4/10 Poor
Scott
Traveled with partner
Jun 7, 2025
Liked: Cleanliness
We called and spoke with hotel guest rep Debbie. She asked for ETA. Stated 3pm because we have a wedding to get ready for that starts at 5pm. She said no problem you can do pre-check in. We get there at 3pm and can't check in because computer system is down so hotel rep tells us we will call you around 4pm or so to notify you when you can check in. So we had to go to our daughter's hotel room down the road to get dressed and ready for the wedding. Went to wedding and reception then finally checked in at 9pm. Not happy that we had to go to another hotel to check in
Scott
Stayed 1 night in Jun 2025