Tenza Hotel at Hakata Station

4.0 star property

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Photo gallery for Tenza Hotel at Hakata Station

View Twin Room - Non-Smoking | Down comforters, desk, laptop workspace, blackout drapes
Exterior
Hallway
Deluxe Suite Room - Non-Smoking | Down comforters, desk, laptop workspace, blackout drapes
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013
  • Canal City Hakata
    ‪16 min walk‬
  • Tenjin Underground Mall
    ‪3 min drive‬
  • Port of Hakata
    ‪4 min drive‬
  • Fukuoka (FUK)
    ‪8 min drive‬

Room options

Deluxe Twin Room - Non-Smoking

  • 438 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View Twin Room - Non-Smoking

  • 227 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room - Non-Smoking

  • 305 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Run of the house, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room - Non-Smoking

  • 236 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View Queen Room - Non-Smoking

  • 214 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room - Non-Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite Room - Non-Smoking

  • 888 sq ft
  • Sleeps 4
  • 2 Double Beds

Universal Twin Room - Non-Smoking

  • 350 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Adjoining Twin Rooms - Non-Smoking

  • 452 sq ft
  • Sleeps 8
  • 4 Large Twin Beds

Junior Suite Room - Non-Smoking

  • 659 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Tenza Hotel at Hakata Station

4-star hotel in Hakata Ward
A restaurant, self parking, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tenza Hotel at Hakata Station offers 120 accommodations with slippers and hair dryers. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and children's slippers.

This Fukuoka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Fukuoka hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Tenza Hotel at Hakata Station is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Trattoria W Hakata - Onsite restaurant.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (JPY 1,500 per night)
  • Self parking on site (JPY 1,500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant

Restaurants on site

  • Trattoria W Hakata

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hospital bed
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Dining table
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1000 for children
  • Self parking fee: JPY 1500 per night
  • Nearby parking fee: JPY 1500 per night(164 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tenza At Hakata Fukuoka
Tenza Hotel at Hakata Station Hotel
Tenza Hotel at Hakata Station Fukuoka
Tenza Hotel at Hakata Station Hotel Fukuoka

Tenza Hotel at Hakata Station Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 338 out of 623 reviews
Rating 8 - Good. 220 out of 623 reviews
Rating 6 - Okay. 38 out of 623 reviews
Rating 4 - Poor. 18 out of 623 reviews
Rating 2 - Terrible. 9 out of 623 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located less than 10mins walking distance from the train station, many dining options and shopping around. However, the room and facilities are a bit dated, it will definitely need an uplift. Overall, it’s comfortable to stay in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great; only a 5 min walk from Hakata Station, 7-11 next door and restaurants and shopping in the area. Breakfast in the hotel was delicious! Room size is typical for hotels in the city in Japan (but small for American standards). We spent most of the day sightseeing and all we needed was a nice clean room to shower and sleep. This hotel was awesome and I would definitely stay again if we travel to Fukuoka.
Stayed 3 nights in Nov 2024

8/10 Good

Winnie

Stayed 2 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station so easy to just walk here from a train. Direct area around it is busy but a bit grimy. Still very walkable to shopping or to the street vendors
Stayed 2 nights in Nov 2024

8/10 Good

Yiu Cheung

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel outlook and common areas but a bit old and lack of maintenance inside the room. Location is walkable distance to the Train station and a lot of eating places around the hotel location.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Nov 2024

6/10 Okay

Priscilla

Stayed 2 nights in Nov 2024

10/10 Excellent

PAMELA

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Excellent staff and service. Our room was very spacious and comfortable, and the location was very central and convenient to our needs. There were many great restaurants all in a short walking distance.
Stayed 1 night in Nov 2024

8/10 Good

Winnie

Traveled with partner
Liked: Property conditions & facilities
Nicely located near Hakata Station with a lot of places to shop and eat. The place was nicely run and staff are courteous and helpful. The other critics are there were obvious stains on the carpet by the bedside on all three rooms that I have stayed. Hope management can take notice. Apart from that I do recommend this hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Cory

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice property near Hakata Station
Stayed 5 nights in Oct 2024

10/10 Excellent

Rex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this property. Very good
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice and the staff are very helpful and kind. Also it has a very good buffet breakfast.
Stayed 1 night in Oct 2024

2/10 Terrible

Ian, Almonte

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway smelled awful, hotel was outdated, and there was very little in the way of amenities. Staff were not very welcoming or helpful. Great location but that was about it. Bathroom was outdated with lots of black mold on the tub. Definitely wouldn't reccomend.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Property conditions & facilities
Good value & clean hotel near the train station
Simple and adequate hotel near the train station and convenient stores. Pillow is small and very soft for my likings, else all is good and value for $$$.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marianela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Halloween decorations and free candies for guests, plenty of amenities, amazing breakfast buffet, spacious room, free laundry is a plus! Amazing staff and customer service! Hotel very close to the airport, location is amazing!
Stayed 6 nights in Oct 2024

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, lots of restaurant nearby
Stayed 3 nights in Sep 2024

10/10 Excellent

Yoshiko

Stayed 2 nights in Sep 2024

10/10 Excellent

Luis Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very concenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Hakata station and also right across to Yodobashi camera. Staffs were nice and helpful. Rooms are on the smaller side but enough to open a full suitcase in a corner
Stayed 1 night in Sep 2024

10/10 Excellent

Sreewan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs and clean hotel. Walkable to the train station. Lots of eateries around. Recommand this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

ZILU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, very friendly staff
Stayed 4 nights in Aug 2024

6/10 Okay

john

Very below average. Did not clean or make bed daily.
Stayed 2 nights in Aug 2024