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Best Western Gallup West

2.5 star property

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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, free wired internet, bed sheets
Pool
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym

Explore the area

Map
111 Twin Buttes Road, Gallup, NM, 87301
  • Gallup Cultural Center
    ‪8 min drive‬
  • El Morro Theatre
    ‪8 min drive‬
  • Gallup Indian Medical Center
    ‪10 min drive‬
  • Gallup, NM (GUP-Gallup Municipal)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(89 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

About this property

Best Western Gallup West

Gallup hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Gallup West offers 60 accommodations with coffee/tea makers and hair dryers. 35-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Gallup hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western Gallup West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 100 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Gallup West Hotel
Hampton Inn Gallup West
Hampton Inn Gallup West
Best Western Gallup West Hotel
Best Western Gallup West Gallup
Best Western Gallup West Hotel Gallup

Best Western Gallup West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1092 reviews
Rating 8 - Good. 273 out of 1092 reviews
Rating 6 - Okay. 84 out of 1092 reviews
Rating 4 - Poor. 33 out of 1092 reviews
Rating 2 - Terrible. 37 out of 1092 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a nice size. Breakfast was decent. Good location for thru travelers
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities, room comfort

Dirty tub

The room was clean. But the bathtub had a black ring around it. By the time I noticed it was late and I was ready for bed. The staff was extremely nice and friendly. I must also note that the rest of the bathroom was spotless, so it might have an oversight. But I did let the front desk know before we left
Stayed 1 night in Apr 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Was comfortable and clean

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was usual size, bed was good. Quiet but near railroad. Elevator out of service. Breakfast not great but ok. Parking limited.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

8/10 Good

Greg

Stayed 1 night in Apr 2025

10/10 Excellent

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

West side Best Western Gallup, NM

I always enjoy a night here when I'm traveling through. It offers the right amount of comfort for the night. It's easy to find on I40. There are plenty of parking spaces. Electric car hookup is available. Breakfast is available and hasn't disappointed in a year. No complaints from this traveler.
Stayed 1 night in Mar 2025

6/10 Okay

Jerri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult situation

I just had shoulder surgery a month ago. The elevators were not working. Having to carry luggage up two flights of stairs was not ok. I should have been informed by the hotel after booking.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthia, Moreno Valley

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not expecting snowy weather. The stay was just what we needed.
Stayed 1 night in Apr 2025

8/10 Good

Kayo, Torrance

Traveled with family
It is so easy to access from I-40! The property is clean but the wall is a bit thin so we can hear someone’s voice.
Stayed 1 night in Apr 2025

8/10 Good

Shane

Stayed 1 night in Apr 2025

10/10 Excellent

Gwen, Hookstown

Stayed 1 night in Apr 2025

8/10 Good

JIM C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off main travel route; clean; helpful staff
Stayed 1 night in Mar 2025

10/10 Excellent

Wolfgang

Stayed 1 night in Mar 2025

10/10 Excellent

Lichen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peggy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Dante

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was inept at the system and unhelpful when busy.
Stayed 1 night in Mar 2025

4/10 Poor

Wendy

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good, but that was about it. Room smelled musty and shower area had moldy caulk . Hotel lobby was over heated and no tv’s on to provide travelers with news or weather reports. Room tv was basic and had no news or weather channels available, helpful to travelers. I made a few suggestions at the front desk about this and it didn’t seem like it was well received. Sorry to say, Best Western will not be on my pick list going forward no matter how affordable they make it.
Stayed 1 night in Mar 2025

8/10 Good

Gerard Jack, Laguna Niguel

Traveled with family
front desk unfriendly and rude
Stayed 1 night in Mar 2025

10/10 Excellent

Cecille

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025