This hotel features a restaurant, self parking, and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel JAL City Fukuoka Tenjin offers 280 accommodations with coffee/tea makers and slippers. Beds feature down comforters. 43-inch flat-screen televisions come with pay movies.
Bathrooms include separate bathtubs and showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Fukuoka hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel JAL City Fukuoka Tenjin has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Cafe Contrail - This family restaurant serves breakfast, lunch, and dinner.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Self parking on site (JPY 1,800 per night)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 1,250 for children
A restaurant
Restaurants on site
Cafe Contrail
Family friendly
Grocery/convenience store
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Shared microwave
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchairs on site
More
At least 80% lighting from LEDs
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
43-inch flat-screen TV
Pay movies
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
LED lighting
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is available for JPY 1089 per child ages 6-12, collected at the property.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1250 for children
Self parking fee: JPY 1800 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Jal City Fukuoka Tenjin
Hotel JAL City Fukuoka Tenjin Hotel
Hotel JAL City Fukuoka Tenjin Fukuoka
Hotel JAL City Fukuoka Tenjin Hotel Fukuoka
Hotel JAL City Fukuoka Tenjin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staffs were beyond rude, unhelpful and pretentious. They were very hospitable towards japanese but not towards tourists like ourselves. They did not greet nor smile during check in and check out. I needed to freeze my ice pack and borrow their freezer as I was carrying breastmilk and they made it seem like a chore. It was so odd that even requesting to book a taxi was a problem. The one during check out takes the cake. He didn't acknowledge our presence, glared at my mother and was very impatient and rude. If you do not want to serve tourists, do not work in this industry. It was absolutely infuriating and disgusting to be treated with such disrespect without reason. I wouldn't recommend this hotel at all. Location is ok but not the best.
Hotel is new and clean. Location is excellent and right in the city centre of Fukuoka. However, staff manner needs to be improved (especially to foreigner!) and should add at least a small gym room.
As one would expect from JAL, the hotel is in a very convenient location, about 10 stops from the Fukuoka airport via subway. Easy access to downtown. Clean, and calm, the hotel feels newer and stylish. Nice accents and subtle lighting throughout. Excellent amenities and beautiful o-furo bathroom, separate from the toilet. Deep bath with luxurious rain shower. Bed is comfortable with a variety of pillows. Nespresso machine in the room won’t disappoint early risers with online appointments back home. 6:30 to 9:30, breakfast is a wonderful, all-you-can-eat spread with so many options, from Western to Japanese style.