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Quality Inn & Suites Gallup I-40 Exit 20

2.5 star property

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Photo gallery for Quality Inn & Suites Gallup I-40 Exit 20

Premium bedding, down comforters, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi
Property entrance
Free daily continental breakfast
Premium bedding, down comforters, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Pet friendly
$101
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
1500 W Maloney Ave, Gallup, NM, 87301
  • Rio West Mall
    ‪5 min walk‬
  • Gallup Cultural Center
    ‪2 min drive‬
  • Gallup Indian Medical Center
    ‪5 min drive‬
  • Gallup, NM (GUP-Gallup Municipal)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(51 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower) | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Gallup I-40 Exit 20

Gallup hotel with 10 restaurants, connected to a shopping center
This hotel features 10 restaurants, an indoor pool, and 3 bars/lounges. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 coffee shops/cafes, a hot tub, and coffee/tea in a common area.
Quality Inn & Suites Gallup I-40 Exit 20 offers 71 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Premium cable television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a hot tub are on site.
Quality Inn & Suites Gallup I-40 Exit 20 features an indoor pool and a hot tub. Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site. This Gallup hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn & Suites Gallup I-40 Exit 20 has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Quality Inn & Suites Gallup I-40 Exit 20 has 10 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • 10 restaurants
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Gallup
Quality Inn Gallup
Quality Inn And Suites Gallup Hotel Gallup
Quality Inn Hotel Gallup
Gallup Quality Inn
Quality Inn Suites Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel
Quality Inn & Suites Gallup I-40 Exit 20 Gallup
Quality Inn & Suites Gallup I-40 Exit 20 Hotel Gallup

Quality Inn & Suites Gallup I-40 Exit 20 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jesoo

Stayed 1 night in Jun 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly attentive staff. Clean and very comfortable rooms. Good restaurants on either side. Breakfast was good.
Stayed 1 night in Jun 2025

8/10 Good

Hannalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property was good for travel with children. The pool and sauna was clean. We had to ask for towels to use at the pool. The property indicates it has a guest laundry but it doesn’t - we were planning on using it as we were traveling over several days. We did not have hot water in the shower! I asked staff to look into it, but, either they weren’t able to correct it, or had to wait on a plumber. The breakfast was good and the dining room staff very helpful.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very dirty. Stains on the bedding, bathroom was so dirty we didn't use it. $35 dollar fee for our dog when most hotels are $25. Absolutely no area for your dog outside.
Stayed 1 night in Jun 2025

10/10 Excellent

Virginia, Riverside

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to travel with my pet. It was very nice and convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Thea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overall stay. Good location, and great service.
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! We didn’t have a problem but they do not have an elevator for the 2nd floor rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Stayed 1 night in May 2025

6/10 Okay

Mary

The check in was ok. There are no elevators in the hotel so they were kind enough to put us on the first floor. The hotel could use some upgrades. The breakfast did not look as good as other Quailty Inns.
Stayed 1 night in May 2025

10/10 Excellent

Wyanne

Stayed 2 nights in May 2025

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and tidy, service was great, the only thing that was a bother to me, was the train whistle blowing throughout the night as it passed by. I'm a light sleeper, and it kept waking me up.
Stayed 1 night in May 2025

10/10 Excellent

Hortencia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is nice and clean
Stayed 1 night in May 2025

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Tammy

Stayed 1 night in May 2025

10/10 Excellent

Orin

Stayed 1 night in May 2025

10/10 Excellent

Richard

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was very good. Hotel room appeared to need some repairs. Hotel appears to be used frequently by out of town workers that appear to be using hotel for their long work periods, but no issues with that. Only big / minor issue is if you’re traveling with a truck & trailer or RV parking is very small. Had to disconnect truck & trailer & park separately
Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo stay

A great overnight experience the hotel was very clean very nice
Stayed 1 night in May 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed here before that’s why we went back. Reasonable price and comfortable hotel.
Stayed 1 night in May 2025

10/10 Excellent

Thea

Traveled with family
Stayed 1 night in May 2025

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return customer. Breakfast is a good selection. The pool was closed for maintenance this last time.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Had to walk upstairs to the 2nd. Floor with suitcase. Recent back surgery .No elevator. Horrible reception at front desk. Will never stay at that hotel. TV did not work. Front desk was no help.
Stayed 1 night in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

Breakfast was great, but I had asked to have a room close to the front desk and it was as far away as possible.
Stayed 1 night in Apr 2025

8/10 Good

XIA

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Ken

Business traveler
There is a gap under my room door, which is on outside of building!! Would not be so bad, but it is cold outside, so have to put towel under door and turn room heat up to keep the room warm.
Stayed 1 night in Apr 2025