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Hotel JAL City Fukuoka Tenjin

4.0 star property

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Photo gallery for Hotel JAL City Fukuoka Tenjin

City view from property
Property amenity
City view from property
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
2-12-5 Daimyo, Chuo-ku, Fukuoka, Fukuoka, 810-0041
  • Tenjin Underground Mall
    ‪13 min walk‬
  • Fukuoka Mitsukoshi Department Store
    ‪15 min walk‬
  • Solaria Plaza
    ‪16 min walk‬
  • Fukuoka (FUK)
    ‪16 min drive‬

Room options

View all photos for Moderate Queen

Moderate Queen | Down comforters, desk, free WiFi, bed sheets

Moderate Queen

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin | Down comforters, desk, free WiFi, bed sheets

Superior Twin

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room | Down comforters, desk, free WiFi, bed sheets

Deluxe Room

  • 398 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Triple (Twin + Extra bed)

Superior Triple (Twin + Extra bed) | Down comforters, desk, free WiFi, bed sheets

Superior Triple (Twin + Extra bed)

  • Sleeps 5
  • 3 Large Twin Beds

Similar properties

Room

Nishitetsu Grand Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1971)
The price is $125
per night
$151 total
includes taxes & fees
Mar 9 - Mar 10
Nishitetsu Grand Hotel

About this property

Hotel JAL City Fukuoka Tenjin

4-star hotel in Chuo Ward
This hotel features a restaurant, self parking, and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel JAL City Fukuoka Tenjin offers 280 accommodations with coffee/tea makers and slippers. Beds feature down comforters. 43-inch flat-screen televisions come with pay movies.

Bathrooms include separate bathtubs and showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Fukuoka hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel JAL City Fukuoka Tenjin has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Cafe Contrail - This family restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,700 for adults and JPY 1,350 for children
  • A restaurant

Restaurants on site

  • Cafe Contrail

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is available for JPY 1089 per child ages 6-12, collected at the property.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2700 for adults and JPY 1350 for children
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Jal City Fukuoka Tenjin
Hotel JAL City Fukuoka Tenjin Hotel
Hotel JAL City Fukuoka Tenjin Fukuoka
Hotel JAL City Fukuoka Tenjin Hotel Fukuoka

Hotel JAL City Fukuoka Tenjin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1009 reviews
Rating 8 - Good. 272 out of 1009 reviews
Rating 6 - Okay. 48 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, Gibsons

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right outside the Akasaka station. Facilities were modern and clean. You can walk everywhere. Nice convenience/grocery across the street.
Stayed 4 nights in Nov 2024

10/10 Excellent

Haruyo

Stayed 2 nights in Oct 2024

10/10 Excellent

YANGEUN

Stayed 3 nights in Nov 2024

8/10 Good

Mikako

Stayed 1 night in Nov 2024

8/10 Good

Chanokkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

KAM PUI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Airport subway line to Akasaka exit 3 & walk less than 30 sec arrive hotel (very convenient). 2) supermarket & Starbucks just cross to road &7-11 walk one block. 3) 10mins walk or subway one stop to Tenjin for shopping.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
다 좋은데
슈페리어 트윈룸(엑스트라 베드)로 3인이 숙박하였습니다. 객실 안에 캡슐커피가 있고 맛도 좋았습니다. 어메니티들은 훌륭했으며 욕조가 커서 덩치 큰 저도 다 들어갔습니다. 다만 방은 생각보다 좁았으며 (비즈니스 책상에 의자를 꺼내지 못할정도였습니다.) 청소가 제대로 안되었습니다. 숙박 하루차에 침대 아래 바닥에 전 숙박객의 것으로 추정되는 약과 먹은 흔적이 보이는 스낵이 있었고 다음날에 룸 청소가 이루어졌는데 여전히 그대로 있더군요. 일부러 보이게끔 침대 간격을 넓혔는데도 아예 침대 아래는 청소할 생각이 없었던듯 그대로 남아있어서 불쾌했습니다. 모든게 다 좋았는데 바닥 청소가 아예 안이루어진다는걸 안 이후부터는 바닥의 불결함만 남았으며 최대한 바닥에 맨발을 딛지 않으려고했습니다. 5점 만점에서 오로지 청결문제로 2점을 뺀 3점 드립니다.
Stayed 3 nights in Nov 2024

10/10 Excellent

WEI JU

Stayed 1 night in Nov 2024

10/10 Excellent

SHINGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Nice location and Nice service
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was disappointed that I was not allowed to check in early (my colleague and I reached the hotel around 11.30am). A little generosity would have left a better impression on us, especially considering that many rooms would have been free at the time we came to the hotel as a lot of guests check out early. Besides, I checked out at 5am the next day, so no appreciation was shown for my not using the full benefit of the hotel facilities. A really good hotel chain always allows early check-in if rooms are available as this generates goodwill among guests.
Stayed 1 night in Nov 2024

10/10 Excellent

GEE KUAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay in Fukuoka
Stayed 2 nights in Nov 2024

8/10 Good

Khai Wor, Singapore

Traveled with group
Liked: Cleanliness, amenities
Lacks F & B services..
Stayed 2 nights in Nov 2024

6/10 Okay

Khai Wor, Singapore

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was just outside busy areas. Not bad.

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights stay
The staff speaks basic English, the rooms are clean and there's daily housekeeping if you request for it. The only drawback was theres hardly and trash bin in the hotel except in the rooms. There's a little convenient storencorner which only accepts cashless paynentm however, theres no bins around to dospose off the instant noodles that's sold there. That is really inconvenient. Otherwise, the stay is satisfactory. As the location is near to malls and subway station
Stayed 5 nights in Oct 2024

10/10 Excellent

GUILLAUME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient in a lovely neighbourhood. Dont forget to visit the jazz bar just opposite
Stayed 5 nights in Oct 2024

10/10 Excellent

Geminesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Fukuoka!
One simply cannot beat this location. It is still centrally located but is not situated right in the middle of the action. From Hotel JAL, we were able to walk to Tenjin, Daimyo and OhoriPark. We highly recommend this hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, 2-3 minute walk from subway station, bus stops also 2-3 minute walk, I love the room design, especially the separate shower and bath and rooms are clean and tidy. th daily housekeeping is also good
Stayed 3 nights in Oct 2024

10/10 Excellent

KEVIN, Canonsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and very clean. The staff was super friendly and helpful. They setup our luggage transfer from Fukuoka to Tokyo, which worked out great for us. The parking is easy and the staff eagerly assist with parking or getting your vehicle. The hotel is right next to the Akasaka subway station. The breakfast was good but didn't vary during our 11 day stay. That would be the only minor negative. But the hotel is affiliated with Japan Airlines, so there are probably more short-term guests that dont mind the same food for a few days. Overall, a very recommended place to stay.
Stayed 11 nights in Oct 2024

8/10 Good

Hing Luen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some wrong and we brought to the front desk. The girl reacted quickly and changed the room immediately for us. We are happy with the service.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. Thanks!
Stayed 4 nights in Oct 2024

8/10 Good

Po nga

Traveled with family
Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

seungju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024