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Hotel Windsor

4.0 star property

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Photo gallery for Hotel Windsor

Exterior
Lobby sitting area
Front of property
Breakfast, lunch and dinner served
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Laundry
  • Air conditioning

Explore the area

View in a map
Rua das Hortas 4C, Funchal, 9050-024
  • Funchal Farmers Market
    ‪3 min walk‬
  • Town Square
    ‪3 min walk‬
  • CR7 Museum
    ‪12 min walk‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Free minibar, blackout drapes, cribs/infant beds, free WiFi

Standard Single Room

  • Sleeps 1
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Free minibar, blackout drapes, cribs/infant beds, free WiFi

Triple Room

  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Free minibar, blackout drapes, cribs/infant beds, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Windsor

4-star Funchal hotel close to CR7 Museum
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Hotel Windsor offers 67 air-conditioned accommodations with free minibar items and complimentary newspapers. 32-cm LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include portable fans and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Funchal hotel also offers an outdoor pool, a rooftop terrace, and a library. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Windsor has designated areas for smoking.

Hotel Windsor has a restaurant serving breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 5 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm LCD TV with cable channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Free daily newspapers
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 6.50 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 5 per day
  • In-room safe fee: EUR 1.00 per day
  • Crib (infant bed) fee: EUR 6.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 7245

We should mention

Pool access available from 10 AM to 7:00 PM

Property is also known as

Hotel Windsor Funchal
Windsor Funchal
Windsor Hotel Melbourne
Hotel Windsor Hotel
Hotel Windsor Funchal
Hotel Windsor Hotel Funchal

Hotel Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 194 reviews
Rating 8 - Good. 92 out of 194 reviews
Rating 6 - Okay. 53 out of 194 reviews
Rating 4 - Poor. 16 out of 194 reviews
Rating 2 - Terrible. 6 out of 194 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Kathryn Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Art deco building. Shower soaked floor in room until I altered flow from shower. Very friendly staff.
Stayed 4 nights in Mar 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New year

Hotel was very welcoming on arrival , staff everywhere very pleasant and attentive , we have stayed there for the past 3 years for new year and was shocked when we were told €5 to park in the hotel per night
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very central for the town of Funchal. The room had everything and the lady on reception was very very helpful and friendly. The cooked breakfast could have been warmer and the restaurant kept odd hours and didn't feel like it was part of the hotel. As you are in the heart of the town you have to expect noise at night from residents living nearby
Stayed 3 nights in Nov 2024

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast, and amazing staff!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very nice.
Stayed 3 nights in Jul 2024

6/10 Okay

Gabriela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The facilities are very old. Bed is uncomfortable. There was the strangest persistent noise in my room. The noise from the streets was also annoying at night.
Stayed 3 nights in Jul 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, parking was ok for 5 euros por day and clean
Stayed 5 nights in Jun 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was friendly and helpful with my questions certain times above and beyond. There was no issue with cleanliness.
Stayed 4 nights in Nov 2023

6/10 Okay

Michaela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stuff is amazing but the property and furniture is pretty old. No minibar and no coffee in the room although there is a kettle. I called ahead to confirm my booking but when I arrived I was told the hotel was overbooked and I have to go to Garisol for two days. Well ok but I also booked yours to pick me up from Windsor so this added extra costs to my trip. When I arrived to original booked room I was pretty disappointed - the toilet was dirty and the bed linens very worn off with someone’s hair on it. I got like 20 nasty mosquito/fly bites overnight and when I asked for help the receptionist told me “you must have opened the window and let them in” which I didn’t do it wasn’t nice to hear but I was given a spray and a gel which helped at least, so I was thankful for that. The pool is nothing like the picture. Pretty and small for full hotel of people. All and all slightly traumatized from this trip since I was tossed around like a hot potato and ended up getting eaten by insect. Better spend more and get better hotel.
Stayed 4 nights in Aug 2023

8/10 Good

Zoia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Isolina Virgínia Pereira

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2021

6/10 Okay

Verified traveler

Covid cancellation

Because of covid and flight cancellation we did not go to Madeira. We informed you in November!
Stayed 7 nights in Dec 2020

8/10 Good

Hansa0812

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed at Hotel Windsor for 7 days during December 2019 and had a wonderful time. The receptionists were very warm, helpful and considerate. The restaurant chef was enthusiastic and made interesting and nice main dishes. The cleaning of room was very good. This very central-located hotel is equipped with its own parking places. We would surly like to come back next time.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a good location close to everything 👌 I'm afraid I did find the bed, uncomfortable ☹️
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
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Stayed 4 nights in Oct 2019

8/10 Good

Lauren, Lisbon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ratings said that this hotel is 4 star but the bedrooms are old and outdated. The bathroom was pretty modern and pleasant enough. However the toiletries provided are very cheap and providing better quality shampoo and soap would drastically improve the experience! The furnishings need to be replaced in the bedroom though because they are old and worn (the old bed, headboard, wardrobe and desk were all made of an old wooden furniture from another age). Everything else including the reception, dining area and foyer were very modern and pleasant to be in. The staff too were very friendly and lovely and helpful.
Stayed 7 nights in Jun 2019

6/10 Okay

Antony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

A nice hotel, but.....

The Windsor was working so well for us until we asked for a key to the safe in the room. We were told that it would cost us 20 Euro per day! Plus a Key deposit! This is unacceptable! We have never paid to use an in-room safe anywhere in the world and, while the Windsor is a very nice hotel, it's not nice enough to demand that. We left our 'stuff' in the rental car that we parked next to the entrance to Reception (Front Desk) where it would be seen by the receptionist. The complimentary breakfast was about standard fare. The hot choices were, at best, luke-warm and the the cold choices were good. We reported that the TV in our room had dropped some English-speaking channels. Four days later, when we checked-out, nothing had been done, nor had the staff got back to us. Twice, we went to the Pool Bar on the roof to get a snack. The bar was open but no-one was there. There are no power outlets on the desk or the bedside tables. The only outlets are between the desk and the Mini-Bar but this was taken up by the Mini-Bar, TV and Table Lamps. The others are on the walls under the bedside tables requiring you to get on your knees and grovel to get a plug into the wall outlet. Surprisingly, there is no Tea/Coffee making facility in the room.
Stayed 7 nights in Jan 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service

Very limited parking

If you are specifically looking for somewhere with parking, as we were, this is not the hotel for you. There are 3 spaces in total which is not enough, even for a small hotel.

6/10 Okay

CHPL, Scotland

Liked: Cleanliness, staff & service

Middle of Town

Dated, worn furniture in room. Rooms on the street side suffer badly from late night & early morning noise. Staff friendly and most speak very good English. Hot breakfast is clod and greasy.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel have a good staff but the car park is wasn't good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location/helpful and friendly staff

My experience with the hotel was very good. I stayed there 8 days and loved the fact that I was in the centre of Funchal. The reception staff was very lovely and helped me organising different tours where I was picked up from the hotel and brought back. The tours were great. I had an accident and hurt myself in the room the first aide person arrived straight away after I called reception. Unfortunately the injury was worse than I liked and I lost lots of blood the hotel manager and the cleaning ladies all were all there to help. They all were worried about the blood loss and did their utmost best to help me. After my return from the A&E the reception lady has checked on how I was doing. They were really great with helping to find the clinic to do further checks on my wound and stitches. I would recommend the hotel for his great location and great team.

8/10 Good

David , Bristol

Liked: Cleanliness, staff & service

City centre hotel

Had a wonderful holiday in lovely madeira where everyone we met was warm and welcoming.