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Best Western Gallup West

2.5 star property

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Photo gallery for Best Western Gallup West

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, free wired internet, bed sheets
Lobby
Exterior
Lobby
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym

Explore the area

Map
111 Twin Buttes Road, Gallup, NM, 87301
  • Historic District
    ‪7 min drive‬
  • Richardsons Trading Company
    ‪8 min drive‬
  • Gallup Cultural Center
    ‪8 min drive‬
  • Gallup, NM (GUP-Gallup Municipal)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, iron/ironing board, free wired internet, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Gallup Inn & Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1001)
The price is $124
per night
$140 total
includes taxes & fees
Apr 8 - Apr 9
Best Western Plus Gallup Inn & Suites

About this property

Best Western Gallup West

Gallup hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Gallup West offers 60 accommodations with coffee/tea makers and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Gallup hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Gallup West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 100 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Best Western Gallup West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Please get new mattresses.
The spring beds have GOT TO GO! Any time I or my wife moved, the entire bed would screech with the spring noises. I did not sleep at all because of this.
Stayed 1 night in Dec 2024

4/10 Poor

GeorgeAnna

Stayed 1 night in Dec 2024

6/10 Okay

Mansoor

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Adharsh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms are good and are really maintained well. Bathrooms still need to be remodeled but it was not bad... I would have given 5* except for hot water. It was an issue during both days of my stay.
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Traveled with pets
I could hear everything in the hallway and neighbors. Did not sleep very well. The lady that served breakfast was a delight!! So kin and friendly.
Stayed 1 night in Dec 2024

6/10 Okay

Jana

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bedding was very stained. Hot water didn’t work in shower.
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
The room was clean, no complaints. The floors were not carpeted which is probably better for cleanliness actually. Breakfast was good. The attendant kept the food well stocked and fresh. She even cleared our plates. Only problem is that the area where the toilet is is very, very small. Check in and check out were easy and the staff was friendly. The room is reasonable size but I would not want to stay for more than two nights. If you had enough stuff to stay for more than two nights it could get cramped.
Stayed 1 night in Dec 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and quiet. Very pleasant stay.
Stayed 1 night in Dec 2024

2/10 Terrible

RICHARD

Disliked: Cleanliness, property conditions & facilities, room comfort
I won't stay here ever again
This is a Hotel that needs a update. I don't know what the people in the next room were cooking but our room just plan stunk from what ever it was.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing Thru
Nice hotel as we were passing through.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jerilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there on the way to Phoenix and on the way home from Phoenix around Thanskgiving. On the way it was so noisy bc of the highway so coming back we stayed on the backside and it was great. Funny thing. I made the rez on line and when we got there that night the clerk said it was for mid Dec instead of that night. So, we lost money. I even checked the date when i made the rez and it was still the wrong date. So may not use this site any more. I cant afford to lose money. Waant the properties fault.
Stayed 1 night in Dec 2024

6/10 Okay

Linnell

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mauricio

Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean updated hotel
Very nice comfortable hotel, clean, up to date, recently refurbished in a freeway turnoff servoce district. Convenient, not picturesque.
Stayed 1 night in Dec 2024

8/10 Good

Letia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to freeway
Stayed 2 nights in Nov 2024

8/10 Good

Christel

Traveled with family
Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Marcia

Disliked: Staff & service, room comfort
No hot water!
We checked in about 4:30pm. At about 8 pm my husband decided to take a shower. Turning the lever in a variety of ways & letting it run for a few minutes he could not get anything but lukewarm water. He called the front desk about this. A return call resulted in being told others weren’t having that problem & the hotels system seemed fine. They did not attempt to check our room theirselves. In the morning I spoke with Laura at the front desk & described the situation of the prior evening. Again we were met with indifference to our unfortunate situation & she justified their position saying “others” in the hotel didn’t seem to have a lack of hot water problem. I seriously doubt each other guest was contacted about this situation. I would not consider staying at this hotel in the future.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The bed sheet has stain so hopefully it’s just stain because it looks clean. My husband likes their pillows, they’re comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles, Ozark

Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024