TRU BY Hilton Galveston

2.5 star property

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Photo gallery for TRU BY Hilton Galveston

View from room
Exterior
Outdoor pool
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Free WiFi
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet friendly
  • Gym
  • Air conditioning

Explore the area

Map
4302 SEAWALL BLVD, Galveston, TX, 77550
  • Galveston Island Convention Center
    ‪2 min drive‬
  • Galveston Island Historic Pleasure Pier
    ‪3 min drive‬
  • Port of Galveston Cruise Terminal
    ‪5 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Balcony (Ocean View)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Ocean View, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

TRU BY Hilton Galveston

Hotel in Midtown
This hotel features an outdoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Guest accommodations at TRU BY Hilton Galveston offer air conditioning. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
TRU BY Hilton Galveston features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Galveston hotel also offers a front-desk safe and an elevator. Onsite parking is available (surcharge), along with a car charging station.

TRU BY Hilton Galveston has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

TRU BY Hilton Galveston Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 487 out of 945 reviews
Rating 8 - Good. 191 out of 945 reviews
Rating 6 - Okay. 124 out of 945 reviews
Rating 4 - Poor. 61 out of 945 reviews
Rating 2 - Terrible. 82 out of 945 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Phillip

Traveled with partner
Disliked: Amenities, property conditions & facilities
BEDS WERE HORRIBLE. MY BACK STILL HURTS
Stayed 2 nights in Feb 2025

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James, Euless

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here!! Clean, nice and the price is great!!
Stayed 1 night in Feb 2025

10/10 Excellent

Deena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

ANGEL

Disliked: Staff & service, property conditions & facilities

Not as advertised

Paid for an ocean view but got a view of the urgent care. Staff didn't even seem to care.
Stayed 1 night in Mar 2025

4/10 Poor

Ricardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were no Waters at the room or coffee maker never got my complementary water for being an honor remember
Stayed 1 night in Mar 2025

4/10 Poor

Tammy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is not the typical Hilton standard. No coffee pot or kuerig of any kind. No microwave. We were on the 5th floor. We had to go all the way to the first floor for coffee. Little ridiculous. Staff super nice. View was awesome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

8/10 Good

Edward

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, good service, nice balcony. Perfect for the price
Stayed 1 night in Feb 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in was long and staff was on facebook instead of helping clients Diana to be specific
Stayed 1 night in Feb 2025

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job.

Amazing stay with all the things needed to rest with our family.
Stayed 1 night in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the location but the room was minimal when it came to amenities and smelled like mold and cigarettes, especially Considering the price and it was a rainy, storming, February weekend, so expected more for it not being a busy time of year for the beach.
Stayed 1 night in Feb 2025

10/10 Excellent

Evelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything
Stayed 1 night in Feb 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

lisa

Traveled with family
Liked: Amenities
Very nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Leo

Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Star

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment overall and friendly staff
Stayed 2 nights in Feb 2025

6/10 Okay

Robin

Traveled with partner
Liked: Cleanliness, staff & service
I booked a beach view room. I ended up on the corner of the building in the tiniest room you could fit a king size bed in. I had a better view of the emergency hospital next door than the beach. No space for my luggage, one chair in the room. Walls were paper thin even in the corner we could still hear everything. The heater sounded like a prop plane it was sooo loud. I like a little white noise but that was way over the top. The first night there, the light from the balcony shined so brightly into our room I thought I was on the Vegas strip. The second night the staff was able to fix the blinds. The location was decent and you could easily walk to the beach. The breakfast was mediocre not good not bad. I did like the yogurt machine, would have liked a better selection of toppings. The sausage patties seemed under cooked for my liking and the eggs were always cold. I did like the convenient hand soap and it had a good scent. There was little water pressure for a shower. On the bright side the staff were very friendly and the overall cleanliness was good.
Stayed 3 nights in Feb 2025

2/10 Terrible

Caleb

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising, room with view was not a view but a view of a emergency care center.
Stayed 2 nights in Feb 2025

2/10 Terrible

Carolyn, Fort McMurray

Liked: Cleanliness, property conditions & facilities
Expedia messed up our reservation
Stayed 1 night in Feb 2025