Mercure Annemasse Porte de Genève

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Annemasse Porte de Genève

Exterior
Pillowtop beds, minibar, in-room safe, desk
Bar (on property)
Exterior
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Parking included
  • Room service
  • Laundry

Explore the area

Map
9 rue des jardins, Gaillard, Haute-Savoie, 74240
  • Private Hospital Country De Savoie - General Health Ramsay
    9 min walk
  • City Center Shopping Area
    9 min drive
  • Rue du Rhône
    9 min drive
  • Geneva (GVA-Cointrin Intl.)
    21 min drive

Room options

Classic Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed (Fitness)

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Privilege, Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Annemasse Porte de Genève

4-star Gaillard hotel walkable to Private Hospital Country De Savoie - General Health Ramsay
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Self parking is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Mercure Annemasse Porte de Genève offers 79 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This eco-certified hotel also offers an outdoor pool, a terrace, and multilingual staff. Complimentary self parking is available on site.

Mercure Annemasse Porte de Genève is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
La Yourte - Overlooking the pool, this brasserie specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 8.50 to 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Yourte

Things to do

  • Bicycle storage
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,938 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8.50 to 18.90 for adults, and EUR 00.00 to 18.90 for children
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Annemasse Porte De Geneve Hotel Gaillard
Mercure Annemasse Porte Genève
Mercure Annemasse Porte Genève Gaillard
Mercure Annemasse Porte Genève Hotel
Mercure Annemasse Porte Genève Hotel Gaillard
Mercure Annemasse Porte Geneve
Mercure Annemasse Porte de Genève Hotel
Mercure Annemasse Porte de Genève Gaillard
Mercure Annemasse Porte de Genève Hotel Gaillard

Mercure Annemasse Porte de Genève Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 348 reviews" "
Rating 8 - Good. 135 out of 348 reviews" "
Rating 6 - Okay. 60 out of 348 reviews" "
Rating 4 - Poor. 29 out of 348 reviews" "
Rating 2 - Terrible. 16 out of 348 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Carole

Liked: Cleanliness
Property felt very clean and well presented . Unfortunately the aircon wasn’t great and the room was quite warm
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, accommodating staff
Accommodating, friendly staff, provided great service in setting up the crib for our granddaughter. Had a great family meal in the hotel restaurant prepared by chef.
Stayed 1 night in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Nahid

Liked: Cleanliness, staff & service, property conditions & facilities
rate and view
Stayed 9 nights in Jun 2023

10/10 Excellent

Allan R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off motorway good place to stop before crossing Alps
Stayed 1 night in Apr 2023

10/10 Excellent

Leena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

tomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Suresh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business friendly - that’s about it
Stayed 1 night in Nov 2022

10/10 Excellent

SABRI

Stayed 2 nights in Sep 2022

6/10 Okay

Weimin

Traveled with family
Liked: Staff & service
Average value for this basic facility.
Stayed 1 night in Aug 2022

4/10 Poor

sameh

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Air conditioning is not working . Bathroom not cleaned well. No soap in bathroom
Stayed 1 night in Jul 2022

10/10 Excellent

CHRISTOPHE

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the staff so nice !!!
Stayed 2 nights in Apr 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel, very good value
This is one of the most charming, welcoming hotels I’ve ever had the pleasure of staying in. The lobby has a large firepit that smells amazing when you walk in. There’s a brilliant restaurant on-site with delicious, affordable food that can even be ordered via room service. The receptionist was so kind and friendly, spoke excellent English and was very sweet to our dogs. The only potential downside I can think of is that it’s rather close to the highway, but we weren’t bothered by any noise. It was actually convenient since we were passing through on a road trip.
Stayed 1 night in Dec 2021

10/10 Excellent

Meltem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly stuff, good location and clean
Stayed 1 night in Dec 2021

8/10 Good

Lukasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean and quiet
Good hotel, clean and quiet, recommend
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luke
Apart of loud party in the next room, and sleepless night, hotel is nice clean cozy and in good location
Stayed 1 night in Dec 2021

4/10 Poor

georges

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very noisy hotel as there were no insulation Impossible to adjust the temperature and we slept at 25 degrees which too much Do not open the windows if not you will sleep on the motorway Except that the team is excellent and always at your service
Stayed 1 night in Oct 2021

10/10 Excellent

Antoine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Richelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a stopover
Excellent cleanliness in the room and common areas. Friendly staff. Good food for dinner (with Covid restrictions, you have to collect your food in the restaurant to bring back to your room). Bed was comfortable and room was very quiet.
Stayed 1 night in Feb 2021

4/10 Poor

Sam

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Trip was due to visiting my oldest daughter after surgery for skiing injuries. Hotel super close to hospital and great shopping area and restaurants. Hotel restaurant served yummy food. Staff super friendly and considerate and full of great advice. Very clean and comfortable room
Stayed 5 nights in Feb 2020