Best Western Galena Inn & Suites

2.5 star property

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Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub | Bathroom | Free toiletries, hair dryer, towels
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $103
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪11 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪32 min drive‬

Room options

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.6 out of 10
Good
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(33 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(20 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(8 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • Free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • Free WiFi

Similar properties

About this property

Best Western Galena Inn & Suites

Galena hotel with outdoor pool
An indoor pool, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Best Western Galena Inn & Suites provides a hot tub and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This Galena hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western Galena Inn & Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer

Best Western Designer Galena

Best Western Designer Inn

Best Western Designer Inn Galena

Designer Inn

Best Western Designer Hotel Galena

Best Western Galena

Galena Best Western

Best Galena & Suites Galena

Best Western Designer Inn Suites

Best Western Galena Inn & Suites Hotel

Best Western Galena Inn & Suites Galena

Best Western Galena Inn & Suites Hotel Galena

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 1003 reviews
Rating 8 - Good. 278 out of 1003 reviews
Rating 6 - Okay. 119 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Very great staff and very accommodating
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Room was clean. Pool and hot tub was so fun. The breakfast was amazing. Had a great time.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Hotel staff was great! Capiel was an amazing help! The cave room was absolutely amazing!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Great decor in the suite and thoroughly enjoyed our time! Would stay there again!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good breakfast
Stayed 2 nights in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, well furnished, a comfortable bed, and a great shower. Breakfast was very good with lots of options. Staff was also very friendly and very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth A

Liked: Amenities
We were very pleased with our stay and the value.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and front desk person was super friendly. Bed was comfortable
Stayed 1 night in Dec 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The room was clean, big, comfortable. Staff very friendly and pleasant and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Akari

Good
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bradley

Liked: Cleanliness, amenities
Shower pressure, comfortable beds
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The fantasy suite was awesome!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Checking in was easy; the lobby smelled so clean putting a great first impression. The room was very clean as well, all things in all the right places. The bed was firm in the best way helping to reduce feeling other moving throughout the night. The shower pressure was amazing, it's hard to find such a thing in a hotel so much appreciated. It was nice to have Happy Joe's so close after a day of hiking, grabbing a pizza right there made life easy. This was my 2nd stay in seven month and it was another great stay. Thank you!
Stayed 1 night in Feb 2026
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quite warm Temperature outside was MINUS 10 degrees breakfast was average staff was very welcoming
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

shenila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hot tub, excellent breakfast.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good to stay
Stayed 1 night in Nov 2025
Verified

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning grub, awesome staff..great location,ty
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Nichole

Disliked: Staff & service
Room's are outdated. Bed was horrible and flat pillows
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ming

Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Yes room was very nice , would go again. Staff knowledgeable and courteous
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

william

Liked: Amenities
Great place to stay close to downtown and restaurants
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
Loved the in room hot tub and patio! We enjoyed our stay! Will be back.
In room hot tub made the stay an experience to remember.
Local wildlife seen from back patio area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dwight John

Liked: Cleanliness, amenities
check in easy and fast, so was the check out. room was huge, clean and fun. huge shower, bathroom and sauna. hot tube was big enough for 2 people. some of the jets did not work right but it was very relaxing. the cave theme was spot on. we felt as though the only thing to make it better was pictures and a 24-hour channel of the Flintstones.
Stayed 1 night in Feb 2026