to shop and eat. There was also a water show in the mall, which was cool. I only stayed 1 night so I can’t say too much about it, but this place was a good stop for us. Especially with our large luggage. Finding the hotel was a little confusing as the pathway leading to the hotel is a sharp turn from the train station exit. We walked a little further up and didn’t realize that. We turned around and saw the building from the other side and just tried following it instead.
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful awesome hotel
Honestly, it was one of the nicest hotels I've ever stayed in. Get a ClubRoom. It comes with breakfast, food throughout the day, access to they gym, and access to a simply amazing gym. It's also really centrally located, across the street from Nakasu island, next to Canal City, and around the corner from a really convenient metro station. The people are lovely.
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 4 nights in Oct 2024

8/10 Good

Khu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This one was connected to a mall, convenient to shop and eat around, the room itself was quite big and nice, just a little too pricey.
Stayed 1 night in Oct 2024

10/10 Excellent

shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptional!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a great location. Staff were very helpful from check in to check out.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my wife and I had a great stay. The service staff was mostly very friendly, the location is great, connection to the Canal City mall is convenient, excellent breakfast buffet, large rooms, and the amenities were the pros for us. The only negatives were at check in - our initial room smelled of cigarette smoke, and there were stains on the headboard and mould along the grout in the shower. We requested another room and the smell was better but there was still mould in the bathroom. The third room we requested was better and we could see that a staff member had cleaned the grout areas. I wish the grout could just be cleaned in all the rooms without having to ask. Two of the staff members helping us during check in ignored my wife when she followed up about the room, which we thought was rude, but the staff member showing us to our rooms was very helpful and friendly. Other than the hiccups at check in, all the service staff were wonderful and we had a positive stay.
Stayed 6 nights in Oct 2024

6/10 Okay

Pui Shan Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is dated needs some renovation
Stayed 4 nights in Sep 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Checking in was great. Staff was very accommodating and so nice. Great place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

max

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Seraphim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
A pleasant stay. Staffs were accommodating and professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy Ka Fung

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 1 night in Jun 2024

8/10 Good

Soo

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

FRANK CHI-HONG

Stayed 4 nights in Jul 2024

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
The staff is super helpful and nice. The location is near everything so convenient! It’s awesome
Stayed 1 night in Jul 2024

10/10 Excellent

Chou Im

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice location, tidy and neat room. All staffs are friendly and helpful. The lien, bed and pillow quality can be better. Good size for the bathroom, overall we had a great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2024