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TRU BY Hilton Galveston

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRU BY Hilton Galveston

View from room
Exterior
Outdoor pool
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Free WiFi
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4302 SEAWALL BLVD, Galveston, TX, 77550
  • Galveston Seawall
    7 min walk
  • Seawall Beach
    7 min walk
  • Galveston Island Convention Center
    20 min walk
  • Galveston, TX (GLS-Scholes Intl.)
    12 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Corner

View from room

Room, 1 King Bed, Balcony, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

View from room

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Ocean View

View from room

Room, 2 Queen Beds, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Bathtub)

Free WiFi

Room, 2 Queen Beds, Accessible, Balcony (Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony

View from room

Room, 2 Queen Beds, Accessible, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony (Ocean View)

View from room

Room, 1 King Bed, Accessible, Balcony (Ocean View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Ocean View, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, Balcony (Ocean View, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express And Suites Galveston Beach, an IHG Hotel

Pool
Breakfast included
Kids pool
Free WiFi
4.3 out of 5, Excellent, (1035)
The price is $219
per night
$252 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express And Suites Galveston Beach, an IHG Hotel

About this property

TRU BY Hilton Galveston

Hotel in Midtown
This hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Guest accommodations at TRU BY Hilton Galveston offer air conditioning. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
TRU BY Hilton Galveston features an outdoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. This Galveston hotel also offers a front-desk safe and an elevator. Onsite parking is available (surcharge), along with a car charging station.

TRU BY Hilton Galveston has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

More

  • Air conditioning
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

TRU BY Hilton Galveston Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 318 out of 647 reviews" "
Rating 8 - Good. 137 out of 647 reviews" "
Rating 6 - Okay. 81 out of 647 reviews" "
Rating 4 - Poor. 49 out of 647 reviews" "
Rating 2 - Terrible. 62 out of 647 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Hospitality was horrible. Service was rude and impolite
Stayed 1 night in Aug 2024

6/10 Okay

Logan Roy

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
King room with ocean view/balcony, lock on balcony wouldn’t relock after unlocking to utilize balcony (not first story), blind behind window shade had issues going up and down, room door had issues latching - had to result in slamming the door and possibly disrupting other guests in middle of the night. Everything else was awesome. Two breakfast locations - I’m willing to stay at this property to again to give another chance. But if in a room with the same issues, I wouldn’t stay a third time.
Stayed 2 nights in Aug 2024

6/10 Okay

Darlene

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This property did not look like its pictures. I was truly disappointed. The pool was tiny and overrun with children. It was not the quick overnight staycation I envisioned.
Stayed 1 night in Aug 2024

6/10 Okay

alex

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I didn't like their $15 a day parking fee, which wasn't mentioned anywhere except at the hotel. They give you a swag bag with just 2 bottles of water in it, like that's a big deal. Why don't they just put the water in the room like every other motel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not for relaxation
Over charged on rooms, showers are so slippery we fell down, no ice buckets, no place for service dog to go potty but by door and bags out in parking lot, not given the room I paid for check those ocean view rooms! Two hotels in one ??? over crowded by cruise goers! If you phobia well it's crowded, they can't keep up with drinks or coffee! We bought stuff to clean our own room! Not enough pillows! door SLAM watch you HANDS and FEET and children ALAMS WAKE YOU EVERY MORNING!!!! Supose it's for Cruise GOERS
Stayed 4 nights in Aug 2024

8/10 Good

Valeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The snacks they provided are a bit pricey
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome all round no issues will stay again
Stayed 2 nights in Aug 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
It was a great experience. Beds were not to comfy but overall a nice stay.
Stayed 1 night in Aug 2024

4/10 Poor

Wesley

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip was great! We really enjoyed staying at Tru by Hilton. We will be staying again for sure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ɓbbb
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galveston trip
We enjoyed our stay. The bed/pillows were comfortable and the AC worked great! It could have been cleaned a little better. The bathrooms sink backed up every time we used it and there was hair on the shower floor. Overall, it as a good deal for the price!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful, place was clean and conveniently located.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Just across the beach. Very good breakfast and friendly staff. Overall condition also very good! Thank you
Stayed 3 nights in Aug 2024

6/10 Okay

Linda

Liked: Cleanliness
Disliked: Staff & service
Unfairly Charged and Unfriendly Staff
We didnt know about the $15 parking charge until after booking the room. Its not listed in the amenities on the website when reading about what they offer. Beware of sites that say parking available that means a charge will be incurred. The front desk staff are not friendly or helpful at all. They know there are no ice buckets in the rooms so why not offer one at the time of check-in. Also don't just hand me unpackaged cups, i dont know if your hands are clean being that the staff member are touching different credit cards and sniffling as well. I will say this, I won't be back here again. Holiday Inn Express is where I normally book my hotel stays and I will not use Tru again.
Stayed 3 nights in Aug 2024

8/10 Good

willis

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Aug 2024

6/10 Okay

Alison, Rockville Centre

Traveled with group, Traveled with family
Disliked: Staff & service
The hotel charges $15 a day for their own large private parking lot which is ridiculous. It’s not like the hotel is in a major city with limited parking. The check in staff were on their cell phones every time we passed. They had 2 water jugs with fruit in the lobby. The jugs were stopped up by all the fruit and not giving any water. There were cups all over. The water was only out one day of our 4 day stay. The front desk staff should have seen the mess and either cleaned it or called someone. But they were too busy talking to each other or being on their phones. Pet friendly-there were dogs everywhere! The hallways smell musty and like wet dog. If you have allergies or are afraid of dogs this is not the place for you. The layout of the room is awful. No microwave, no dresser or drawers or closet. You get a hanging bar over the mini fridge to hang any clothes. You have to leave your suitcase closed in order to walk around the room. Not a good value for the price.
Stayed 3 nights in Aug 2024

4/10 Poor

Crystal

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth what you pay
They charge you for parking per night. There isn’t a microwave in the room. For the price of the room I’d expect more from them as well as them to come clean and or bring towels everyday
Stayed 6 nights in Aug 2024

6/10 Okay

Sandi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay for parking!
Large parking lot but had to pay for parking every day, very noisy, had to call front desk several times. Otherwise it was ok.
Stayed 2 nights in Aug 2024