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Pestana Grand Premium Ocean Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Grand Premium Ocean Resort

Indoor pool, outdoor pool
Garden
Interior
Exterior
Superior Room, Sea View | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
23 Rua da Ponta da Cruz, Funchal, 9000-103
  • Centro Comercial Forum Madeira
    4 min walk
  • Ponta Gorda Bathing Complex
    6 min walk
  • Lido Bathing Complex
    18 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    25 min drive

Room options

View all photos for Suite, Sea View

Suite, Sea View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, Sea View

  • 645 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | View from room

Superior Room, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • 376 sq ft
  • Sea view
  • Sleeps 4

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | View from room

Double or Twin Room, Sea View

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Partial Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double or Twin Room, Partial Sea View

  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Land View)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double or Twin Room (Land View)

  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Pestana Carlton Madeira Ocean Resort Hotel

Pool
Hot Tub
Spa
Pet friendly
4.4 out of 5, Excellent, (1019)
The price is $137
per night
$147 total
includes taxes & fees
Dec 7 - Dec 8
Pestana Carlton Madeira Ocean Resort Hotel

About this property

Pestana Grand Premium Ocean Resort

5-star Funchal hotel walkable to Centro Comercial Forum Madeira
This smoke-free hotel features 3 restaurants, an indoor pool, and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Pestana Grand Premium Ocean Resort offers 177 accommodations with safes and coffee/tea makers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool and an indoor pool, Pestana Grand Premium Ocean Resort provides an outdoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Pestana Grand Premium Ocean Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Restaurante Atrium - This restaurant serves breakfast and dinner.
Restaurante Au Tagine - This restaurant specializes in Moroccan cuisine and serves dinner only. Open daily.
Trattoria La Fontana - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Pool Bar - This bar specializes in Mediterranean cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Pool Bar
  • Restaurante Atrium
  • Restaurante Au Tagine
  • Trattoria La Fontana

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Drinks are not included for half board rate bookings.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3975

We should mention

A car is not required for transportation to and from this property

Property is also known as

LTI Pestana Grand
LTI Pestana Grand Ocean
LTI Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
LTI Pestana Grand Ocean Resort Hotel Funchal
Pestana Grand
Pestana Grand Ocean
Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Funchal
Pestana Grand Premium Ocean Resort Hotel Funchal

Pestana Grand Premium Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 552 reviews" "
Rating 8 - Good. 197 out of 552 reviews" "
Rating 6 - Okay. 27 out of 552 reviews" "
Rating 4 - Poor. 7 out of 552 reviews" "
Rating 2 - Terrible. 9 out of 552 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Outside areas are lovely - the building could do with some work.
Stayed 7 nights in Aug 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Lovely seawater pool.
Stayed 10 nights in Aug 2024

8/10 Good

Alison

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in May 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Matt

Stayed 1 night in Apr 2024

8/10 Good

Oleksandr

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great team , very helpful. Property needs updating.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room were priceless, the customer service was top notch, and the use of Judita's laundry service was both efficient and s cost savings.
Stayed 5 nights in Jan 2024

8/10 Good

Abhirama

Liked: Staff & service
Great location, great staff and amenities
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Good stay, convenient location. Good meals
Stayed 3 nights in Dec 2023

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Alison Wai Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet selections were good for breakfast and dinner. Enjoyed the pool area and nice walk along the promenade. However as most guests mentioned the hotel needs updating.
Stayed 6 nights in Nov 2023

10/10 Excellent

Suresh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and amenities were wonderful and location was good with easy access
Stayed 3 nights in Oct 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We walked the Lido everyday to Praia Formosa and we walked one day to Funchal (60 minutes). We also used the Yellow Hop On Hop Off bus which had 2 stops really close to the hotel. The staff could not be more helpful. Ask for a west facing room. We had a lovely ocean view, but could not see sunset from our balcony. No problem, easily seen from the pool area.
Stayed 7 nights in Sep 2023

8/10 Good

wade

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They will take good care of you!! Any problem you have they are there to fix. Very caring staff and great option. I would stay there again for sure!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food at the hotel
Breakfast good. Evening dinner ok if you eat in one of the themed restaurants otherwise eat out.
Stayed 2 nights in May 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - highly recommend.
Lovely hotel with great amenities. Excellent large room which was very comfortable. Beautiful gardens and quiet surroundings but about 1 hour walk to centre of Funchal. There is no hotel shuttle into Funchal - would be good if provided as buses are quite busy. Choice of restaurants was good and half board a good option although there are plenty of restaurants on the walk in to Funchal. There is no shuttle service from or to the airport - either taxi (€45 approx) or bus. Tea/coffee supplied on arrival but need to request after if more required as not automatically replenished. Overall would highly recommend if you are happy to walk or bus to Funchal when needed.
Stayed 11 nights in Apr 2023

10/10 Excellent

Rashmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2023

10/10 Excellent

Christopher

Stayed 7 nights in Apr 2023

10/10 Excellent

Ann Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with everything you would need
Stayed 7 nights in Apr 2023

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We particularly enjoyed the outdoor pool area and the hotel generally was lovely. The buffet restaurant was poorly organised for easy flow of guests. It was good to have alternative options. Some staff were excellent; others were possibly still being trained. If we asked for coffee, we needed to remember to ask for cups too! Our sea view room was beautiful and spacious. Please get rid of the plastic mattress protectors though - so uncomfortable.
Stayed 7 nights in Mar 2023

10/10 Excellent

Robert, Mansfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Madeira's a great spot to vacation and we thoroughly recommend the Pestana Grand Ocean Resort. It's in a quiet location - about 25 mins drive from the airport, so no flight noise and far enough away from the cruise ship dock to be impacted by their daily arrival - but still convenient for Funchal via bus or walking along the promenade. The staff were great and very friendly/helpful, the room we booked had a fine ocean view and was spotless. We'd certainly stay there again.
Stayed 7 nights in Mar 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good all around resort, if a little quiet and sedate for some. Could use another seafood restaurant nearby instead of a couple of miles away. Maybe not charge for every little thing. Still, we had a good stay.
Stayed 3 nights in Feb 2023