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Victoria Palace Hotel & Zen Wellness

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Victoria Palace Hotel & Zen Wellness

Property amenity
Lobby
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Point of interest
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Parking available
  • Spa
  • Bar
  • Breakfast available
  • Pet friendly

Explore the area

Map
Via Petrarca, Gallipoli, LE, 73014
  • Parco Gondar
    10 min walk
  • Baia Verde Beach
    17 min walk
  • Lido San Giovanni
    4 min walk
  • Gallipoli via Salento Station
    7 min walk

Room options

View all photos for Double or Twin Room

Down comforters, in-room safe, laptop workspace, free WiFi

Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Down comforters, in-room safe, laptop workspace, free WiFi

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Apartment, 1 Bedroom

Classic Apartment, 1 Bedroom | Down comforters, in-room safe, laptop workspace, free WiFi

Classic Apartment, 1 Bedroom

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | Down comforters, in-room safe, laptop workspace, free WiFi

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room (Free Stay)

Down comforters, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room (Free Stay)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Down comforters, in-room safe, laptop workspace, free WiFi

Deluxe Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Down comforters, in-room safe, laptop workspace, free WiFi

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

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About this property

Victoria Palace Hotel & Zen Wellness

4-star Gallipoli hotel close to Baia Verde Beach
At Victoria Palace Hotel & Zen Wellness, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Victoria Palace Hotel & Zen Wellness offers 63 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. This Gallipoli hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and bidets.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Victoria Palace Hotel & Zen Wellness features an indoor pool and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1679 square feet (156 square meters) include conference space. This Colonial hotel also offers a health club, a sauna, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Victoria Palace Hotel & Zen Wellness is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Victoria Palace Hotel & Zen Wellness has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free RV/bus/truck parking on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,679 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 2004
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Thursday:
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 200 per stay (for stays between 01 May - 01 November)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 100 per person (one-way)
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A tax is imposed by the city and collected at the property in cash: EUR 2 per person, per night. The tax applies to stays from 1 June to 30 September. This tax does not apply to children under 16 years of age. Please note that further exemptions may apply.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club or spa tub
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Victoria Palace Gallipoli
Victoria Palace Gallipoli
Victoria Palace Hotel Gallipoli
Victoria Palace Hotel
Victoria Palace & Zen Wellness
Victoria Palace Hotel Zen Wellness
Victoria Palace Hotel & Zen Wellness Hotel
Victoria Palace Hotel & Zen Wellness Gallipoli
Victoria Palace Hotel & Zen Wellness Hotel Gallipoli

Victoria Palace Hotel & Zen Wellness Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 119 reviews" "
Rating 8 - Good. 38 out of 119 reviews" "
Rating 6 - Okay. 8 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

bernard

Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

RALPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel. Overpriced for the neighborhood. We did have the nicest room in the Hotel. The pool is beautiful The staff is very nice. The breakfast was very good as well. I would return to this hotel if I were to return to Gallipoli.
Stayed 4 nights in Aug 2024

10/10 Excellent

Serge

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accomodation, big and comfortable bed, welcoming staff and amazing breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Dmitry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Aside from a terrible air conditioner, the place is nice
Stayed 5 nights in Aug 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not use the balcony because of the noise of the generator underneath. View overlooked service entrance.
Stayed 7 nights in Jun 2024

10/10 Excellent

john

Stayed 7 nights in Jun 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Staff & service, property conditions & facilities
Loved the hotel. A bit out of the way - but between desirable beaches and the old town, so I guess it works out.
Stayed 2 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Eckard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
newly decorated lovely facilities large comfortable beds really nice ensuite loads of space for clothes and stuff
Stayed 3 nights in Apr 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly personnel
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel, with a great pool. The breakfast and dinner were very good. The staff were so nice and friendly. The room was decent, but a bit boring, as very basically decorated, so nothing stood out about it at all.
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and quality
Our room was exceptionally clean and the balcony was well maintained. The pool area was well organized without crowding. In only 2-3 minute walk you can find a normal lido on the sea or walk in either direction to find a quiet, private swim spot. Breakfast was ok. A good selection but the “hot” items were usually just lukewarm. However, made to order coffees were strong and a great start for the morning.
Stayed 3 nights in Sep 2020

8/10 Good

Fabiola

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

6/10 Okay

Mong Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was away from the city center and in a area which had many unoccupied properties for sale. If you don’t drive, like us, it is not easy to go out for dinner as you would have to phone for a taxi both ways which is expensive. We ate in the hotel and although the the service was attentive, the food was not very good. It was over salted. Overall, the room was clean and spacious and the hotel was nice with good service
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideal for our visits to Gallipoli and the area. The rooms are large, clean and it has a small secure garage. The wifi is strong, and the breakfast satisfying. We ate out this visit so cannot comment on the dinner fare.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, spotless and with such friendly, helpful staff.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern facilities, friendly staff, great breakfast, nice pool
Stayed 8 nights in Sep 2019

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mazing place hotel and heplful staff
Great Location and Amazing service from staff. The Hotel room was large and very comfortable
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Aug 2019

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for visiting Gallipoli
Great choice for visiting Gallipoli for the first time and enjoy Punta della Suína and GBeach
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Hotel is beautiful and always clean. Breakfast is lovely and dinner was good. Great offer of shuttle service during day to zen beach and to the old town in the evening. Staff are great, specially the waiting staff. Our hairdryer in the room didn’t work we reported it, someone did come to look as there was drill dust along the bathroom tiles. But it was still broken, we didn’t bring our own as we knew there was one in the room. So I did have to leave my hair wet during the evening. Which wasn’t always ideal. Also would be ideal if they advertise having drinks around the pool. The pool closes from 1pm to 4pm due to lifeguard but the only day we did attend the pool he only sat smoking and looking through his phone. After this day as we wanted to be able to relax, and enjoy drinks laying around the pool. We went to zen beach every day instead. Great hotel close to everything within car reach beautifully decorated and clean, staff were amazing.
Stayed 4 nights in Sep 2018