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Best Western Galena Inn & Suites

2.5 star property

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Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds
Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds
Reception
Indoor pool, outdoor pool, sun loungers
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$80
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪10 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

1 bedroom, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, 928 reviews
Wyndham Garden Galena Hotel & Day Spa

About this property

Best Western Galena Inn & Suites

Galena hotel with outdoor pool
An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Best Western Galena Inn & Suites provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Galena hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Reviews

Best Western Galena Inn & Suites Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 511 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

Reviews

4/10 Poor

Travis, Maple Grove

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Breanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

william

Traveled with partner
Liked: Amenities
Great place to stay close to downtown and restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean room, cool AC
Stayed 1 night in Jul 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and price was Good compared to others hotels in the area.
Stayed 1 night in Jul 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very happy with my stay.
Stayed 3 nights in Jul 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful time

This hotel is very cozy and comforting. The hotel staff during the weekdays was amazing and so friendly. I really enjoyed talking with them. The location of the hotel is awesome as it is next to a pizza place with an arcade and a gas station. Super convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Jun 2025

6/10 Okay

Sofiya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not bad for a day for two
Stayed 2 nights in Apr 2025

4/10 Poor

John

Traveled with partner
Disliked: Amenities
Dated, not enough parking, horrible service and expensive for not having much amenities. Got a premium room and it smelled it was very dated pool wasn’t clean no one seems to care for building. Can’t believe how much we spent to stay there
Stayed 2 nights in Jul 2025

8/10 Good

Allyson

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a budget hotel that offers everything a guest needs and expects in this price category, including a hot breakfast. The room has a microwave and refrigerator which I did not expect. My room faced the back of the property, which was some woods and greenery, very pleasant view. I wanted to be on the ground floor since the hotel does not have an elevator but since the property is is on a hill, in the back the ground floor window and balcony are pretty high from the ground so I felt pretty safe. The bathtub had a non slip bottom which was very appreciated. Breakfast was sufficient, included eggs and sausage. The person who checked me in was very helpful understanding my needs and preferences and gave me a room that was exactly right for me.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Disliked: Property conditions & facilities, room comfort

Non-functional amenities

Toilets backed up on arrival for an hour. Paid a premium for a jaccuzi which did not work. Requested a discount due to amenities being broke-never heard from manager. Supposedly property is due for renovation that might help.
Stayed 1 night in Jun 2025

10/10 Excellent

Lyndsey

Traveled with partner
Liked: Staff & service, amenities
Nice and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Kraig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. However, the lack of TV access was a definite issue.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Traveled with family
Disliked: Staff & service
After checking into the room and relaxing, another guest was given access cards to our room in which they opened the door. When checking out, was given a bill that belonged to another guest. Wi-Fi was very intermittent the entire stay.
Stayed 1 night in Jun 2025

10/10 Excellent

debra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying here. Both times were excellent. Rooms are clean, staff is friendly, breakfast delicious. We enjoyed the indoor/outdoor pool.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king rooms were very nice. Like the entrance from the parking lot and you could sit outside your door
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were very friendly and informative.
Stayed 2 nights in Jun 2025

8/10 Good

Kristy

Stayed 1 night in Jun 2025