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Country Inn & Suites by Radisson, Galena, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Galena, IL

2 indoor pools, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Lobby
Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Free continental breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$110
includes taxes & fees
Feb 9 - Feb 10

Explore the area

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11334 Oldenburg Ln, Galena, IL, 61036
  • Place, Galena Golf Club
    ‪1 min drive‬
  • Place, Eagle Ridge Resort Golf
    ‪13 min drive‬
  • Place, Chestnut Mountain Resort
    ‪18 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(94 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(64 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(14 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(32 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Country Inn & Suites by Radisson, Galena, IL

Galena hotel with 2 indoor pools
Along with 2 indoor pools, this hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Country Inn & Suites by Radisson, Galena, IL offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Galena, IL features 2 indoor swimming pools, a waterslide, a hot tub, and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast. This family-friendly hotel also offers a children's pool, a library, and a terrace. Onsite uncovered self parking is complimentary.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Galena
Country Inn Carlson Galena
Galena Country Inn
Country Inn Galena
Country Inn & Suites Galena Hotel Galena
Country Inn And Suites Galena
Country Inn Suites by Radisson Galena IL
Country Inn & Suites by Radisson, Galena, IL Hotel
Country Inn & Suites by Radisson, Galena, IL Galena
Country Inn & Suites by Radisson, Galena, IL Hotel Galena

Country Inn & Suites by Radisson, Galena, IL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1009 reviews
Rating 8 - Good. 200 out of 1009 reviews
Rating 6 - Okay. 51 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 7 out of 1009 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the boiler for hot water failed, the manager texted the status of getting it repaired & was very appreciative of the guests understanding of the problem. The room was very clean and the amenities were as advertised.
Stayed 4 nights in Oct 2025

4/10 Poor

Lourdes

Traveled with partner
Disliked: Cleanliness
Breakfast was good. Staff is nice. We had problems with the room so we decided to check out earlier than planned. Manager was nice enough to give us refund for the 3rd night that we're not utilizing. We paid in cash so I was expecting to get at least a full refund of the room rate but the refund was $50 less than the room rate, and when I questioned it....I was told she had to deduct tax. I just said ok to get out of there but why do I have to pay tax on the night that we're not using?!?!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 2 nights in Oct 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Only downfall was the shuttle was not running to downtown for the weekend but other than that would definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yaryna

Stayed 1 night in Oct 2025

10/10 Excellent

jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the hotel. Everything was clean. It looked very nice. The staff was friendly and helpful. The breakfast was good. There was a variety to choose from. We liked the options available. There were hot items and well as cold. I would stay here again. It is close to downtown Galena. We didn't get to use the pool, we ran out of time but it looked nice. The hot tub was large. The slide looked fun. Overall a good value. I would recommend the hotel.
Stayed 1 night in Oct 2025

6/10 Okay

William, Fleetwood

Traveled with partner
Liked: Cleanliness, staff & service
Three things impacted our stay. Limited protein in breakfast for a diabetic. Only one elevator that was also used by cleaning staff. Limited parking up front and inconvenient access from back parking. Also - no hot water the day we checked out
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a really great hotel! Lots of amenities like the constant supply of cookies, the waterslide, game room, big hot tub. The staff is really helpful and kind. We really like it here. My only complaint were somehow bugs were coming in the room thru the window somehow and the side room in the suite gets really cold if the bedroom door is closed as there’s no working heater in the room.
Stayed 2 nights in Oct 2025

2/10 Terrible

Joel

Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had great stay here. The staff was friendly and professional and the food was plentiful and good.
Stayed 2 nights in Oct 2025

4/10 Poor

Guillermo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were there for 3 days and could only use the Jacuzzi for 1 day since there was NO hot water in the whole hotel! Called it in and they said "sorry". Also when water came back, the water was like muddy. Called again, and they said it was normal since the city worked on the plumbing. So I had to flush the Jacuzzi TWICE!!!!
Stayed 3 nights in Oct 2025

4/10 Poor

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we looked the room over and the sheets were covered in black hair. Not a few, but covered! We complained and were brought new sheets but had to replace ourselves. There was black hair on the bathroom wall, and on the floor. The room had an overwhelming smell of choline coming from the pool below. This this the nosiest hotel we had ever stayed at with constant ringing of the bell at the front desk, screaming from the pool below, kids running and jumping above us, hissing from our refrigerator and popping in the wall from the plumbing. We got no sleep for two days. The breakfast is not good and we were taken back by the tip jar. We figured at almost $250 a night we shouldn’t have to leave a tip. When leaving the staff didn’t even care enough to ask how our stay was. Would never stay at again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I had a lot of issues with my room keys but the staff was always super helpful. Also the tv was very small. Overall it was just fine for what I needed and expected.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Our bathroom had a very strong smell of cigarettes on Sunday morning. We were worried at first fearing possible fire. This was mentioned when we checked out.
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, the property was nice and very convenient to get to downtown. Thank you
Stayed 2 nights in Oct 2025

4/10 Poor

Wan Ying

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pros: - Pool area/ slide was a nice touch. Hot tub area is large and can accommodate decent amount of people - Breakfast is decent compared to many similar hotel chains that offer complementary breakfast Cons: - To start off with, we are stuck in a basement room which was a little dingy with little sunlight. When we booked, the stock photo for the room has a fireplace, our room did not come with one - Bathroom does not have a curtain. Everytime we showered, the bathroom flooded - Wifi was very slow or nonexistent, likely because we are at the lowest level - Room service is every 3 days. We put in a request for fresh towels and garbage disposal, and they missed it, so we had to call the front desk to get that in
Stayed 3 nights in Oct 2025

4/10 Poor

Judi

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
First night was like warm water to shower, beds are hard, not comfortable at all! Unable to watch TV as it was out, internet was sketchy. For $250/ night I would EXPECT these things to be all in working/comfort condition.
Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend getting dehumidifiers in all levels of the floors because it gets pretty humid.
Stayed 2 nights in Oct 2025

8/10 Good

Clarisa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good and well located
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay. We have stayed twice this year
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Amenities
Staff was wonderful. Especially the kitchen staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was very nice. The beds were so comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Sep 2025