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Hotel JAL City Fukuoka Tenjin

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel JAL City Fukuoka Tenjin

City view from property
Property amenity
City view from property
Exterior
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
2-12-5 Daimyo, Chuo-ku, Fukuoka, Fukuoka, 810-0041
  • Yatai
    ‪12 min walk‬
  • Tenjin Underground Mall
    ‪13 min walk‬
  • Fukuoka Mitsukoshi Department Store
    ‪15 min walk‬
  • Fukuoka (FUK)
    ‪17 min drive‬

Room options

View all photos for Moderate Queen

Moderate Queen | Down comforters, desk, free WiFi, bed sheets

Moderate Queen

  • 226 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Twin

Superior Twin | Down comforters, desk, free WiFi, bed sheets

Superior Twin

  • 301 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room | Down comforters, desk, free WiFi, bed sheets

Deluxe Room

  • 398 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Triple (Twin + Extra bed)

Superior Triple (Twin + Extra bed) | Down comforters, desk, free WiFi, bed sheets

Superior Triple (Twin + Extra bed)

  • Sleeps 5
  • 3 Large Twin Beds

Similar properties

Room

Nishitetsu Grand Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1910)
The price is $139
per night
$168 total
includes taxes & fees
Feb 7 - Feb 8
Nishitetsu Grand Hotel

About this property

Hotel JAL City Fukuoka Tenjin

4-star hotel in Chuo Ward
This hotel features a restaurant, self parking, and a microwave in a common area. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel JAL City Fukuoka Tenjin offers 280 accommodations with coffee/tea makers and slippers. Beds feature down comforters. 43-inch flat-screen televisions come with pay movies.

Bathrooms include separate bathtubs and showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Fukuoka hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel JAL City Fukuoka Tenjin has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Cafe Contrail - This family restaurant serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,800 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 1,250 for children
  • A restaurant

Restaurants on site

  • Cafe Contrail

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 6-12. Breakfast is available for JPY 1089 per child ages 6-12, collected at the property.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1250 for children
  • Self parking fee: JPY 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Jal City Fukuoka Tenjin
Hotel JAL City Fukuoka Tenjin Hotel
Hotel JAL City Fukuoka Tenjin Fukuoka
Hotel JAL City Fukuoka Tenjin Hotel Fukuoka

Hotel JAL City Fukuoka Tenjin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1004 reviews" "
Rating 8 - Good. 265 out of 1004 reviews" "
Rating 6 - Okay. 48 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geminesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Fukuoka!
One simply cannot beat this location. It is still centrally located but is not situated right in the middle of the action. From Hotel JAL, we were able to walk to Tenjin, Daimyo and OhoriPark. We highly recommend this hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, 2-3 minute walk from subway station, bus stops also 2-3 minute walk, I love the room design, especially the separate shower and bath and rooms are clean and tidy. th daily housekeeping is also good
Stayed 3 nights in Oct 2024

10/10 Excellent

KEVIN, Canonsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and very clean. The staff was super friendly and helpful. They setup our luggage transfer from Fukuoka to Tokyo, which worked out great for us. The parking is easy and the staff eagerly assist with parking or getting your vehicle. The hotel is right next to the Akasaka subway station. The breakfast was good but didn't vary during our 11 day stay. That would be the only minor negative. But the hotel is affiliated with Japan Airlines, so there are probably more short-term guests that dont mind the same food for a few days. Overall, a very recommended place to stay.
Stayed 11 nights in Oct 2024

8/10 Good

Hing Luen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some wrong and we brought to the front desk. The girl reacted quickly and changed the room immediately for us. We are happy with the service.
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience. Thanks!
Stayed 4 nights in Oct 2024

8/10 Good

Po nga

Traveled with family
Liked: Property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

seungju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

2/10 Terrible

Vanese

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The staffs were beyond rude, unhelpful and pretentious. They were very hospitable towards japanese but not towards tourists like ourselves. They did not greet nor smile during check in and check out. I needed to freeze my ice pack and borrow their freezer as I was carrying breastmilk and they made it seem like a chore. It was so odd that even requesting to book a taxi was a problem. The one during check out takes the cake. He didn't acknowledge our presence, glared at my mother and was very impatient and rude. If you do not want to serve tourists, do not work in this industry. It was absolutely infuriating and disgusting to be treated with such disrespect without reason. I wouldn't recommend this hotel at all. Location is ok but not the best.
Stayed 4 nights in Sep 2024

8/10 Good

Yuen Ming Anny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

SHUK YU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

NAO

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
清掃がダメ
清掃が全く行き届いておらず、使用済みのカップやグラスの交換がなく、ホコリや髪の毛が落ちていたりと、残念なことが多かった。
Stayed 4 nights in Aug 2024

10/10 Excellent

danielle

Stayed 6 nights in Aug 2024

8/10 Good

Geoffrey

Stayed 4 nights in Aug 2024

8/10 Good

Chi Jui

Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Amenities
👍
Stayed 8 nights in Aug 2024

8/10 Good

YUKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lahaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jienan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 2 nights in Aug 2024

8/10 Good

YAT CHEUNG

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel is new and clean. Location is excellent and right in the city centre of Fukuoka. However, staff manner needs to be improved (especially to foreigner!) and should add at least a small gym room.
Stayed 6 nights in Jul 2024

10/10 Excellent

Hiroo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

chia ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jul 2024