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Fenix West

3.5 star property

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Photo gallery for Fenix West

3 Bedroom Premier Suite (Triple Key) | Living area | TV, Netflix, streaming services
1 Bedroom Suite | Desk, blackout drapes, soundproofing, iron/ironing board
3 Bedroom Penthouse Suite | Terrace/patio
3 Bedroom Penthouse Suite | Private kitchen | Espresso maker, highchair
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
$143
Nov 20 - Nov 21

Explore the area

View in a map
Kitanominecho, Furano, Hokkaido, 076-0034
  • Place, Furano Ski Resort
    ‪1 min walk‬
  • Place, Ningle Terrace
    ‪5 min drive‬
  • Place, Garden of Wind
    ‪8 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪50 min drive‬

Room options

View all photos for Superior Hotel Room

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Hotel Room

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Desk, blackout drapes, soundproofing, iron/ironing board

1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed

View all photos for 1 Bedroom Premier Suite

Desk, blackout drapes, soundproofing, iron/ironing board

1 Bedroom Premier Suite

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for 2 Bedroom Premier Suite (Dual Key)

Desk, blackout drapes, soundproofing, iron/ironing board

2 Bedroom Premier Suite (Dual Key)

10.0 out of 10
Exceptional
(3 reviews)
  • 775 sq ft
  • Sleeps 5
  • 4 Twin Beds OR 2 Double Beds

View all photos for 3 Bedroom Premier Suite (Triple Key)

Espresso maker, highchair

3 Bedroom Premier Suite (Triple Key)

10.0 out of 10
Exceptional
(2 reviews)
  • 1076 sq ft
  • Sleeps 7
  • 6 Twin Beds OR 3 Double Beds

View all photos for 3 Bedroom Penthouse Suite

Desk, blackout drapes, soundproofing, iron/ironing board

3 Bedroom Penthouse Suite

  • 1076 sq ft
  • Sleeps 7
  • 6 Twin Beds OR 3 Double Beds

View all photos for 3 Bedroom Penthouse Residence

Desk, blackout drapes, soundproofing, iron/ironing board

3 Bedroom Penthouse Residence

  • 1173 sq ft
  • Sleeps 7
  • 6 Twin Beds OR 3 Double Beds

View all photos for 1 Bedroom Premier Suite (A)

Desk, blackout drapes, soundproofing, iron/ironing board

1 Bedroom Premier Suite (A)

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for 1 Bedroom Premier Suite (B)

Desk, blackout drapes, soundproofing, iron/ironing board

1 Bedroom Premier Suite (B)

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Hotel Room A1

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Hotel Room A1

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Hotel Room A2

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Hotel Room A2

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Hotel Room B

Desk, blackout drapes, soundproofing, iron/ironing board

Superior Hotel Room B

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

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About this property

Fenix West

3.5-star Furano hotel steps from Furano Ski Resort
With direct access to the slopes, Fenix West offers amenities like ski storage, complimentary wireless internet access, and free self parking. Housekeeping is available once per stay.
Fenix West offers 44 air-conditioned accommodations with espresso makers and slippers. Televisions come with cable channels and Netflix.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Furano hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers ski-in/ski-out access, ski storage, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Fenix West is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Ronin Coffee - This café serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: JPY 2,500 per person
  • A coffee shop/cafe

Restaurants on site

  • Ronin Coffee

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 7 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JPY 7000.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2500 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: JPY 7000 per night
  • Crib (infant bed) fee: JPY 7000.0 per night
  • Laundry fee: JPY 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Fenix West Hotel
Fenix West Furano
Fenix West Hotel Furano

Fenix West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 92 reviews
Rating 8 - Good. 18 out of 92 reviews
Rating 6 - Okay. 2 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel Lai Ching

Stayed 3 nights in Jul 2025

8/10 Good

Bernadette Zoey Lim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern decor. Friendly front desk staff. Just need to take note of the timing when it will be unmanned. Spacious space with adequate cutlery/utensils for simple cooking
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

haneui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very spacious and new. The location is fantastic if you are driving. Close to many amenities like convenient shops and restaurants (within 15 mins drive or less). Free laundry near lobby area. However, parking is limited on property.
Stayed 2 nights in Jun 2025

10/10 Excellent

YANG GUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Su Teng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean with amenities. Service staff (Dorothy) is friendly and helped recommend dining places and things to do around Furano. It’s convenient if you have a car and parking was not an issue as there’s a large parking area about 3-5 mins away by foot if you can’t parked at the smaller carpark beside the hotel. It’s just around a ski slope but we didn’t make use of that since we went in summer.
Stayed 2 nights in Jun 2025

10/10 Excellent

HSIN YI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間很大很乾淨，櫃檯人員服務很親切，下次來北海道還想再來住！
Stayed 2 nights in Jun 2025

10/10 Excellent

Nur Ilyana

Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit.
Stayed 3 nights in Jun 2025

10/10 Excellent

Meow Lin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is quiet, convenient and clean. The bed is very comfortable. It is easy to drive to attractions from here. There is a petrol kiosk just around the corner. Coffee and toast downstairs (Ronin) is great to start your day. There are few great dinning options just 5-7min walk from the property. The view of the mountains in the day and the lights of the houses in the night between the mountains and property are fantastic. Drive to Furano townis just 10min away with great food, pharmacy and supermarket.
Stayed 5 nights in May 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Ho Tiong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

HNIN YADANAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English.
Stayed 2 nights in Oct 2024

6/10 Okay

Chor Chun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nil
Stayed 2 nights in Oct 2024

10/10 Excellent

Su Lin Anna P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was spacious, very clean and well-maintained.
Stayed 2 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great stay at Fenix West. Room was very clean and well-maintained. Spacious too
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024