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Kempinski Hotel Fuzhou

5.0 star property

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Photo gallery for Kempinski Hotel Fuzhou

Lobby
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Sports facility
Breakfast, lunch, dinner served; Fusion cuisine, garden views
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Parking included
  • Housekeeping
  • Breakfast available

Explore the area

Map
No. 1 Hengyu Road, Fuzhou, Jinan District, 350000
  • Taihe Plaza
    ‪10 min walk‬
  • Hot Spring Park
    ‪3 min drive‬
  • Wuyi Square
    ‪5 min drive‬
  • Fuzhou (FOC-Changle Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed (Executive Premium Room King)

Room, 1 King Bed (Executive Premium Room King) | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed (Executive Premium Room King)

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Executive Premium Room Twin)

Deluxe Room, 2 Twin Beds (Executive Premium Room Twin) | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds (Executive Premium Room Twin)

  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Garden View (Executive Room)

Deluxe Room, 2 Twin Beds, Garden View (Executive Room) | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Garden View (Executive Room)

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • 839 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (Executive Suite)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Suite, 1 King Bed, Garden View (Executive Suite)

  • 914 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Garden View (Deluxe Room Garden View)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 2 Twin Beds, Garden View (Deluxe Room Garden View)

  • 430 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View (Deluxe Room City View)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe Room City View)

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View (Deluxe Room Garden View)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Superior Room, 1 King Bed, Garden View (Deluxe Room Garden View)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Executive Room)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View (Executive Room)

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View (Deluxe Room City View)

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (Deluxe Room City View)

  • 430 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Crowne Plaza Fuzhou Riverside by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (51)
The price is $89
per night
$104 total
includes taxes & fees
Mar 9 - Mar 10
Crowne Plaza Fuzhou Riverside by IHG

About this property

Kempinski Hotel Fuzhou

5-star hotel in Jin'an District
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Kempinski Hotel Fuzhou offers 327 accommodations with minibars and safes. Tempur-Pedic beds feature premium bedding. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

6 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Kempinski Hotel Fuzhou features a full-service spa, 6 hot tubs, an indoor pool, and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle and a train station pick-up service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Kempinski Hotel Fuzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
K-Coffee - Overlooking the garden, this buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Taifu Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Yunge Grill - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
LOBBY LOUNGE - Onsite lobby lounge. Open daily.
KEMPINSKI THE DELI - This delicatessen serves breakfast, lunch, and dinner. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 168 for adults and CNY 84 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • K-Coffee
  • KEMPINSKI THE DELI
  • LOBBY LOUNGE
  • Taifu Restaurant
  • Yunge Grill

Things to do

  • 6 spa tubs
  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 345.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 345.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Fuzhou
Kempinski Hotel Fuzhou Hotel
Kempinski Hotel Fuzhou Fuzhou
Kempinski Hotel Fuzhou Hotel Fuzhou

Kempinski Hotel Fuzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 68 reviews
Rating 8 - Good. 16 out of 68 reviews
Rating 6 - Okay. 6 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 4 out of 68 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sau Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Sau Jun

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

amy

Liked: Staff & service
Disliked: Cleanliness
Old, not clean
Stayed 1 night in Sep 2024

8/10 Good

Charles

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Fengfei

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I recently stayed at this hotel, and while the facilities were decent, the service at the front desk was extremely disappointing. The staff seemed completely uninterested in helping guests. They had a "poker face" and were incredibly unapproachable, responding to questions or requests with the bare minimum effort, if at all. It felt like they couldn't care less about providing good service or ensuring a pleasant stay for their guests. This lack of warmth and hospitality left a bad impression, and unfortunately, it overshadowed what could have been a pleasant stay. Management needs to seriously consider training their front desk staff in customer service, as this kind of attitude is unacceptable in the hospitality industry.
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmy Kao Chin

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Amazing experience with very helpfull staff…
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location
Hotel was in great location. Many eateries near hotel, Metro within couple of minutes walk from hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

YUE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Mar 2024

10/10 Excellent

YUE

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, very helpful, professional staff.
Stayed 1 night in Mar 2024

2/10 Terrible

Guang, newark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Guang, newark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Guang, newark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yu ying

Stayed 2 nights in Jun 2023

10/10 Excellent

Ed

Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Nov 2019

10/10 Excellent

HUAWEI, brisbane australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled Fuzhou for two days, i lived in this hotel for one night. it has very very very friendly staff, and very very very high class room equipments. Yes, i high recomand it.
Stayed 1 night in Apr 2019

10/10 Excellent

Kwek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
it is amazing stay. It was made better with Jack cai extreme detail service. Will definitely visit again
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Rude staff to check the room around 2AM due to their false smoke detector. And they refuse to offer any discount for the sleepless night.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2019

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

huihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kempinski
Overall very good experience
Stayed 2 nights in Jan 2019